Corporate Soul Stories Chapter 16: The Art of Giving Creative & Constructive #Feedback – Growing Without Tearing Down Claire was a rising leader—sharp, driven, and always pushing her team to be better. But if she was honest, there was one part of leadership she dreaded: Giving feedback. She had seen it go wrong too many times. 🚨 The Sugarcoated Trap: Feedback so vague and polite that it did nothing to help. 🚨 The Bulldozer Approach: Brutal, demoralizing, and crushing instead of coaching. 🚨 The Avoidance Game: No feedback at all—just silent resentment until it was too late. But the best leaders? They knew the secret: Feedback isn’t about criticism. It’s about growth. The Garden Analogy: How Great Feedback Works One day, Claire’s mentor, a veteran executive named Mark, gave her a new way to look at feedback. "Think of your team like a garden," he said. "Some plants need sunlight—encouragement, praise, recognition." "Some need pruning—corrections, adjustments, realignment." "Some need deeper roots—mentorship, challenges, new skills." "Your job? To help them grow—not to rip them out of the soil." That was Claire’s turning point. The 3 Rules of Game-Changing Feedback ✅ 1. Focus on Growth, Not Judgment Instead of “This was wrong,” she started saying “Here’s how we can make this even better.” It wasn’t about pointing fingers. It was about pointing forward. ✅ 2. Make It Specific and Actionable Instead of “You need to improve your presentations,” she said “Let’s work on making your key points clearer in the first two minutes.” No one can fix vague feedback. Clarity creates progress. ✅ 3. Balance Praise with Challenge She learned to celebrate strengths while addressing areas to improve. People need to hear what they’re doing right so they have the confidence to tackle what’s wrong. The Transformation: When Feedback Becomes a Superpower Claire’s team changed. 🚀 People stopped fearing feedback and started asking for it. 🚀 Mistakes became less about failure and more about learning. 🚀 Productivity soared—because when people know how to improve, they actually do. And here’s the kicker—Claire grew too. Because the best leaders don’t just give feedback. They invite it. They ask, “What can I do better as your leader?”—and they listen. Final Thought: Feedback Isn’t a Weapon. It’s a Gift. The difference between a boss and a leader? A boss tells you what you did wrong. A leader shows you how to do it right. Ask Yourself Today: "Am I helping people grow—or just pointing out what’s broken?" "Do I avoid feedback because it’s hard, or embrace it because it’s necessary?" Because the best teams thrive on feedback. Not fear. To be continued… 🚀 DC*
How to Promote Growth With Honest Feedback
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Summary
Promoting growth with honest feedback means sharing clear, specific observations that help someone improve without tearing them down. Instead of vague or sugarcoated comments, honest feedback guides people toward their potential and supports their development with empathy and clarity.
- Build trust first: Let people know you believe in their abilities and that your feedback is meant to help them grow.
- Be specific and actionable: Give clear examples and suggest concrete next steps so your message doesn't get lost in generalities.
- Balance support and challenge: Celebrate strengths while naming areas for improvement, making sure your feedback empowers rather than discourages.
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The most dangerous kind of feedback isn’t the harsh kind. It’s the kind that sounds fine but changes nothing. Leaders waste hours repeating the same points, wondering why nothing sticks. It’s not laziness on your team’s part. It’s that your words aren’t sparking movement. Here’s what separates feedback that shifts behaviour from feedback that disappears into thin air: 1. Trust before talk: No trust, no change. People listen with half an ear when they feel judged. 2. Precision over politeness: “Work on your communication” is vague. Try: “When updates are last-minute, the team scrambles. Sharing earlier would prevent the chaos.” 3. Show strengths before gaps: When you acknowledge what’s working, people are more willing to improve what isn’t. For example: “Your presentation was clear and engaging. Adding data at the start would make it even more convincing.” 4. Behaviours, not labels: Telling someone they’re careless won’t change anything. Showing them the specific action that caused the mistake might. And here are extra ways to make feedback actually land: ➡️Pick the right timing. Feedback in the middle of stress or conflict rarely gets heard. Wait until people are calm enough to absorb it. ➡️ Frame it as a possibility. Instead of only pointing to what went wrong, highlight the potential you see. People lean in when they feel you believe in them. ➡️ Make it a dialogue. Ask “How do you see it?” or “What could help you here?” Feedback works best when it becomes a shared problem-solving moment. ➡️ Anchor to purpose. Connect the feedback to the bigger picture: “When reports are clear, the client trusts us more.” Purpose creates motivation. ➡️ Balance the emotional tone. A steady, calm delivery helps the person stay open. If you sound irritated or rushed, the message gets lost. ➡️ Close with next steps. Clarity comes from knowing exactly what to try next and when you’ll review it together. Feedback is either a lever for growth or a loop you get stuck in. The choice is in how you deliver it. When you give feedback, do you focus more on safety, clarity, or motivation? #feedback #difficultconversations #work
