Many negotiators ignore the tension in the room. They press forward, hoping it resolves itself. But I’ve never seen that work. Not in boardrooms, not in contract negotiations, not in leadership conversations or personal decisions. Unspoken tension doesn’t fade. It festers. And it quietly derails progress, in change initiatives, stakeholder alignment, team dynamics, and even at the dinner table. Over the years, I started tracking what worked. What got things moving again instead of flatlining. I noticed that every time progress stalled, tension was in the room… but no one named it. Now, I always call it early. → “It feels like something’s stuck.” → “I’m sensing some hesitation , is that fair?” → “We’ve gone quiet. Are we holding something back?” I say what others won’t. Not to provoke, but to release the pressure. And when I do: → People breathe. → The walls drop. → The real issues show up. → And progress starts again. That’s not soft skill. It’s strategy. If we're not trained to work with emotion under pressure, we’ll keep trying to negotiate facts. while the real conflict stays buried. Tension doesn’t go away by itself. We have to lead it out.
Handling Stalemates In Negotiations
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Teams often implement solutions that do not fix the problem they were trying to address. That's because the issue wasn’t framed correctly in the first place. This is especially true in complex or unfamiliar situations, where quick conclusions feel comforting but are often wrong. When I work with teams on decision-making, I turn to a framework developed by Julia Binder and Michael Watkins. Their E5 approach helps leaders define the right problem before trying to solve it. Phase 1: EXPAND Suspend early judgments and deliberately broaden how the challenge is understood. By exploring multiple interpretations of the issue, teams uncover hidden assumptions, surface blind spots, and create the conditions for more original thinking before jumping to answers. Phase 2: EXAMINE Shift from scope to depth. Teams analyze the problem rigorously, moving beyond visible symptoms to identify behavioral patterns, structural drivers, and underlying beliefs that reveal what is truly at play. Phase 3: EMPATHIZE Center on the perspectives of those most affected by the issue. Through (real) listening and reflection, teams gain insight into stakeholders’ motivations, emotions, concerns, and behaviors, often uncovering needs that data alone cannot reveal. Phase 4: ELEVATE Step back to see how it fits within the broader organization. Viewing the challenge through lenses such as structure, people, power, and culture exposes interdependencies and systemic tensions that shape outcomes. Phase 5: ENVISION Articulate a clear future state and map a path to reach it. Working backward from a shared definition of success, teams prioritize initiatives, sequence efforts, and align resources to move from understanding to execution. I've found that when leaders take the time to frame problems well, they increase the likelihood that those solutions will actually matter. #decisionMaking #leadership #perspective #learning #problems Source: The model is described in more details in this Harvard Business Review article: https://lnkd.in/gAeBb5uT
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Years ago, I watched a deal stall that looked like it should have closed. The buyer was serious, engaged, and had a real problem we could solve. Progress slowed not because of price or competition but because they didn’t have the language to explain the decision internally. That taught me something simple: momentum isn’t just about the buyer saying yes. It’s about whether they can carry the story forward to everyone else who needs to sign off. Now, before I count a deal as “moving,” I ask three questions to equip the buyer: → Can they explain the problem in one sentence without oversimplifying it? → Can they defend the decision to someone who wasn’t part of the process? → Can they articulate the risk of doing nothing clearly and confidently? If the answer is no, the deal is fragile. That’s where I step in. I help the buyer build that story, provide context, evidence, and talking points. Suddenly, momentum isn’t just enthusiasm in a meeting, it can survive outside the room. Most stalled growth isn’t about persuasion. It’s about helping the person in the room carry the story when you’re not there. Have you ever noticed how many deals stall not because the solution isn’t good, but because the person in the room can’t defend it internally?
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Ever leave a meeting wondering what just happened? No clarity. No decision. Just noise and frustration? In corporate meetings, decisions often take longer than they should. The impact? ❌ Extended timelines. ❌ Team friction. ❌ Missed opportunities. Edward de Bono figured out one solution: Six Thinking Hats. Most people argue from one viewpoint only. This model unlocks six at once. Here's how this framework transforms decision-making: 1️⃣ Red Hat - The Counselor: Channel your emotions and gut feelings without justification. "What's my instinct telling me about this?" 2️⃣ Black Hat - The Detective: Spot potential problems and risks with careful analysis. "What needs careful consideration?" 3️⃣Yellow Hat - The Entrepreneur: Find opportunities and value in every situation. "What makes this idea valuable?" 4️⃣White Hat - The Scientist: Focus purely on facts, figures, and objective information. "What does the data tell us?" 5️⃣ Green Hat - The Artist: Generate fresh ideas and alternative approaches. "What if we tried something different?" 6️⃣ Blue Hat - The Conductor: Organize the thinking process and keep focus. "How should we approach this?" The breakthrough idea? Everyone wears the same hat at the same time. Put it to work (here is an example): ✅ Start with Blue Hat (set the agenda) ✅ Use White Hat (gather facts first) ✅ Try Green Hat (explore creative options) ✅ Apply Yellow Hat (find the positives) ✅ Use Black Hat (identify risks) ✅ Check Red Hat (how does everyone feel?) ✅ End with Blue Hat (decide next steps) No more talking past each other. Better decisions. Faster results. ❓ Which hat do you wear most often, and which one do you think you need more of? Share with others. 👉 Do you find this post useful? Share it with your network. 👉 Follow Maria Luisa Engels for visuals that teach and teamwork insights. 👉Join the newsletter and get the free sketchnote starter guide https://lnkd.in/ebxKuWFt
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Most meetings die in indecision. Here’s one simple framework to fix that. The 1-3-1 method. It’s a simple decision-making framework to cut confusion and move forward fast. Perfect for managers who need to: → Tackle tough issues → Evaluate changes → Review options Why it works: It makes your thinking transparent, so your team understands exactly how you reached a recommendation. How it works: 1️⃣ One problem, clearly defined → What is the problem? → Why are we solving it? → What outcome are we aiming for? 2️⃣ Three possible solutions → Present 3 options. → Show you’ve considered different angles, not just one idea. 3️⃣ One recommendation → Explain why you chose this option. → Clarify your decision criteria. → Build trust by making your reasoning visible. Confident leaders don’t guess in meetings. They guide. The 1-3-1 method makes it simple. PS, Have you ever tried this method?
