Want to write like a CEO? Cut the fluff. The best leaders communicate with: ✅ Clarity ✅ Brevity ✅ Impact They don’t send long, rambling emails. They don’t hide behind corporate jargon. They get to the point fast. I have written four books and have advised 300+ CEOs on their communications. Here’s the 5-part writing framework top executives use: 1 – The Subject Line Should Say It All Before you write anything, ask: ➡️ What’s the ONE thing I need them to know? ➡️ What’s the ONE action I need them to take? If you can’t answer this, don’t send it yet. 2 – Lead with the Bottom Line Busy people don’t have time for long intros. 💡 Start with the main point, not the backstory. ❌ “Hope you’re doing well! I wanted to reach out because we’ve been working on…” ✅ “Here’s the update: [Key message in one line].” 3 – Cut the Fluff High-level executives don’t read wordy emails. They scan. ✂ Remove “just,” “I think,” and “wanted to.” ✅ “We should move forward.” ✅ “The results show a 20% increase.” 4 – Be Direct, Not Rude Great leaders are clear, not cold. 🚫 “Per our last discussion, I believe this approach might be beneficial.” ✅ “Let’s move forward with this approach. Thoughts?” 5 – Always End with a Clear Ask ❌ “Let me know what you think.” ✅ “Can you approve this by Thursday?” 6 – Add Warmth Charismatic people are both competent and warm. If you follow 1-5, you may come across as competent but it may be hard to connect. Therefore, add some warmth at the end. ❌ “Looking forward to your response.” ✅ “Appreciate your time on this—excited to hear your thoughts!” 📌 Follow me Oliver Aust for daily strategies on leadership communications.
Writing Concise Executive Summaries
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Many accountants email the balance sheet and income statement to their CEOs and think, “Job done.” But here’s the problem: Your CEO is not necessarily trained in reading financial statements. Even if they were, you've just given them an assignment to "figure it out" If your boss doesn’t understand the numbers, then you haven’t communicated. You’ve just forwarded a report. 🚨 A financial statement without context is just data. 📊 Your job is to turn that data into insights. How to Present Financials the Right Way 📌 1️⃣ Give a One-Page Summary 🔹 Highlight key figures—Revenue, Profit, Cash Flow, and Key Ratios. 🔹 Include clear takeaways (e.g., “Revenue grew 10%, but margins dropped due to rising costs.”). 🔹 Avoid technical jargon—simplify complex metrics. 📌 2️⃣ Answer the Big Questions Your CEO doesn’t want numbers—they want meaning. Help them understand: 🔹 What changed? (“Profit dropped 5% due to higher shipping costs.”) 🔹 Why did it happen? (“Fuel prices increased 20% this quarter.”) 🔹 What should we do next? (“We should renegotiate supplier contracts.”) 📌 3️⃣ Use Visuals 🔹 Graphs > Tables—a well-designed chart can explain in seconds. 🔹 Use color-coded trends (e.g., 🔴 Negative, 🟢 Positive). 🔹 Keep it clean—no clutter, no distractions. 📌 4️⃣ Speak the CEO’s Language 🔹 Skip the accounting terminology—focus on impact. 🔹 Tie financials to business goals: - Sales grew 15% → “We’re expanding market share.” - Cash flow dipped → “We need to tighten collections.” ✅ Financial statements don’t speak for themselves—you do. ✅ Numbers are useless without insights. If your CEO isn’t making better decisions because of your reports, then your job isn’t done. 💡 Don’t just report numbers—explain them. That's how you add value and impact.
