We can perform robotic surgery. But we still schedule patients via fax. That gap — between clinical brilliance and operational antiquity — is costing healthcare systems billions, burning out nurses, and making patients wait longer than they should. In my latest episode of The Chief Healthcare Officer Podcast, I sat down with Mohan Giridharadas — founder & CEO of LeanTaaS and author of Better Healthcare Through Math — and what he shared genuinely shifted my thinking. Here's the uncomfortable truth he laid out: 🔴 EHRs digitized paper. They did NOT solve operations. 🔴 Hospital "chaos" isn't random — it's a scheduling problem we keep ignoring. 🔴 Nurses spend 30–40% of their time on tasks that math could handle. And here's what the solution actually looks like: ✅ Level Loading — spreading patient flow to eliminate peak bottlenecks (think: fixing the traffic jam before it starts) ✅ Predictive Intelligence — identifying a bed shortage hours before it happens, not reacting after the fact ✅ AI as Amplifier — not replacing staff, but freeing them to work at the top of their license The result? Shorter wait times. More capacity — without building new walls. And healthcare professionals who actually have time to care. One line from Mohan stuck with me: "Fix the potholes before the car gets there." That's what intelligent orchestration looks like in healthcare. And we already have the math to do it. If you lead a hospital, health system, or healthcare innovation team — this conversation is for you. 🎙️ New episode is live now — link in comments. #HealthcareLeadership #HealthcareInnovation #AIinHealthcare #HospitalOperations #ChiefHealthcareOfficer #LeanTaaS #HealthcareManagement #PatientCare #DigitalHealth #HealthTech
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I am thrilled to share the most comprehensive and impactful research Project Management Institute has ever conducted on one of the profession’s most critical topics: #projectsuccess. This monumental study redefines how we understand and achieve success in the projects that shape our world. We began with an extensive review of 50 years of seminal literature, laying a foundation of knowledge and insights. Building on this, we conducted 90 in-depth interviews with a diverse range of voices: project professionals, sponsors, PMO leaders, executives, and intended beneficiaries. These conversations informed a robust global survey, engaging 9,500 project professionals, stakeholders, and beneficiaries across industries, who evaluated their recently completed projects. Our rigorous analysis and statistical modeling culminated in a groundbreaking new approach for understanding project success. This approach was further enriched through collaboration with a team of subject matter experts and 50+ interviews with #PMO leaders and community members, ensuring its relevance and applicability. This landmark report sets a new standard for what it means to deliver a successful project, offering transformative insights and actionable guidance for the profession. Here’s what you’ll discover: - > A Holistic Definition of Success: Establishes a shared perspective that aligns the priorities of diverse stakeholders, from practitioners to beneficiaries. - > A Universal Measurement Framework: Introduces a clear and consistent method for evaluating project success across industries and geographies. - > Key Success Drivers: Identifies and explains the factors that influence project outcomes, empowering practitioners and organizations to consistently deliver greater value. - > Global and Industry Insights: Provides a detailed measurement of project success rates worldwide, segmented by industry and project type, offering invaluable benchmarking data. - > Purpose-Driven Benefits: Highlights the profound impact of aligning projects with a higher purpose to achieve not just success, but significance. - > Practical Activation of Insights: Equips practitioners, executives, and the broader project management community with tools to activate success in real-world scenarios. - > A Vision for the Future: Guides the profession and its stakeholders toward outcomes that maximize success and elevate our world. Read the full report: https://lnkd.in/dv-387F7 Project Management Institute #thoughtleadership #projectsuccess #projectmanagementtoday
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Data-Driven Insights thru Portfolio management: Portfolio Management offers a holistic view of all projects within an organization, which is crucial for making informed decisions. Here’s how it works: Comprehensive View: By consolidating data from various projects, portfolio management provides a bird’s-eye view of project performance. This includes metrics like project status, resource utilization, and return on investment (ROI). Performance Analysis: With access to detailed performance data, project managers can identify trends and patterns. For example, they can see which projects are on track, which are lagging, and why. Informed Choices: This comprehensive data allows project managers to prioritize projects based on their strategic value and resource requirements. They can allocate resources more effectively, ensuring that high-priority projects receive the attention they need. Continuous Improvement: By regularly analyzing performance metrics, organizations can identify areas for improvement and implement changes to enhance efficiency and effectiveness.
