Building Training Curricula

A lot of time and money goes into corporate training—but not nearly enough comes out of it. In fact, companies spent $130 billion on training last year, yet only 25% of programs measurably improved business performance. Having run countless training workshops, I’ve seen firsthand what makes the difference. Some teams walk away energized and equipped. Others… not so much. If you’re involved in organizing training—whether for a small team or a large department—here’s how to make sure it actually works: ✅ Do your research. Talk to your team. What skills would genuinely help them day-to-day? A few interviews or a quick survey can reveal exactly where to focus. ✅ Start with a solid brief. Give your trainer as much context as possible: goals, audience, skill levels, examples of past work, what’s worked—and what hasn’t. ✅ Don’t shortchange the time. A 90-minute session might inspire, but it won’t transform. For deeper learning and hands-on practice, give it time—ideally 2+ hours or spaced chunks over a few days. ✅ Share real examples. Generic content doesn’t stick. When the trainer sees your actual slides, templates, and challenges, they can tailor the session to hit home. ✅ Choose the right group size. Smaller groups mean better interaction and more personalized support. If you want engagement, resist the temptation to pack the (virtual) room. ✅ Make it matter. Set expectations. Send reminders. And if it’s virtual, cameras on goes a long way toward focus and connection. ✅ Schedule follow-up support. Reinforcement matters. Book a post-session Q&A, office hours, or refresher so people actually use what they’ve learned. ✅ Follow up. Send a quick survey afterward to measure impact and shape the next session. One-off training rarely moves the needle—but a well-planned series can. Helping teams level up their presentation skills is what I do—structure, storytelling, design, and beyond. If that’s on your radar, I’d love to help. DM me to get the conversation started.

🎉 How to Make Cybersecurity Awareness NOT Boring Cybersecurity awareness training can often be a snooze fest. 😴 Here are a few ways to make it engaging 🎮 1. Gamify the Training Who doesn't love a good game? Turn your cybersecurity training into a game or competition. Award points for correct answers and offer small prizes for winners. Trust me, people will pay attention. 🎥 2. Use Real-World Examples Skip the jargon and go straight to real-world examples that people can relate to. Show them news clips of high-profile cyber attacks and explain how basic awareness could have prevented them. 📱 3. Make It Interactive Interactive modules can make a world of difference. Use quizzes, flashcards, and even augmented reality apps to make the training hands-on. 🎭 4. Role-Playing Exercises Let your team act out different scenarios where they have to identify phishing emails or secure compromised accounts. It's a fun and effective way to test their knowledge. 🎤 5. Guest Speakers Invite cybersecurity experts to share their experiences and insights. A fresh perspective can make the training more engaging and offer valuable real-world advice. 📊 6. Track and Celebrate Progress Use metrics to track participation and performance. Celebrate the wins, no matter how small, to keep everyone motivated. Remember, the goal is not just to "get through" the training but to create a culture of continuous cybersecurity awareness. Have you tried any innovative methods to make cybersecurity training more engaging? Share your experiences in the comments below! 👇 #Cybersecurity #CyberAwareness #Training #Engagement #Innovation