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𝟴𝟬 𝗣𝗮𝗴𝗲𝘀 𝗼𝗳 𝗥𝗲𝘀𝗲𝗮𝗿𝗰𝗵. 𝟮 𝗣𝗮𝗴𝗲𝘀 𝗼𝗳 𝗔𝘁𝘁𝗲𝗻𝘁𝗶𝗼𝗻 In public policy, most reports are 60–80 pages long. But here’s the uncomfortable truth: Most decision-makers only read the first 2. And sometimes? Just the executive summary. As a research analyst, that realization changed everything about how I structure my work. Here’s what I’ve learned about making sure your research drives action, not just collects dust: ✅ Write for the reader, not for the writer. Don’t write to show how much you know, write to show what they need to decide. ✅ Lead with what matters. Start with the “So what?” before the “What.” Policy leaders want outcomes, not background theory. ✅ Use a “3-30-3” format. Your report should offer: → 3 seconds of clarity (title/executive summary) → 30 seconds of insight (key charts/headlines) → 3 minutes of direction (recommendations & next steps) ✅ Assume scanning, not reading. Use bolded insights, clear section headers, and takeaway boxes. They’re not cosmetic, they’re functional. ✅ One page = one message. If a page has three ideas, it has no anchor. Keep it focused. Make it memorable. 🧠 Research doesn’t create impact. Readable research does. We’re not in the business of writing reports. We’re in the business of helping people make better decisions, faster. 💬 Tag a peer who’s ever had to condense 6 weeks of work into 6 bullet points. And if you want more behind-the-scenes frameworks on how research drives real-world change, follow for more. LinkedIn LinkedIn News India #PublicPolicy #ResearchToImpact #ResearchCommunication #ExecutiveSummaries #PolicyDesign #DecisionSupport #LinkedInForAnalysts
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If you're an AE, here are 10 ways to punch up any executive summary. To make sure it's one your buyers will actually read, love and share: 1/ Lead with internal language referencing an exec priority. 2/ Use a two-sentence TL;DR at the top with the ask + timeline. 3/ Add a short anecdote, to create a visual that supports the data. 4/ Make sure your data points come from inside the customer's org. 5/ Whenever you add data, it's a chance to cut word count. 6/ Count the # of rewrites to your problem statement. If < 3, you've got work. 7/ Include alternative approaches that were ruled out. Always think, "Could this customer solve this problem with another category entirely?" 8/ People read headers, bold, tables, bullets and underlines. Usually in that order. If they like all that, then they'll read again from the top. 9/ Execs think in "ranges" of possibility. Use scenarios and sensitivities, not a single ROI number. 10/ Show how that range depends on what you need from them. Time, people resources, change management. Not just $ in a contract.
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Most brilliant ideas die not because they’re bad, but because they’re pitched wrong. And that collapse usually happens in the first 90 seconds. A 2023 McKinsey study found that senior leaders make decisions up to 5x faster when information is presented with clarity and relevance rather than sequence and storytelling. And neuroscience backs this up. Our prefrontal cortex, the part involved in complex decision-making, has limited working-memory capacity (about 3–4 chunks of information at a time). If your pitch starts with a long background story, you overwhelm the very system you’re trying to engage. You feel you have no influence? Let’s fix that. 𝟭. 𝗦𝘁𝗮𝗿𝘁 𝗪𝗶𝘁𝗵 𝘁𝗵𝗲 𝗗𝗲𝗰𝗶𝘀𝗶𝗼𝗻, 𝗡𝗼𝘁 𝘁𝗵𝗲 𝗦𝘁𝗼𝗿𝘆 Executives process outcomes first, explanations second. Open with: “The decision I’m asking you to make today is…” This immediately reduces cognitive load and boosts listener retention by up to 30%, according to research. 𝟮. 𝗔𝗻𝗰𝗵𝗼𝗿 𝗬𝗼𝘂𝗿 𝗜𝗱𝗲𝗮 𝗶𝗻 𝗪𝗵𝗮𝘁 𝗧𝗵𝗲𝘆 𝗔𝗰𝘁𝘂𝗮𝗹𝗹𝘆 𝗖𝗮𝗿𝗲 𝗔𝗯𝗼𝘂𝘁 Executives listen for impact drivers (P&L, risk, timing, strategic alignment, reputation…) If your idea doesn’t connect to their priorities, it becomes noise. 𝟯. 𝗕𝘂𝗶𝗹𝗱 𝗮 𝟯-𝗟𝗮𝘆𝗲𝗿 𝗡𝗮𝗿𝗿𝗮𝘁𝗶𝘃𝗲 Layer 1 The One Sentence Your idea in 12 words. If you can’t explain it simply, it’s not clear, and the brain can’t store it. Layer 2 The Value State the pain and the outcome. One slide. One paragraph. Keep it simple and straightforward. Layer 3 The Proof Pilot data, customer insight, small wins… you need facts that make the idea tangible. And remember... people trust a message more when it includes a concrete marker of progress. 𝟰. 𝗘𝗻𝗱 𝗪𝗶𝘁𝗵 𝘁𝗵𝗲 𝗦𝗺𝗮𝗹𝗹𝗲𝘀𝘁 𝗣𝗼𝘀𝘀𝗶𝗯𝗹𝗲 𝗙𝗶𝗿𝘀𝘁 𝗦𝘁𝗲𝗽 Senior leaders don’t buy ideas. They buy safe momentum. Close with: “The smallest low-risk step we can take is…” Micro-commitments trigger the brain’s preference for loss avoidance. We’re more willing to start small because the perceived threat is low. And it goes without saying that you always need to prepare for objections. Executives consistently push on cost, risk, and timing. When you proactively address these, you signal confidence and reduce perceived uncertainty. Common mistakes that people make (that kill a pitch)? - Starting with a long narrative instead of the decision - Explaining the problem in painful detail - Using vague verbs such as “improve,” “optimize,” “enhance” - Not making an explicit ask - Pitching to be liked instead of aligned - Having no clue of the company’s priorities And a small trick before you enter the room to enhance your influence… Ask yourself: “What do I want them to feel?” Your intention shapes your tone and tone shapes the room. Ready? GO!
