Skills Development Resources

𝐖𝐡𝐲 𝐝𝐨 𝐬𝐨𝐦𝐞 𝐩𝐞𝐨𝐩𝐥𝐞 𝐠𝐞𝐭 𝐩𝐫𝐨𝐦𝐨𝐭𝐞𝐝 𝐟𝐚𝐬𝐭𝐞𝐫, 𝐡𝐞𝐚𝐫𝐝 𝐦𝐨𝐫𝐞 𝐨𝐟𝐭𝐞𝐧, 𝐚𝐧𝐝 𝐭𝐫𝐮𝐬𝐭𝐞𝐝 𝐦𝐨𝐫𝐞 𝐝𝐞𝐞𝐩𝐥𝐲? Of all the topics people ask me about, executive presence is near the top of the list. The challenge with executive presence is that it’s hard to define. It’s not a checklist you can tick off. It’s more like taste or intuition. Some people develop it early. Others build it over time. More often, it’s a lack of context, coaching, or exposure to what “good” looks like. Here’s what I’ve learned over the years, both from getting it wrong and from watching others get it right. 1. 𝐋𝐚𝐧𝐝 𝐲𝐨𝐮𝐫 𝐦𝐞𝐬𝐬𝐚𝐠𝐞 People early in their careers often feel the need to prove they know the details. But executive presence isn’t about detail. It’s about clarity. If your message would sound the same to a peer, your manager, and your CEO, you’re not tailoring it enough. Meet your audience where they are. 2. 𝐔𝐩𝐥𝐞𝐯𝐞𝐥 𝐭𝐡𝐞 𝐜𝐨𝐧𝐯𝐞𝐫𝐬𝐚𝐭𝐢𝐨𝐧 Executives care about outcomes, strategy, and alignment. One of my teammates once struggled with this. Brilliant at the work, but too deep in the weeds to communicate its impact. With coaching, she learned to reframe her updates, and her influence grew exponentially. 3. 𝐔𝐧𝐝𝐞𝐫𝐬𝐭𝐚𝐧𝐝 𝐭𝐡𝐞 𝐬𝐮𝐛𝐭𝐞𝐱𝐭 Every meeting has an undercurrent: past dynamics, relationships, history. Navigating this well often requires a trusted guide who can explain what’s going on behind the scenes. 4. 𝐏𝐫𝐨𝐯𝐢𝐝𝐞 𝐜𝐨𝐧𝐭𝐞𝐱𝐭 Just because something is your entire world doesn’t mean others know about it. I’ve had conversations where I assumed someone knew what I was talking about, but they didn't. Context is a gift. Give it freely. 5. 𝐂𝐨𝐦𝐞 𝐰𝐢𝐭𝐡 𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬 Early in my career, I brought problems to my manager. Now, I appreciate the people who bring potential paths forward. It’s not about having the perfect solution. It’s about showing you’re engaged in solving the problem. 6. 𝐊𝐧𝐨𝐰 𝐰𝐡𝐚𝐭 𝐭𝐡𝐞𝐲 𝐜𝐚𝐫𝐞 𝐚𝐛𝐨𝐮𝐭 Every leader is solving a different set of problems. Step into their shoes. Show how your work connects to what’s top of mind for them. This is how you build alignment and earn trust. 7. 𝐁𝐮𝐢𝐥𝐝 𝐜𝐨𝐧𝐧𝐞𝐜𝐭𝐢𝐨𝐧 Years ago, a founder cold emailed me. We didn’t know each other, but we were both Duke alums. That one point of connection turned a cold outreach into a real conversation. 8. 𝐃𝐫𝐢𝐯𝐞 𝐭𝐨 𝐜𝐥𝐚𝐫𝐢𝐭𝐲 𝐚𝐧𝐝 𝐝𝐞𝐜𝐢𝐬𝐢𝐨𝐧 Before you walk into a meeting, ask yourself what outcome you’re trying to drive. Wandering conversations erode credibility. Precision matters. So does preparation. 𝐅𝐢𝐧𝐚𝐥 𝐭𝐡𝐨𝐮𝐠𝐡𝐭 Executive presence isn’t about dominating a room or having all the answers. It’s about clarity, connection, and conviction. And like any muscle, it gets stronger with intentional practice.