LEARNING HOURS CHALLENGES: A SIMPLE HR MECHANISM TO BUILD OWNERSHIP (PLUS MEASURABLE ADOPTION)🎯 In many organizations, learning programs are available but participation and habit-building are the real challenges. One approach that worked well for us is a Learning Hours Challenge: a structured, gamified campaign that moves people from awareness to desire by making the benefits clear and tangible. ✅ WHAT IT IS (IN PLAIN TERMS) 🧩 🎯 Set a clear annual learning expectation (example: 60 hours/year) 🎯 Create milestones that feel achievable: 15 hours (monthly) 30 hours (quarterly) 60 hours (bi-annual / semi-annual) 🎯 Add light incentives (raffles/prizes) to reinforce consistency—without turning learning into a “tick-box” exercise 🎁 WHY IT WORKS (BEHAVIOR + CULTURE) 🧠 💡 Ownership increases attention: when employees choose and track progress, they engage more during sessions 💡 WIIFM becomes real: incentives are not the goal, but they accelerate early adoption 💡 Habit beats motivation: smaller checkpoints (15/30 hours) reduce drop-off and create momentum 🚀 HOW WE DESIGNED THE ECOSYSTEM 📚 Multiple ways to earn hours so learning fits real life: ✅ Formal training programs aligned to role needs ✅ Internal academies / in-house training (captured and logged for visibility) ✅ Self-learning libraries (e.g., digital learning platforms, MOOCs, language learning apps) A simple rule: if it develops capability, it counts ✅ THE HIDDEN HR BENEFIT: CLEANER LEARNING DATA 📊 A challenge like this doesn’t only drive participation—it also improves measurement: 🔥 Encourages teams to register internal learning sessions that typically go untracked 🔥 Creates a more complete view of total learning investment (formal + informal) 🔥 Makes it easier to link learning hours to capability building and workforce planning LEADERSHIP INVOLVEMENT IS THE MULTIPLIER 👥 We also embedded senior leaders early through training needs conversations—so learning offerings reflect real skill gaps, not just “nice-to-have” topics. When leaders see the logic, they sponsor it. When employees see relevance, they commit. IF YOU’RE CONSIDERING THIS IN YOUR ORGANIZATION, HERE ARE 3 PRACTICAL TIPS 🛠 Keep it simple (3 milestones max: monthly/quarterly/bi-annual works well) 🛠 Make tracking frictionless (one place to record hours and evidence) 🛠 Use incentives as a nudge, not the centerpiece (recognition + raffles can be enough) Closing thought 💡 Learning culture doesn’t scale through content alone—it scales through systems that create ownership. A learning hours challenge is one of the lightest systems you can implement with surprisingly strong impact. #LearningCulture #TalentDevelopment #HRStrategy #EmployeeEngagement #Upskilling

Workplace Gamification: Enhancing Employee Engagement and Motivation What if work felt more like a game than a chore? Imagine tracking your achievements, earning rewards, and levelling up, not in a video game, but in your everyday work tasks. Gamification does just that—it transforms routine responsibilities into exciting challenges, making work more engaging and rewarding. Employee disengagement is a persistent issue, with nearly three-fourths of employees reporting feeling disconnected from their work in recent years. Gamification addresses this by injecting fun and a sense of accomplishment into the workplace. By incorporating elements like points, badges, and leaderboards, it taps into the psychological drivers that make games irresistible: the joy of progress, the thrill of competition, and the satisfaction of mastery. The results speak for themselves. Microsoft’s call centers implemented a gamified system where agents earned badges and points for performance milestones. This simple shift resulted in a 12% drop in absenteeism and a 10% increase in productivity, showing how recognition and real-time feedback can energize teams. At Deloitte’s Leadership Academy, gamification turned training into an adventure. Participants completed missions, unlocked badges, and climbed leaderboards, which led to a 47% boost in engagement as users returned week after week to improve their skills. Similarly, IBM saw course completions skyrocket by 226% when they introduced digital badges as a reward for learning achievements. Gamification isn’t just about personal achievement—it promotes teamwork too. Cisco’s social media training program allowed employees to earn badges and levels while mastering new skills. This collaborative, game-like approach not only helped employees upskill but also aligned them with the company’s broader objectives in a fun and engaging way. Even inclusivity gets a boost from gamification. Traditional reward systems often focus on top performers, but gamified strategies create opportunities for everyone to feel recognized. For example, Southwest Airlines’ “Kick Tails” program enabled employees to reward their peers for outstanding contributions, building a culture of appreciation that motivates everyone. However, gamification isn’t without challenges. Poor design can spark unhealthy competition, discourage lower performers, or reduce enthusiasm with overly complex elements. Success lies in tailoring gamification to organizational goals while maintaining fairness and balance. By aligning work with the psychological need for autonomy, progress, and connection, gamification turns ordinary tasks into meaningful experiences. Employees don’t just work—they engage, learn, and thrive. In a world where work often feels routine, could gamification be the key to unlocking your team's potential? #nyraleadershipconsulting