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It can feel productive to keep tweaking and adding to your executive resume, especially when you know there is more you could say and share to reflect the depth of your experience. I’m watching this play out right now with a senior leader I’m working with. She has a strong background with consistent results, yet each time we review her resume, there is an instinct she fights to layer in more: more detail, some extra context, additional depth to impacts. And I get it. It can feel safer to include than to exclude. But something happens when a resume crosses the line between enough and too much. The story becomes harder to follow, the throughline blurs, and instead of reinforcing a clear direction, the content starts competing for attention. Once you step back and look at the document through the lens of the role you are targeting, rather than the career you have lived, a different set of decisions begins to emerge. You start to see that not every strong achievement serves the narrative you are trying to build, and that some of the most impressive details can unintentionally dilute positioning when they are not directly aligned. This is where discipline in detail becomes a strategic advantage. If you want your executive resume to work as a true positioning document, not just a record of experience, consider this: 1. Prioritize relevance over completeness A resume at this level is not meant to capture everything you have done. It is not a complete chronology; it's a strategic marketing tool meant to clearly communicate where you fit next, which requires a level of selectivity that can feel uncomfortable at first. 2. Edit with intention Each bullet should reinforce a consistent message about your value. When content is included without that alignment, even if it is strong on its own, it introduces friction for the reader. 3. Let go of “just in case” thinking Including too much additional information rarely boosts your candidacy. More often, it softens your positioning by making it harder for someone to quickly understand your strongest areas of impact. There is a natural tendency to equate more detail with more credibility, particularly after years of building a complex and accomplished career. But at the executive level, clarity tends to carry far more weight. The best resumes are the ones that make it immediately obvious where the candidate fits, how they create value, and why that value matters in the context of the target role -- hard stop.
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I've been writing finance reports for over 30 years. Most people do it wrong. They start with background. Build up slowly. Save the conclusion for page 47. There's a better approach. It's called the Minto Pyramid. It flips everything upside down: 𝗟𝗲𝘃𝗲𝗹 𝟭: 𝗔𝗻𝘀𝘄𝗲𝗿 𝗳𝗶𝗿𝘀𝘁 Lead with your conclusion. Don't make readers wait. "We need to cut the capital budget by £2.3m" beats "Following extensive analysis of Q3 variances..." 𝗟𝗲𝘃𝗲𝗹 𝟮: 𝗞𝗲𝘆 𝘀𝘂𝗽𝗽𝗼𝗿𝘁𝗶𝗻𝗴 𝗽𝗼𝗶𝗻𝘁𝘀 Give 3-4 reasons why your answer is right. The budget cut is needed because: • Revenue is 8% below forecast • Two major projects are delayed • Cash reserves are at minimum threshold 𝗟𝗲𝘃𝗲𝗹 𝟯: 𝗗𝗮𝘁𝗮 𝗮𝗻𝗱 𝗱𝗲𝘁𝗮𝗶𝗹𝘀 Now show the evidence. Tables, charts, calculations. This is where most finance professionals start. It's where you should finish. 𝗪𝗵𝘆 𝗜𝘁 𝗪𝗼𝗿𝗸𝘀 Barbara Minto developed this at McKinsey in the 1970s. She found that busy executives need the answer immediately. If they agree with it, they move on. If they question it, they drill into your supporting points. If they still have doubts, they check your data. 𝗙𝗼𝗿 𝗳𝗶𝗻𝗮𝗻𝗰𝗲 𝗽𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹𝘀 Use it everywhere: • Board papers (conclusion in the executive summary) • Emails (answer in the first line) • Budget reports (variance explanation before the tables) Stop burying your conclusions. Put them first. Your readers will thank you.