I got fired twice because I had poor soft skills. Then, I became VP at Amazon, where my job was more than 80% based on soft skills. This was possible because I stopped being an outspoken, judgmental critic of other people and improved my soft skills. Here are 4 areas you can improve: Soft skills are one of the main things I discuss with my coaching clients, as they are often the barrier between being a competent manager and being ready to be a true executive. Technical skills are important, but soft skills are the deciding factor between executive candidates a lot more than technical skills are. Four “soft skill” areas in which we can constantly improve are: 1) Storytelling skills Jeff Bezos said, “You can have the best technology, you can have the best business model, but if the storytelling isn’t amazing, it won’t matter.” The same is true for you as a leader. You can have the best skills or best ideas, but if you can’t communicate through powerful storytelling, no one will pay attention. 2) Writing Writing is the foundation of clear communication and clear thinking. It is the main tool for demonstrating your thinking and influencing others. The way you write will impact your influence, and therefore will impact your opportunities to grow as a leader. 3) Executive Presence Executive presence is your ability to present as someone who should be taken seriously. This includes your ability to speak, to act under pressure, and to relate to your team informally, but it goes far beyond any individual skill. Improving executive presence requires consistently evaluating where we have space to grow in our image as leaders and then addressing it. 4) Public Speaking As a leader, public speaking is inevitable. In order the get the support you need to become an executive, you must inspire confidence in your abilities and ideas through the way you speak to large, important groups of people. No one wants to give more responsibility to someone who looks uncomfortable with the amount they already have. I am writing about these 4 areas because today’s newsletter is centered around how exactly to improve these soft skills. The newsletter comes from member questions in our Level Up Newsletter community, and I answer each of them at length. I'm joined in the newsletter by my good friend, Richard Hua, a world class expert in emotional intelligence (EQ). Rich created a program at Amazon that has taught EQ to more than 500,000 people! The 4 specific questions I answer are: 1. “How do I improve my storytelling skills?” 2. “What resources or tools would you recommend to get better in writing?” 3. “What are the top 3 ways to improve my executive presence?” 4. “I am uncomfortable talking in front of large crowds and unknown people, but as I move up, I need to do this more. How do I get comfortable with this?” See the newsletter here: https://lnkd.in/gg6JXqF4 How have you improved your soft skills?

I've tried 100s of time management techniques.  This is by far my favourite: I used to work 80 hrs/week and call it "productive." When really I was: - Attending pointless meetings - Fighting countless small fires - Being involved in every decision Now I work less than 70% the time and get 4x as much done. The Eisenhower Matrix helped me get there.  It teaches you to categorise tasks by importance and urgency. Here's how it works: 1. Do It Now (Urgent + Important) Examples: - Finalise pitch deck before investor meeting tomorrow. - Fix website crash during peak customer traffic. - Respond to press interview request before deadline. Best Practices: - Attack these tasks first each morning with full focus. - Set a strict deadline so urgency fuels execution. 2. Schedule It (Important + Not Urgent) Examples: - Plan quarterly strategy session with leadership team. - Map long-term hiring plan for next 18 months. - Build a personal brand content system for LinkedIn. Best Practices: - Protect time blocks in advance. Never leave them floating. - Tie them to measurable outcomes, not vague intentions. 3. Delegate It (Urgent + Not Important) Examples: - Handle inbound customer service queries this week. - Organise travel logistics for upcoming conference. - Update CRM with latest sales call notes. Best Practices: - Build playbooks so your team executes without confusion. - Delegate with deadlines to avoid wasting time. 4. Eliminate It (Not Urgent + Not Important) Examples: - Tweak logo colour palette again for fun. - Attend generic networking events with no ICP fit. - Review endless “best productivity tools” articles. Best Practices: - Audit weekly. Cut anything that doesn’t compound long-term. - Replace low-value busywork with rest, thinking, or selling. If you are always reacting to what feels urgent,   You'll never focus on what matters. Attend to the tasks in quadrant 1 efficiently,  Then spend 60-70% of your time in quadrant 2.    That's work that actually builds your business. Which quadrant are you spending too much time in right now?  Drop your thoughts in the comments. My newsletter, Step By Step, breaks down more frameworks like this. It's designed to help you build smarter without burning out. 200k+ builders use it to develop better systems. Join them here:  https://lnkd.in/eUTCQTWb ♻️ Repost this to help other founders manage their time.  And follow Chris Donnelly for more on building and running businesses. 