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If you talk to enough GTM operators and the RevOps leaders supporting them, you’ll hear the same frustration: “We fix everything upstream, and scheduling still finds a way to break.” A rep grabs the wrong calendar. A handoff gets messy. Enrichment lags. Ownership rules get ignored. And a qualified prospect sits in limbo or disappears entirely. Everyone feels the pain, yet nobody truly owns the fix. We solved routing. We solved scoring. We solved attribution. But scheduling (the moment with revenue on the line) stayed detached from the system designed to govern it. It looks tiny from the outside, but scheduling carries the load of the whole GTM engine. It’s where logic, data, timing, and fairness collide. Most tools don’t understand any of that. They treat booking a meeting as a click, not a system event. That gap is why I’ve been paying attention to what Default is launching today. Their new Chrome extension brings orchestration logic directly into Gmail, Salesforce, and the places reps live every day. Before a rep even sees the calendar, Default is already evaluating: — Multi-object routing — Enrichment waterfalls — Account hierarchies — Qualification rules — Fairness and load balancing — Booker attribution — SLAs and follow-up workflows Only then does it show time slots. The extension becomes a distributed front-end for RevOps, your logic follows the rep, not the other way around. ➡ Handoffs stay intact. ➡ Ownership stays accurate. ➡ Meeting workflows fire cleanly. ➡ Debugging becomes observable rather than guesswork. The meeting reflects the system, not rep improvisation. For operators, this moves us closer to something we’ve been chasing for years: a GTM engine that behaves the way it was actually designed. Who else is excited? #RevOps #MarketingOps #Scheduling #LeadRouting #DefaultPartner #GTM
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In today’s always-on world, downtime isn’t just an inconvenience — it’s a liability. One missed alert, one overlooked spike, and suddenly your users are staring at error pages and your credibility is on the line. System reliability is the foundation of trust and business continuity and it starts with proactive monitoring and smart alerting. 📊 𝐊𝐞𝐲 𝐌𝐨𝐧𝐢𝐭𝐨𝐫𝐢𝐧𝐠 𝐌𝐞𝐭𝐫𝐢𝐜𝐬: 💻 𝐈𝐧𝐟𝐫𝐚𝐬𝐭𝐫𝐮𝐜𝐭𝐮𝐫𝐞: 📌CPU, memory, disk usage: Think of these as your system’s vital signs. If they’re maxing out, trouble is likely around the corner. 📌Network traffic and errors: Sudden spikes or drops could mean a misbehaving service or something more malicious. 🌐 𝐀𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧: 📌Request/response counts: Gauge system load and user engagement. 📌Latency (P50, P95, P99): These help you understand not just the average experience, but the worst ones too. 📌Error rates: Your first hint that something in the code, config, or connection just broke. 📌Queue length and lag: Delayed processing? Might be a jam in the pipeline. 📦 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 (𝐌𝐢𝐜𝐫𝐨𝐬𝐞𝐫𝐯𝐢𝐜𝐞𝐬 𝐨𝐫 𝐀𝐏𝐈𝐬): 📌Inter-service call latency: Detect bottlenecks between services. 📌Retry/failure counts: Spot instability in downstream service interactions. 📌Circuit breaker state: Watch for degraded service states due to repeated failures. 📂 𝐃𝐚𝐭𝐚𝐛𝐚𝐬𝐞: 📌Query latency: Identify slow queries that impact performance. 📌Connection pool usage: Monitor database connection limits and contention. 📌Cache hit/miss ratio: Ensure caching is reducing DB load effectively. 📌Slow queries: Flag expensive operations for optimization. 🔄 𝐁𝐚𝐜𝐤𝐠𝐫𝐨𝐮𝐧𝐝 𝐉𝐨𝐛/𝐐𝐮𝐞𝐮𝐞: 📌Job success/failure rates: Failed jobs are often silent killers of user experience. 📌Processing latency: Measure how long jobs take to complete. 📌Queue length: Watch for backlogs that could impact system performance. 🔒 𝐒𝐞𝐜𝐮𝐫𝐢𝐭𝐲: 📌Unauthorized access attempts: Don’t wait until a breach to care about this. 📌Unusual login activity: Catch compromised credentials early. 📌TLS cert expiry: Avoid outages and insecure connections due to expired certificates. ✅𝐁𝐞𝐬𝐭 𝐏𝐫𝐚𝐜𝐭𝐢𝐜𝐞𝐬 𝐟𝐨𝐫 𝐀𝐥𝐞𝐫𝐭𝐬: 📌Alert on symptoms, not causes. 📌Trigger alerts on significant deviations or trends, not only fixed metric limits. 📌Avoid alert flapping with buffers and stability checks to reduce noise. 📌Classify alerts by severity levels – Not everything is a page. Reserve those for critical issues. Slack or email can handle the rest. 📌Alerts should tell a story : what’s broken, where, and what to check next. Include links to dashboards, logs, and deploy history. 🛠 𝐓𝐨𝐨𝐥𝐬 𝐔𝐬𝐞𝐝: 📌 Metrics collection: Prometheus, Datadog, CloudWatch etc. 📌Alerting: PagerDuty, Opsgenie etc. 📌Visualization: Grafana, Kibana etc. 📌Log monitoring: Splunk, Loki etc. #tech #blog #devops #observability #monitoring #alerts