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Negotiating over who’s right or who’s powerful boosts egos. Interests are what close the deal. The real fight: Interests vs. Rights vs. Power Why 90% of disputes spiral into chaos, and how to stop them. You don’t lose negotiations because you’re not smart. You lose them because you escalate the wrong fight. Most people argue about who’s 𝘳𝘪𝘨𝘩𝘵 or who’s 𝘪𝘯 𝘤𝘩𝘢𝘳𝘨𝘦. The real question is: 𝘞𝘩𝘺 𝘥𝘰𝘦𝘴 𝘵𝘩𝘪𝘴 𝘮𝘢𝘵𝘵𝘦𝘳 𝘵𝘰 𝘵𝘩𝘦𝘮? Let's learn how to prevent negotiations from escalating into legal battles or power struggles. And how to bring them back when they do. Every negotiation fits one of three frames: • Interests: What people really want • Rights: Who’s “supposed to” get what • Power: Who can force the outcome Get the frame wrong and you’ll waste time, lose trust, and still walk away empty-handed. Get it right, and even deadlocks can become smart deals. The downfall of rights and power: • Rights fights (e.g., “It’s not fair!”) feel justified but usually end in court or conflict • Power plays (“Do it or I’ll walk!”) may win the moment, but damage relationships long-term Both feel good. Both are strategically dumb. The smart play: reframe to Interests Interests are where resolution lives. Ask: “Why do you want that?” or “What’s the problem you’re trying to solve?” The sooner you uncover interests, the faster and cheaper the resolution. Wait too long and you’re in lawyer-land. Already locked in a rights or power fight? Here’s your way out: ✅ Make the first move: Acknowledge without validating "𝘐 𝘴𝘦𝘦 𝘵𝘩𝘪𝘴 𝘮𝘦𝘢𝘯𝘴 𝘢 𝘭𝘰𝘵 𝘵𝘰 𝘺𝘰𝘶. 𝘊𝘢𝘯 𝘸𝘦 𝘦𝘹𝘱𝘭𝘰𝘳𝘦 𝘸𝘩𝘢𝘵 𝘮𝘢𝘵𝘵𝘦𝘳𝘴 𝘮𝘰𝘴𝘵 𝘵𝘰 𝘣𝘰𝘵𝘩 𝘰𝘧 𝘶𝘴?" ✅ Name the cost: Show the price of escalation "𝘞𝘦 𝘤𝘢𝘯 𝘬𝘦𝘦𝘱 𝘧𝘪𝘨𝘩𝘵𝘪𝘯𝘨, 𝘣𝘶𝘵 𝘪𝘵’𝘭𝘭 𝘤𝘰𝘴𝘵 𝘶𝘴 𝘵𝘪𝘮𝘦, 𝘵𝘳𝘶𝘴𝘵, 𝘢𝘯𝘥 𝘮𝘰𝘯𝘦𝘺. 𝘞𝘢𝘯𝘵 𝘵𝘰 𝘵𝘳𝘺 𝘢 𝘣𝘦𝘵𝘵𝘦𝘳 𝘸𝘢𝘺?" ✅ Re-anchor to interests: Reset the frame "𝘐𝘯𝘴𝘵𝘦𝘢𝘥 𝘰𝘧 𝘥𝘦𝘣𝘢𝘵𝘪𝘯𝘨 𝘸𝘩𝘰’𝘴 𝘳𝘪𝘨𝘩𝘵, 𝘤𝘢𝘯 𝘸𝘦 𝘵𝘢𝘭𝘬 𝘢𝘣𝘰𝘶𝘵 𝘸𝘩𝘢𝘵 𝘸𝘦 𝘦𝘢𝘤𝘩 𝘯𝘦𝘦𝘥?" Even if you win on rights or power, you lose: Goodwill. Flexibility. Future deals. Smart negotiators shift to Interests early and often. Want better deals, faster agreements, and fewer enemies? Fight less over who’s right. Focus more on what matters. That’s not just a tactic. It’s your edge. Try this: Think of a stuck negotiation this week. Are you fighting over rights or power when you should be talking about interests? Reframe. Test it. Watch it shift.