Land your first job in data with projects showcasing your domain knowledge. Building a strong portfolio is a must-have nowadays! You need to create industry-specific projects to stand out from other candidates. Here are 15 portfolio project ideas across 5 different industries: 1. 𝗛𝗲𝗮𝗹𝘁𝗵𝗰𝗮𝗿𝗲 • 𝗣𝗮𝘁𝗶𝗲𝗻𝘁 𝗥𝗲𝗮𝗱𝗺𝗶𝘀𝘀𝗶𝗼𝗻 𝗣𝗿𝗲𝗱𝗶𝗰𝘁𝗶𝗼𝗻: Predict readmission risks using historical patient data.    • 𝗛𝗲𝗮𝗹𝘁𝗵𝗰𝗮𝗿𝗲 𝗖𝗼𝘀𝘁 𝗔𝗻𝗮𝗹𝘆𝘀𝗶𝘀: Visualize treatment costs across different demographics.    • 𝗗𝗶𝘀𝗲𝗮𝘀𝗲 𝗢𝘂𝘁𝗯𝗿𝗲𝗮𝗸 𝗗𝗲𝘁𝗲𝗰𝘁𝗶𝗼𝗻: Use time series analysis to spot trends in public health data.   2. 𝗥𝗲𝘁𝗮𝗶𝗹 • 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗴𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻: Group customers based on purchasing behavior and demographics.    • 𝗦𝗮𝗹𝗲𝘀 𝗙𝗼𝗿𝗲𝗰𝗮𝘀𝘁𝗶𝗻𝗴: Predict future trends with historical sales data.    • 𝗖𝗵𝘂𝗿𝗻 𝗣𝗿𝗲𝗱𝗶𝗰𝘁𝗶𝗼𝗻: Identify factors that lead to customer attrition.   3. 𝗙𝗶𝗻𝗮𝗻𝗰𝗲 • 𝗖𝗿𝗲𝗱𝗶𝘁 𝗥𝗶𝘀𝗸 𝗠𝗼𝗱𝗲𝗹𝗶𝗻𝗴: Assess loan default risks with financial data and credit scores.    • 𝗦𝘁𝗼𝗰𝗸 𝗠𝗮𝗿𝗸𝗲𝘁 𝗔𝗻𝗮𝗹𝘆𝘀𝗶𝘀: Identify patterns in historical stock prices.    • 𝗙𝗿𝗮𝘂𝗱 𝗗𝗲𝘁𝗲𝗰𝘁𝗶𝗼𝗻: Develop models to detect fraudulent transactions in real time.   4. 𝗘-𝗰𝗼𝗺𝗺𝗲𝗿𝗰𝗲 • 𝗣𝗿𝗼𝗱𝘂𝗰𝘁 𝗥𝗲𝗰𝗼𝗺𝗺𝗲𝗻𝗱𝗮𝘁𝗶𝗼𝗻 𝗦𝘆𝘀𝘁𝗲𝗺: Build an engine to suggest products based on browsing history.    • 𝗔/𝗕 𝗧𝗲𝘀𝘁𝗶𝗻𝗴 𝗔𝗻𝗮𝗹𝘆𝘀𝗶𝘀: Optimize website conversions by comparing test results.    • 𝗦𝗲𝗻𝘁𝗶𝗺𝗲𝗻𝘁 𝗔𝗻𝗮𝗹𝘆𝘀𝗶𝘀: Analyze customer reviews to gauge product perception.   5. 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 • 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗟𝗶𝗳𝗲𝘁𝗶𝗺𝗲 𝗩𝗮𝗹𝘂𝗲 𝗣𝗿𝗲𝗱𝗶𝗰𝘁𝗶𝗼𝗻: Forecast the long-term value of customers.    • 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝗖𝗮𝗺𝗽𝗮𝗶𝗴𝗻 𝗔𝗻𝗮𝗹𝘆𝘀𝗶𝘀: Evaluate which marketing channels yield the best ROI.    • 𝗟𝗲𝗮𝗱 𝗦𝗰𝗼𝗿𝗶𝗻𝗴: Score leads based on conversion likelihood using historical data. Creating domain-specific projects like these will allow you to practice your skills and demonstrate to potential employers that you understand their industry. Which industry are you building projects for? ---------------- ♻️ 𝗦𝗵𝗮𝗿𝗲 if you find this post useful. ➕ 𝗙𝗼𝗹𝗹𝗼𝘄 for more daily insights on how to grow your career in the data field. #dataanalytics #datascience #portfolioproject #domainknowledge #careergrowth