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Giving feedback is one of the most important jobs of a leader, but doing it in a way that’s both direct and constructive takes some finesse. It’s not just about telling the truth—it’s about doing so in a way that uplifts rather than discourages. Here are a few principles I’ve relied on that can help you give feedback that truly supports growth: ✅Start with care: People are more open to feedback when they know it’s coming from a place of genuine support. Show that you’re invested in their success. ✅Be specific and actionable: Vague feedback doesn’t help anyone. Focus on specific behaviors and offer concrete ways to improve. This helps the recipient know exactly what they can work on, instead of wondering if what you shared was actually feedback or not! ✅Stay future-focused: Feedback should always look forward. Instead of dwelling on past mistakes, keep the conversation centered on what the person can do to improve going forward. Think of it like driving a car: your windshield is bigger than your rearview mirror because there’s more opportunity ahead than behind. ✅Balance challenge with support: Feedback shouldn’t just point out areas for improvement—it should also highlight strengths and superpowers. Striking that balance helps people see what’s working while understanding where there’s room to grow. How do you ensure the feedback you give supports growth? #LeadershipDevelopment #FeedbackCulture #EffectiveCommunication
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Too many leaders confuse kindness with comfort. But real kindness? It’s uncomfortable. It’s easy to be nice. It’s harder to be honest, especially when the truth might sting. I remember the first time I had to tell a team member their leadership style was alienating others. I was nervous. But not telling them? That would’ve been selfish. They deserved the chance to grow, not stay stuck in blind spots. Great leaders know this: 🚫 Avoiding hard feedback isn't kindness. ✅ Delivering it with empathy and a plan is. Kindness means: ✅ Naming the problem and staying present for the solution ✅ Challenging behavior, while still believing in potential ✅ Being the one voice brave enough to say what needs to be said The softest leaders avoid hard truths. The strongest leaders deliver them with empathy, clarity, and commitment. How real kindness shows up in feedback: 1. Set the tone Start with psychological safety. → “I see potential in you. This is about helping you rise to it.” 2. Use the SBI model: → Situation: “In yesterday’s client review…” → Behavior: “You interrupted twice during the Q&A…” → Impact: “It came across as dismissive, and we risk losing trust.” Focus on actions, not identity. 3. Be honest and helpful → “This needs to shift. But I’ll help you build the skill to get there.” 4. Co-create the next step: → “Let’s walk through what needs to change and how I can help.” 5. Follow through: → Feedback isn’t a moment. It’s a process. → Check in. Coach through it. Celebrate progress. 🧠 Harvard research shows people retain feedback better when it’s paired with a clear plan and delivered with care. Kindness without honesty is neglect. Honesty without kindness is cruelty. Leadership lives in the tension between both. Be kind. Be honest. Be clear. And be the kind of leader who never confuses silence for support. Comment Below: What’s the kindest honest feedback you ever received? ♻ Repost if you’ve ever had to tell someone a truth they needed to hear. I’m Dan 👊 Follow me for daily posts. I talk about confidence, professional growth and personal growth. ➕ Daniel McNamee
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The sandwich method is dead. Your team knows when you're cushioning. They see through the compliment-criticism-compliment formula. Their brain leaves your office half happy, half confused. And worse - they stop trusting you. True feedback is clear and honest. Here are 5 steps to provide clear feedback: - Be direct about what needs improvement. - Focus on actions, not personal traits. - Use specific examples to illustrate your point. - Encourage questions to clarify understanding. - Offer support for improvement. Try these 5 much effective models to give clear feedback: The SBI Model: → Situation: Describe what happened. → Behavior: Focus on actions, not thoughts. → Impact: Share the effect on the team or project. The Start-Stop-Continue Model: → Start: Suggest new actions to take. → Stop: Identify what’s not working. → Continue: Praise what is going well. The Radical Candor Framework: → Care Personally: Show empathy. → Challenge Directly: Be honest and clear. The Feedforward Model: → Focus on the future. → Ask how to improve next time. The CLEAR Model: → Clarify: Define the issue. → Listen: Hear their side. → Explore: Find solutions together. → Agree: Set next steps. → Review: Follow up to check progress. Each one builds confidence, accountability, and stronger performance conversations. 👉 What feedback have you been avoiding because you don't know how to say it clearly AND kindly? ♻️ Share and help your network provide effective feedback. 🔔 Ring the bell to get my posts.