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Bridging the gap between strategy formulation and execution is a challenge many organisations face. To effectively translate strategic plans into actionable results, consider the following steps: ☑ Articulate Clear Objectives ↳ Define specific, measurable goals that align with your overarching strategy. ↳ Ensure all team members understand these objectives and their roles in achieving them. ☑ Foster Open Communication ↳ Encourage transparency across all levels of the organization. ↳ Regularly share progress updates and solicit feedback to identify potential obstacles early. ☑ Align Resources with Priorities ↳ Allocate necessary resources—time, budget, personnel—to strategic initiatives. ↳ Regularly assess and adjust allocations to respond to changing needs. ☑ Monitor Progress and Adapt ↳ Implement key performance indicators (KPIs) to track advancement toward goals. ↳ Be prepared to pivot strategies based on performance data and external factors. By diligently applying these practices, organizations can enhance their ability to execute strategies effectively, leading to sustained success. Ps. If you like content like this, please follow me 🙏
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The Flexible Job Shop Scheduling Problem (FJSP) represents a critical advancement in industrial optimization, extending the classical Job Shop Scheduling Problem (JSSP) by introducing a dual-decision layer. While JSSP requires determining the sequence of operations on pre-assigned machines, FJSP adds the complexity of 'machine assignment', where each operation can be processed by any machine from a compatible set. This flexibility is essential for modern smart manufacturing, as it allows production systems to adapt to machine breakdowns and varying workloads, directly impacting operational efficiency and resource utilization in high-stakes environments. Historically, FJSP has been tackled using traditional exact methods like Integer Programming and meta-heuristics such as Genetic Algorithms (GA) or Taboo Search. More recently, Deep Reinforcement Learning (DRL) has emerged as a dominant approach, utilizing GNNs and Transformers to learn scheduling policies that can generate solutions in real-time. These neural net based methods treat the scheduling environment as a dynamic graph or sequence, attempting to map complex shop floor states to optimal dispatching rules. Despite their potential, current automated solvers face significant bottlenecks. The primary challenge lies in the 'curse of dimensionality' and sequence length. As the number of jobs and machines increases, the scheduling sequence grows quadratically, causing standard Transformers to suffer from extreme computational overhead due to their O(L^2) complexity. Furthermore, GNN-based methods often struggle to capture long-range dependencies between operations scheduled far apart in time, leading to sub-optimal machine assignments and increased makespan. To address the shortcomings highlighted above, the authors of [1] introduce M-CA (Mamba-CrossAttention), a novel architecture that replaces the standard self-attention mechanism with Selective State Space Modeling (Mamba). Mamba offers linear scaling O(L) with respect to sequence length, allowing the model to process much larger scheduling horizons efficiently. The M-CA framework specifically utilizes a 'Mamba-based Encoder' to capture global temporal dependencies and a 'Cross-Attention Decoder' to focus on the immediate machine-operation compatibility. This hybrid approach is superior because it maintains the high-fidelity global context of the entire factory state while drastically reducing the memory footprint and inference time required by traditional Transformers. Experiments show M-CA consistently outperforms state-of-the-art DRL baselines, Transformer-based models, and traditional heuristics across problem scales, achieving lower makespans and up to 5× faster inference. Mamba’s superior 'forgetting and remembering' mechanism drives scalability and robust performance by filtering out irrelevant scheduling noise to focus on critical constraints. The link to the paper [1] is posted in the comments.
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67% of strategic plans fail due to poor execution. Not poor ideas. Not lack of ambition. The real breakdown? ➟ No alignment. ➟ No ownership. ➟ No clarity. If you're still running strategy off a vision doc and a few KPIs, you're flying blind. Here’s how to build a strategic plan that actually gets executed. 1. Define the Vision & Mission ↳ It sets the true north. ↳ Use systems thinking to map long-term impact. 2. Analyze the Current State ↳ You can’t fix what you can’t see. ↳ Involve cross-functional teams to gain real insight. 3. Set Strategic Objectives ↳ Vague goals stall execution. ↳ Only commit to what you can measure. 4. Develop a Tactical Plan ↳ Strategy dies without action steps. ↳ Kill stalled work early. Protect focus. 5. Implement the Plan ↳ Execution = momentum + visibility. ↳ Make metrics public and track weekly. 6. Review and Adapt ↳ Static plans break in dynamic markets. ↳ Act on fewer metrics, but act deeply. 7. Activate Cross-Functional Alignment ↳ Silos = strategy death. ↳ Give each team one “North Star” metric. 8. Build Strategy Into Culture ↳ Strategy isn’t a deck, it’s daily behavior. ↳ Reinforce alignment every quarter. Because a strategy that isn’t owned, aligned, and lived daily, won’t survive the real world. ♻️ Repost to help more teams escape strategy theater. 🔔 Follow Nadir Ali for insights on Strategy, Leadership & Productivity.