The fastest way to improve customer service training is through measurable learning objectives. Use the A-B-C-D framework to write them. One of the original objectives for a training program was "product knowledge." This wasn't really an objective. It was too vague. How do you really know if someone has the right product knowledge? A-B-C-D can make objectives clear and measurable. It works by asking four questions about the training. Let's use "product knowledge" as an example: A = Audience. Who is being trained? In this example, we want customer service specialists to increase their product knowledge. B = Behavior. What do we want them to do? For this client, they wanted customer service specialists to give the correct answer to customer questions. C = Condition. How will we verify the behavior has been trained? In this example, we opted to test product knowledge through in-class simulated phone calls where employees would have to answer questions a customer might ask them. D = Degree. How proficient must the participant be? Some skills come with a bit of latitude for beginners. This element allows you to adjust for that. In this case, we wanted customer service specialists to use a knowledge base so they always shared the correct answer. We decided each person needed to correctly answer five questions in a row. The finished A-B-C-D objective transformed "product knowledge" to this: "Customer service specialists will correctly answer customer questions during in-class simulations five times without error." Use A-B-C-D objectives to transform your customer service training. Move from vague to clear and specific. Get the ABCD worksheet: https://bit.ly/4d7QJQG

“Usually most [learning] programs fail on motivation. If your people aren’t motivated, address that first.” – Trond Aas, Co-founder and CEO of Attensi. Upskilling is no longer optional. With AI accelerating change, how do we keep people motivated to learn continuously—not just once, but as an ongoing practice that supports long-term performance and growth? In this week’s episode, Trond explains how gamified learning harnesses behavioral science to boost motivation, confidence, and skill mastery. “When you are able to instill a feeling of mastery in people that has a huge effect on their motivation.” He shares how game mechanics—such as team-based successes—translate into effective upskilling. "We can use these principles of games to drive engagement, drive interest, drive motivation—and then we should be able to impact real behaviors and measure that with data." Trond's approach brings gamified learning in a trust-based culture to: ✅ Build mastery to sustain motivation ✅ Improve performance through effective onboarding ✅ Address both hard and soft skills ✅ Help employees feel safe to reveal and close skill gaps If you are leading teams or considering the effectiveness of your organization’s learning approach, this episode is rich with insights on how to design upskilling initiatives that actually work—measured not just by completion rates, but by real behavioral change and business impact. Video and audio version links in the comments below. What strategies have you seen work best to keep employees motivated to keep learning? #Trust #Gamification #Upskilling 

Designing training programs that actually transform learners? Start with this timeless truth: People don’t learn just by listening. They learn by doing. One of the models I often use while designing development interventions is the 70-20-10 model of learning. Originally developed by McCall, Eichinger, and Lombardo, this framework continues to remain relevant — even in an age of AI-driven learning and digital platforms. Here’s how it breaks down: 1) 70% – Experiential Learning - Learning by doing. On-the-job tasks, stretch assignments, simulations, and real-life decision-making. This is where actual transformation happens. It’s the space where knowledge turns into capability. 2) 20% – Social Learning - Learning from people. Through feedback, coaching, mentoring, peer discussions — we learn by observing, reflecting, and engaging with others. It deepens context and creates community. 3) 10% – Formal Learning - Learning from structured content. Workshops, courses, textbooks, instructional videos. Still important — but only a small piece of the bigger puzzle. When I design workshops, I treat this model not as a formula — but as a design principle. The formal workshops (10%) introduce key concepts. The social components (20%) reinforce it through feedback and peer exchange. But it’s the on-the-job application (70%) that brings the real shift. Because people don’t remember slides — they remember experiences. The 70-20-10 model is a reminder that learning isn’t an event. It’s a process. Transformation doesn’t come from knowing… it comes from doing. If you're building learning programs for your organization, start by asking: “Where will this show up in their real work?” That’s where learning becomes meaningful. #LearningAndDevelopment #CorporateTraining #ManishKhanolkar