In a year, I make almost 5000+ presentations, with 80% being impromptu. Most executive presentations happen over coffee, in hallways, or during "quick sync" meetings. There's rarely time to prepare or pull slides. So, how can you be ready when there's no time? Here are some tips from someone who's often unprepared but still aces most opportunities: 1/ Clarity of thought leads to concise presentations. Every Ramayana can be told in 3, 30, or 300 lines. Always have your 3-line version ready, no visual aid needed. It helps articulate any initiative anytime. Show depth later with the 300-line version. 2/ Ask yourself: What's the through-line and storyline? The through-line stays constant, but the storyline changes with the audience. For designers, I use a different narrative than for GMs, though the core message remains. 3/ Writing helps articulate thoughts better. It lets you craft your narrative, starting with shitty first drafts and polishing on the go. Don't speak your shitty draft to executives - it's career-limiting. 4/ Weekly, summarize all ongoing project statuses. It helps pinpoint specific progress and makes quarterly summaries a breeze. Abundance aids crispness - it's easier to condense 10,000 hours than to stretch 10. 5/ Whether asked or not, I always have a weekly summary of work and life ready, with key nuggets and action items. 6/ A special tip for leaders: Practice conciseness. I often struggle with this due to abundant information. Learn to zoom out. Executives love "reel-like" updates - 30 seconds, not even 2 minutes. Their attention spans are limited. 7/ Consider video updates for work streams. They engage both auditory and spatial faculties, making your message more memorable. This is where one pagers fail. It is cognitively taxing. What would you add to always be prepared? #workdesign

Innovation is the lifeblood of progress, but it doesn’t happen by chance. It’s cultivated in environments where team members feel safe to share ideas and challenge the status quo. Creating a culture of innovation means nurturing an environment where bold ideas can flourish. It’s about openness, diverse perspectives, and the freedom to experiment. When people feel empowered to speak up, creativity thrives, and true innovation follows. So, how do you create such a culture? 1️⃣ Embed a Growth Mindset: Encourage continuous learning and development across all levels of the organization. Provide resources for professional growth and celebrate learning milestones, fostering an environment where knowledge and skills are constantly evolving. 2️⃣ Facilitate Cross-Functional Collaboration: Break down silos and encourage teams from different departments to work together. Cross-functional projects can bring fresh perspectives and spur innovative solutions that wouldn’t emerge in isolation. 3️⃣ Implement Structured Feedback Mechanisms: Establish regular feedback processes focused on constructive criticism and actionable insights. Ensure psychological safety so team members feel secure, viewing feedback as an opportunity for growth rather than critique. 4️⃣ Encourage Calculated Risks: Promote a culture where calculated risks are welcomed. Empower your team to explore new ideas and approaches without fear of failure. Recognize and reward innovative efforts, even when they don’t result in immediate success. By embedding these principles into your organizational culture, you can pave the way for continuous growth and success. Let’s create spaces where innovation is not just an aspiration but a tangible reality. #Leadership #Innovation #FutureOfWork