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I used to think ASIL decomposition was the silver bullet for automotive safety. ↳ I assumed it always simplified development ↳ I believed it consistently reduced costs ↳ I thought it was a straightforward process But after 67 projects and countless sleepless nights, I've learned the hard truth: ASIL decomposition can be a double-edged sword. Here's what can go wrong: 1. Independence Illusion: You decompose ASIL D into B(D) + B(D), thinking you've created two independent systems. But a shared power supply becomes your Achilles' heel. 2. Complexity Creep: Suddenly, you're juggling multiple lower ASIL components. The integration nightmare begins. 3. False Economy: That initial cost saving? It evaporates as you realize the hardware metrics still need to meet the original ASIL D targets. 4. Legacy Landmines: Your brilliant decomposition strategy falls apart when faced with that untouchable legacy component. 5. Overconfidence: "We've decomposed, so we're safer!" - a dangerous mindset that can lead to overlooking critical failure modes. I once decomposed an ASIL D steering system, feeling clever about the B(D) + B(D) split. Two weeks before production, we discovered a common cause failure that rendered the entire decomposition useless. Cue panic, sleepless nights, and a very unhappy management team. But here's how I turned it around: 1. Holistic Approach: Now, I consider the entire system architecture before even thinking about decomposition. 2. Rigorous Independence Analysis: I've developed a comprehensive checklist to ensure true independence between decomposed elements. 3. Cost-Benefit Deep Dive: I run detailed simulations to understand the true long-term costs and benefits of decomposition. 4. Legacy-First Mindset: I start by mapping out all legacy components and constraints before planning decomposition strategies. 5. Cultivate Healthy Skepticism: I encourage my team to constantly question and validate our decomposition decisions. The result? Our last project came in under budget, ahead of schedule, and with a more robust safety architecture than ever before. ASIL decomposition isn't a magic wand - it's a powerful tool that demands respect and expertise. Used wisely, it can revolutionize your automotive safety approach. But always remember: with great decomposition comes great responsibility. Have you faced ASIL decomposition challenges? Share your experiences below! #AutomotiveSafety #FunctionalSafety #ASILDecomposition #LessonsLearned
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A critical part of journey management in any large organisation is measuring how your journeys perform. 📊 By setting clear goals, monitoring performance, identifying gaps, and measuring improvement impact, you create a continuous cycle of management and enhancement. Measurement surfaces opportunities and kickstarts improvements. 🚀 Yet many organisations struggle: data sits in silos, teams measure inconsistently, and dashboards report numbers without a coherent story. Product, marketing, sales, service, and digital teams collect valuable insights, but without a common language, they never combine into a unified performance view. The result? Plenty of activity, little clarity on what actually improves customer experience and business performance. Measuring performance along specific journeys—rather than isolated KPIs—provides the right context: the journey itself. 🗺️ This approach transforms your journey framework into an engine for improving both customer experience and business performance holistically, creating a shared structure and language where different KPIs unite. 🧭 Inspired by the Balanced Scorecard, this pragmatic 3x3 Matrix structures performance measurement across two dimensions: 👉 First, it distinguishes 3 performance metric categories: - Customer performance (behavior and sentiment) - Commercial performance (conversion, customer base, revenue) - Operational performance (cost, efficiency, reliability) 👉 Second, it distinct three journey hierachy levels: - Overall customer lifecycle - End-to-end product or service journey - Individual customer tasks These intersecting dimensions ensure each metric sits logically within a complete, coherent view. The visual below shows example metrics for all nine sections, helping you build a balanced measurement framework for journeys. This matrix delivers three immediate benefits: ✨ 1. It aligns siloed KPIs and contextualizes them into a shared journey 2. It enables drill-down and aggregation through connected KPIs across journey levels 3. It surfaces trade-offs and synergies between performance metrics A few quick tips to take into account when drafting or structuring your own journey-driven measurement framework 👇👇👇 🐌 Consider both leading and lagging indicators for a robust measurement approach that balances early warning signs with outcome metrics. 🤲 Don’t collect everything. Start with a North Star KPI for each journey, and add a small set of supporting metrics. Less is more. 💬 Always mix performance metrics with more qualitative feedback and insights that will help you determine why performance is down and how to fix it. Happy measuring! 🎉
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