Most corporate training is forgettable. Let’s be real—how many times have you clicked through an eLearning module, answered the quiz, and instantly forgotten everything? That’s because information alone doesn’t drive learning. Stories do. We’re wired to remember narratives, not PowerPoint slides. A compelling story taps into emotion, creates context, and makes learning stick. So, how do you bring storytelling into eLearning? Here are three ways: 1️⃣ Start with a relatable character – Give your learners someone to connect with. Instead of generic scenarios, create personas facing real workplace challenges. 2️⃣ Create a problem worth solving – Don’t just dump information. Frame it as a challenge, mystery, or dilemma learners must navigate. 3️⃣ Use narrative-driven feedback – Instead of “Correct” or “Incorrect,” give responses that advance the story. Let learners see the consequences of their choices in a meaningful way. The best eLearning doesn’t just teach—it immerses. It makes learners feel something, and that’s what leads to real behavior change. Have you seen a great example of storytelling in training? Drop it in the comments! Let’s swap ideas. ⬇️

Your learning programs are failing for the same reason most people quit the gym. If your carefully designed learning program has the same completion rate as a January gym membership, you're making the same mistake as every mediocre fitness trainer. You're designing for an "average learner" who doesn't exist. Here's how smart learning designers can apply fitness training principles to create more impactful experiences: 1️⃣ Progressive Overload 🏋️♀️ In fitness: Gradually increasing weight, frequency, or reps to build strength and endurance. 🧠 In learning: Systematically increasing cognitive challenge to build deeper understanding. How to integrate in your next design: - Create tiered challenge levels within each learning module - Build knowledge checks that adapt difficulty based on previous performance - Include optional "challenge" activities for advanced learners - Document the progression pathway so learners can see their growth 2️⃣ Scaled Workouts 🏋️♀️ In fitness: Modifying exercises to match individual fitness levels while preserving movement patterns. 🧠 In learning: Adapting content complexity while maintaining core learning objectives. How to integrate in your next design: - Create three versions of each activity (beginner, intermediate, advanced) - Include prerequisite self-assessments that guide learners to appropriate starting points - Design scaffolded resources that can be added or removed based on learner needs - Allow multiple paths to demonstrate competency 3️⃣ Active Recovery 🏋️♀️ In fitness: Low-intensity activity between intense workouts that promotes healing and prevents burnout. 🧠 In learning: Structured reflection periods that consolidate knowledge and prevent cognitive overload. How to integrate in your next design: - Schedule reflection activities between challenging content sections - Create templates that prompt learners to connect new concepts to existing knowledge - Include peer teaching opportunities as a form of active learning recovery - Design "cognitive cooldowns" that close each module with key takeaway exercises 4️⃣ Periodisation 🏋️♀️ In fitness: Organising training into structured cycles with varying intensity and focus. 🧠 In learning: Cycling between concept acquisition, application, and mastery phases. How to integrate in your next design: - Map your curriculum into distinct learning phases (foundation, application, mastery) - Create "micro-cycles" within modules that alternate between content delivery and practice - Design culminating challenges at the end of each learning cycle - Include assessment "de-load" weeks with lighter workload but higher reflection The best learning experience isn't the one with the most content or the fanciest technology—it's the one designed for consistent progress through appropriate challenge. What fitness training principle will you incorporate in your next learning design?

🚀 Most beginner instructional designers make the same mistake when writing learning objectives… and it quietly kills the quality of their training. Learning objectives are one of those things everyone writes… but almost no one is taught well. So what happens instead? We get classics like: ❌ “Participants will understand communication skills” ❌ “Learners will learn Excel” ❌ “This workshop will teach delegation” The problem? These objectives describe the course, not the learner. They’re vague. They’re immeasurable. And they don’t tell us what “good” looks like. Here’s a simple fix 👇 Swap vague verbs for observable actions: ✨ “After this session, team leads will conduct 1:1 conversations using the XYZ framework.” ✨ “After completing the module, analysts will create 3 pivot tables to compare quarterly data.” ✨ “After the workshop, managers will delegate tasks using the 4-step delegation model.” Notice the pattern? Good learning objectives focus on: 🧩 the learner 🧩 the behavior 🧩 in context 🧩 with a measurable action Learning objectives aren’t just nice formatting — they shape design, practice, assessment, and business outcomes. If you want to go further, I’ve linked a short read in the comments that explains how to write proper L&D objectives with real examples. ⸻ What’s the worst (or funniest) learning objective you’ve ever seen or written? 😅 Drop it below 👇