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Giving tough feedback isn’t a confrontation. It’s an opportunity. Delivering feedback that helps someone grow can feel awkward. You might worry about being too harsh—or not being clear enough. But the truth? It’s one of the most valuable gifts you can give. Because: You’re showing you care about their growth. You’re helping them see what they can’t. You’re investing in their potential. Here’s how to make tough feedback a tool for growth: 1/ Be Specific Vague feedback doesn’t help. Focus on the exact actions or behaviors they need to improve. 2/ Be Timely Don’t wait until it’s too late. Share feedback when the issue is still fresh and relevant. 3/ Start with the Positive Recognize their strengths. People are more open to growth when they feel valued. 4/ Offer Solutions Don’t just point out what’s wrong. Suggest actionable steps to help them improve. 5/ Listen Actively Feedback is a two-way conversation. Give them space to share their perspective and concerns. 6/ Be Empathetic Address the action, not the person. Show understanding and care in your approach. 7/ Focus on the Issue, Not the Person Avoid personal attacks. Make it clear you’re critiquing behavior, not character. 8/ Use “I” Statements Take ownership of your perspective. “I noticed…” works better than “You always…” 9/ Keep It Private No one grows from public embarrassment. Feedback works best in a safe, confidential space. 10/ Provide Context Help them understand why this feedback matters. Tie it to their goals, the team’s success, or the bigger picture. 11/ End Encouragingly Reinforce their potential. Let them know you believe in their ability to grow. 12/ Focus on Long-Term Growth Frame the feedback as an investment in their future. Show them how it helps them reach their full potential. Tough feedback isn’t criticism—it’s care. It’s not about tearing down—it’s about building up. Choosing to give thoughtful feedback shows you’re invested in their success. And choosing to accept it is how they grow. What’s the hardest feedback you’ve ever had to give—or receive? ♻️ Share this to help others lead better. And follow Pandit Dasa for more.
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I still remember the moment an employee cried after I gave them feedback. Walking away from that conversation felt terrible. I made myself a promise that day: I will never give feedback this way again. My observations were accurate and validated by others. But my delivery landed with icy bluntness. The truth is, I cared deeply about this person. But in that moment, I was more focused on my own discomfort with giving tough feedback than on their experience receiving it. I wasn't demonstrating kindness, empathy, or support, even though that's what I intended. That day changed how I managed performance. I learned that when you combine clear observations with genuine care for the other person, something powerful happens: Both people open up to a safe conversation. A partnership for growth is created. The path forward becomes shared, not forced. Since then, I've come to believe this fully: Care + clear feedback is an act of kindness. Too many leaders avoid hard feedback to spare someone's feelings. But avoiding the conversation creates confusion, erodes trust, and stalls growth. Managers often operate from a belief that tough feedback hurts people. The opposite is true. When leaders exercise compassion with directness, they blend two commitments: Compassion: You genuinely care about the person. Directness: You speak clearly about what must change. When those two come together, performance rises, and trust grows. Here are five ways to put it into practice: 1. Lead with care and your intent to support their success. 2. Be clear and specific. Describe the behavior, not the person. 3. Invite their perspective before deciding what comes next. 4. Co-create a path forward and agree on the next steps. 5. Follow through, acknowledge progress, and address patterns early. When you speak the truth with care, you help people grow in ways they remember for years. If this resonated, repost so more leaders learn to deliver feedback that truly makes a difference. Join hundreds of others in getting weekly practical tips to uplevel your leadership. Head to my profile Bill Tingle and click "View my Newsletter"
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80% of feedback never changes behavior. Not because people don’t care… But because of how it’s delivered. Your style and tone makes a difference. The feedback you give can spark change or trigger resistance. It’s not about being “nice” or “tough.” It’s about being strategic. Here are 5 approaches that turn tough conversations into growth opportunities: 1. COIN Method For when performance needs a reset. Most people jump straight to criticism. But starting with context creates safety. “In yesterday’s meeting…” feels specific. “You always…” feels like an attack. The magic is in the Next step: Don’t just point out problems. Co-create solutions. 2. SBI Model For when you’re recognizing wins or addressing gaps. Vague praise like “Great job” doesn’t teach. Specific feedback does. “When you asked that clarifying question, the client leaned in…” That’s something they can actually repeat. 3. STAR/AR Method For when someone’s ready to level up. Most feedback looks backward. This one builds forward. Review what happened → then explore alternatives. You’re not just fixing mistakes. You’re expanding capacity. 4. DESC Script For when you need to set boundaries. Boundaries don’t push people away. They build trust. The key is Express. Own your experience without blame. “I feel…” lands. “You make me feel…” doesn’t. That’s how accountability shifts. 5. GROW Model For when someone needs guidance, not answers Old-school feedback = “Here’s what to do.” GROW = “Let’s uncover it together.” The power move? Stay curious longer. Ask “What else?” at least 3 times. The best ideas usually come last. One more truth: timing beats technique. Give feedback within 48 hours when memory is fresh. Don’t fire off complaints in the moment. And don’t wait for the once-a-year performance review. Find the sweet spot where perspective is clear and the moment still matters. That’s when feedback creates growth. ♻️ Repost if this helps you (or your team) have conversations that actually create change. 👉 Follow Desiree Gruber for more tools on storytelling, leadership, and brand building.