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That email you sent to the CEO got read. It also got deprioritized because you made them do work. I've sent the bad version too many times. They all had one thing in common: too much explaining. Children explain. Adults inform. The info dump email: "Hi Bill, wanted to follow up on the Humana contract discussion. They're pushing for a risk-based model but the terms are aggressive. I've been going back and forth with their team on quality thresholds and shared savings splits. We could accept their benchmarks, or counter with adjusted targets, or maybe propose a hybrid. I put together a few scenarios..." WAY too much backstory, no clear decision, no urgency, no deadline. The exec skims it, means to reply later, and never does. The direct decision brief email: "Hi Bill, I need a call on the Humana risk-based contract before their Friday deadline. The ask: Approve 60/40 shared savings split with adjusted quality benchmarks. Why it matters: Their current offer puts us underwater if utilization spikes. This counter protects margin while keeping the deal alive. Tradeoffs are in the attached one-pager. Can you approve or flag concerns by Thursday EOD?" One decision, defined stakes, clear deadline. The 4-line exec email: 1. The ask (one sentence, one decision) 2. The deadline (specific date, not "when you get a chance") 3. The stakes (why it matters now) 4. The context (one attachment, not five paragraphs) Executives don't need (or frankly want) more information. They want less thinking in their lives. It's your job to give them them what they want. If they can't say yes in under 30 seconds, you didn't send an email. You sent them work.
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Our sales team closed over $30mm ARR, and there’s one document that we required on every complex deal. The deals we lost all had something in common: Our champion went into a room without us, and they didn’t have the words. They believed in the product and the wanted the deal to happen. But when the CFO asked “why this vendor?” or the CEO asked “why now?” They couldn’t give a great answer. Because they are not prefessionas at selling our product, and they don’t have much practice getting approval to buy software. The best thing I ever did for our close rate was accept the fact that the decision gets made in meetings you’re not invited to. Your champion has to sell for you. They have to explain why this problem matters, why your solution is the right one, why the timing is right, and why the price is fair. If you don’t give them those words, they’ll make something up. Or worse, they’ll say nothing. That’s why we built every complex deal around one document: the Executive Summary. This is a script for your champion. Here’s what it included: 1. Summary of the Partnership: What we’re doing together and why it matters 2. Key Stakeholders: Who’s involved and who needs to approve 3. Current Challenges: The pain the business is facing today 4. Desired Outcomes: What success looks like 5. Why Us: Why we’re the best fit to solve this 6. Expected ROI: The business case in real numbers 7. Commercial Terms: Price, timeline, next steps Don’t wait until last stage of the sales cycle to build this with your champ. Start it after the first discovery call and refine it throughout the deal. By the time our champion walked into that room, they were prepared. And they closed for us. Want the template we used? Drop “champion” in the comments or DM me. I’ll send it over.
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My co-author, Colin Bryar, and I wrote, read, and reviewed thousands of business narrative documents during our combined 27 years at Amazon. Based on our experience, here are tips to follow and common pitfalls to avoid. 1. Write for a generalist executive audience. Picture your reader as intelligent but unfamiliar with the specifics of your domain. Imagine a new senior leader who just joined the company. This will make it easy for anyone in your company to understand your business unit or function’s plans, metrics, results, problems, and opportunities. 2. Skip the suspense. Building suspense works in mystery novels, not in business narratives. Get to the point directly. Make sure to use concise, direct language. Every sentence should add value and distill complex ideas into a document that enables high-quality decision-making. 3. Let data tell the story. Replace adjectives with data. Instead of saying “sales accelerated,” say, “Sales in February were $150MM, a 22% increase versus January, 15% year-over-year, and 3% above plan.” Weasel words like “many” or “significant” are meaningless without context. If you can’t quantify something, explain why not and outline how you’ll get better data to quantify it in the future. 4. Anticipate and include counterarguments. Inform the reader what you considered and rejected, along with the reasons. Provide more than one option or solution when possible, and explain why you chose the recommended approach. This demonstrates that you've thought through alternatives. 5. It’s Word, not PowerPoint. Don’t just copy a Powerpoint and paste bulleted text into a Word Doc. Use full sentences and a narrative flow to tie together related data, thoughts and concepts. True narrative writing creates logical connections between ideas, shows cause and effect, and builds toward conclusions. 6. Provide insights, not a data dump. One of the most common errors made by inexperienced managers and writers is to writing documents describing activity and data, but failing to provide insights and information. Don’t try to write about everything. Summarize, distill, and provide insights. 7. Less is more. The best way to destroy the benefits of writing business narratives and conducting meetings with narratives is to bring a long document to the meeting. For a one-hour meeting, the page limit is six pages. For a 30-minute meeting, the page limit is three pages. If narratives exceed these limits, the readers will not be able to carefully read the entire document during the 15-20 minute silent reading time at the beginning of the meeting. Readers are forced to skim, and your discussion and decision-making will be based on partial information. If you would like to learn more about writing an Amazon-ready narrative, our new online course on writing narratives has launched: https://lnkd.in/gYSnerCD
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