Peer pressure doesn’t end when you graduate. It just changes form. 👉 “Everyone’s staying late, so I must too.” 👉 “Everyone’s cutting corners, so why should I bother doing it properly?” 👉 “Everyone’s silent about this issue, so maybe I shouldn’t speak up.” The truth? Integrity is your strongest career currency. Doing what’s right may feel lonely at times, but it builds trust, credibility, and long-term growth that shortcuts never will. Here are some work tips to keep in mind: ✅ Do stand by your values. If something feels wrong, question it. Speak up respectfully. ❌ Don’t follow blindly. Just because it’s the “norm” doesn’t mean it’s the right way. ✅ Do focus on quality. Your reputation is built on how well you deliver, not how fast you follow the crowd. ❌ Don’t compromise ethics for speed. A quick win today could be a career risk tomorrow. ✅ Do choose courage over comfort. Leaders notice people who take accountability, not those who blend into the background. ❌ Don’t stay silent in the face of toxic behavior. Silence protects the wrong people. ✅ Do play the long game. Integrity compounds. People remember who was honest, fair, and reliable when pressure was high. ❌ Don’t trade trust for temporary approval. It’s not worth it. 💡 Remember: success isn’t just about what you achieve, but also how you achieve it.

Time stops being your own the moment you become CEO. I remember taking over London radio station Kiss FM years ago. (The youthful demeanour in that photo didn’t last long 👶🏻 😂) In my first week as a CEO, my calendar filled up faster than a Glastonbury headline slot. Everyone wanted a catch-up or “just a quick word”. I spent so much time reacting to other people’s priorities that my real job - leading the company - got buried beneath the noise and it took me weeks to regain control of my own agenda. Here are four strategies that I still use today when I feel the outside world leaning in too far: 1. Turn your calendar into a fortress Block out “deep work” time every week for strategic thinking and high-impact work. Treat these blocks like your most important meetings. 2. Shrink your default meeting times Most meetings expand to fit the time they’re given. Set the calendar default to 30 minutes instead of an hour. You’ll be amazed at how much more productive they become. 3. Make stakeholders work for access Create clear communication rules with board members and investors. Regular updates are fine, but limit how often you’re available for drop-ins or last-minute calls. 4. Say no - without apology As CEO, your most powerful tool is focus. Politely but firmly decline anything that doesn’t align with your top priorities. Saying no isn’t selfish; it’s leadership. Master these, and you’ll feel a little less like the company’s busiest person - and a lot more like its most effective one.

You're in the middle of an important task when, suddenly, anxiety strikes. These intrusive thoughts aren't just annoying—they're the gateway to distraction. But what you need to know is that you don't have to be held hostage by your own mind. In my research for my book, Indistractable, I found a great mindfulness technique called "Leaves on a Stream." It helps with managing the internal triggers that so often derail our focus. This is how you do it:  Imagine you're seated beside a gently flowing stream. Place each thought in your mind on a leaf. Let each leaf float down the stream, swirling away. Watch your thoughts drift by without judgment. Here's why it works:  Most of us try to fight off unwanted thoughts, which paradoxically makes them stronger. Instead, this technique teaches us to acknowledge our thoughts without getting entangled in them. Next time you feel pulled toward distraction, try visualizing your thoughts as leaves on a stream, drifting away. You might be surprised at how much easier it becomes to stay on task. For more focus tips like this, subscribe to my free weekly newsletter (link in bio).

We’ve coached thousands of speakers on building confidence. Most of them weren’t missing natural-born ability or charisma. But they were missing a clear understanding of their unique perspective. Confidence isn’t about knowing you’ll perform perfectly in a presentation. It’s about knowing you have something valuable to offer before you ever say a word. So my experts started asking our clients 4 simple questions: 1. How do you see this situation differently? Different from your peers. Your managers. Your customers. You don’t have to be loud, but you do have to know what angle is uniquely yours. 2. What experience do you have that no one else has? No one else grew up exactly like you, worked the jobs you did, or made the mistakes you’ve made. Your path matters. 3. What’s your expertise? Yes, you have some. If you’ve been invited to a meeting to share or someone asked you to speak on a stage, it wasn’t random. There’s a reason. Find it. Name it. Own it. 4. What part of your personality shows up when you’re at your best? Are you warm? Funny? Analytical? Direct? Good. Bring that. Don’t leave your personality at the door. It’s part of your power. Most people have enough confidence buried somewhere deep inside them. Crystallizing your perspective is what helps bring it out. #PresentationSkills #ExecutivePresence #ImposterSyndrome #PublicSpeaking