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One of the most common questions I get asked, especially when I speak at tech events, is this: "How do I handle feedback and turn it into a tool for growth?" Feedback can feel tricky sometimes. I get it - you’re putting your work, your ideas, your skills out there, and then someone comes back and tells you it’s not quite right. It can sting, right? I’ve been there too. But here’s the thing - how you respond to feedback can either fuel your career growth or quietly hold you back. Let me explain. When you approach feedback with the wrong attitude, whether it’s defensiveness, dismissiveness, or even avoidance, you’re shutting the door to potential improvement. Imagine building a great product and ignoring feedback because, "It works fine for me!" It sounds ridiculous, but that’s exactly what a wrong attitude to feedback looks like. However, let me show you how I make feedback a tool for growth: 👉 I detach my ego from my work: I understand that sometimes comments on our work can get to us, but it’s a lot easier when I remind myself that my work or ideas are not me specifically. I consciously choose not to see feedback as an attack but as an opportunity to make my work better. 👉 I ask for clarification: Sometimes, people just want to talk or make vague comments, and I ensure that I filter things properly by asking the right questions. If the feedback isn’t clear, I ask for examples or specifics. I’ll say things like, “Can you show me what you mean?” or “What would you suggest as an improvement?” This helps me turn vague critiques into actionable insights. 👉 I create a feedback loop: After implementing feedback, I follow up by asking, “Does this solve the issue you pointed out?” This shows I’m proactive and allows me to openly communicate, making feedback even more effective. The right attitude to feedback can transform how you grow in your career. Use it as a tool to refine and elevate your work rather than something to fear. I hope this helps someone. See you in the future! Samuel Lasisi #linkedin #feedback #career #tech #uxdesign #uiuxdesign
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Most leaders don’t struggle to give feedback because they lack good intentions, they struggle because they lack the right frameworks. We say things like: 🗣 “This wasn’t good enough.” 🗣 “You need to speak up more.” 🗣 “That project could’ve been tighter.” But vague feedback isn’t helpful, it’s confusing. And often, it demoralizes more than it motivates. That’s why I love this visual from Rachel Turner (VC Talent Lab). It lays out four highly actionable, research-backed frameworks for giving better feedback: → The 3 Ps Model: Praise → Problem → Potential. Start by recognizing what worked. Then gently raise what didn’t. End with a suggestion for how things could improve. → The SBI Model: Situation → Behavior → Impact. This strips out judgment and makes feedback objective. Instead of “You’re too aggressive in meetings,” it becomes: “In yesterday’s meeting (Situation), you spoke over colleagues multiple times (Behavior), which made some feel unable to share (Impact).” → Harvard’s HEAR Framework: A powerful structure for disagreement. Hedge claims. Emphasize agreement. Acknowledge their point. Reframe to solutions. → General Feedback Tips: – Be timely. – Be specific. – Focus on behavior, not identity. – Reinforce the positive (and remember the 5:1 rule). Here’s what I tell senior FMCG leaders all the time: Good feedback builds performance. Great feedback builds culture. The best feedback builds trust, and that’s what retains your best people. So next time you hesitate before giving hard feedback? Remember this: → You’re not there to criticize. → You’re there to build capacity. Save this as your cheat sheet. Share it with your teams. Let’s make feedback a tool for growth, not fear. #Leadership #FMCG #TalentDevelopment #PerformanceCulture #FeedbackMatters #ExecutiveDevelop
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