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Deals don’t go cold overnight. They fade in five slow steps. Misalignment. New priorities. Lost urgency. Wrong medium. No clear next step. I learned this the hard way. And this 5-point system is how I stopped losing “promising” deals to silence: (without sounding desperate or pushy) 1. Reset with a neutral recap Prospects shut down when you pressure them. They open up when you give them clarity. A clean, factual “Here’s what we agreed on vs what changed” resets the deal logically. Not emotionally. 2. Re-anchor urgency through Cost of Delay Prospects forget pain faster than you think. Internal priorities move. Teams get busy. Anchoring urgency back to loss wakes the deal up again. Not fear tactics - just simple math: “Every month you wait, here’s what you lose.” 3. Introduce a new variable If nothing changes inside the prospect’s head, the deal won’t move. A new insight. A new constraint. A new trigger. One fresh variable flips the mental math. Momentum returns. 4. Change the medium Email is where deals go to die. A short Loom video. A WhatsApp voice note. A LinkedIn message. A 10-minute recap call. Change the channel. Change the energy. Change the outcome. 5. End with a binary forward choice Never end with: “Let me know what works.” It kills momentum. Give a controlled fork in the road. “Q1 or Q2?” “Basic or advanced?” “After demo or after finance loop?” Two options beat ten every time. Stalled deals aren’t a signal to give up. They’re a signal to change the rhythm. This framework has revived deals I thought were gone forever. If your pipeline feels quiet, try this for the next 7 days. Your follow-ups will stop sounding like follow-ups. And deals will start moving again.
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One of the biggest #dealkillers in #MandA isn’t #valuation. It’s #ego. I’ve seen negotiations stall - or quietly unravel - not because the numbers didn’t work, but because someone needed to win the room. A #founder protecting their legacy. A #buyer asserting control early. An #advisor posturing instead of progressing the discussion. Ego rarely shows up loudly. More often, it slips in through small behaviours: ▪️an inability to concede on secondary points ▪️meetings that turn into subtle power plays ▪️decisions made to save face rather than move the deal forward And here’s the paradox: the stronger the ego in the room, the weaker the negotiation position usually becomes. In M&A, you’re not just negotiating price or structure. You’re negotiating #status, #identity, and perceived #power — often under time pressure and emotional load. Ignore those dynamics, and even the most attractive deal can lose momentum. The strongest negotiators I’ve worked with don’t try to dominate the process. They manage ego, theirs and everyone else’s. They know when to hold firm, when to create space, and when stepping back is the fastest way forward. In high-stakes negotiations, progress rarely comes from pushing harder. It comes from restoring enough #psychological #safety for rational decision-making to take over again. What’s the most subtle ego move you’ve seen derail a deal?
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Smart people freeze when the stakes spike. Not from indecision, from unclear authority. Decision paralysis isn’t a skills gap. It’s a leadership one. When event crews freeze, it's rarely about the choice. It's about who gets to choose. You’ve probably seen it yourself. The radio crackles. A situation unfolds. Smart people freeze. No one makes the call. 📌 Here’s the reality: Even experienced teams can stall if there’s no clear decision-making framework in place. That moment, when the pressure peaks and clarity disappears, is where events are made or broken. For years, I relied on two simple questions to guide me: 🙋♂️What happens if we do nothing? 🙋♂️How confident am I that this is the right call? It worked, but only if I was there to use it. And that’s the problem. Decision making in live events is wildly inconsistent. It changes between venues, crews, shifts, and even hours. You know what that inconsistency does? It erodes trust. Not just internally, but with your clients, artists, safety teams, and vendors. 🗣️ They’re not just asking what you’ll do. 🤷♂️ They’re wondering if you even can. So I built the Event Decision Making Matrix. It's a simple 5x5 grid that helps your team make calls in real-time: 1. Assess Impact (1-5 scale) 2. Rate Confidence (1-5 scale) 3. Plot Your Position 4. Follow Clear Actions 5. Document & Learn No jargon. No guesswork. Just clarity when the stakes are highest. Because trust isn't built on what you might do. It's built on what your team knows they can do. And in live events, that certainty is everything. 🔔 Follow Iain Morrison for more tools that build trust under pressure ♻ Repost if you’ve ever been in that moment where no one made the call 📬 Want a high-resolution PDF? Subscribe here: https://lnkd.in/gvvuUuX6
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Ever been in a meeting that feels like a hamster wheel of indecision? The same points circling endlessly, everyone is tired but no conclusion in sight? Decision paralysis costs organizations dearly—not just in wasted meeting time, but in missed opportunities and team burnout. After studying teams for years, I've noticed that most decision stalls happen for predictable reasons: • Unclear decision-making process (Who actually decides? By when?) • Hidden disagreements that never surface • Fear of making the wrong choice • Insufficient information • No one feeling authorized to move forward The solution isn't mysterious, but it requires intention. Here's what you can do: First, name the moment. Simply stating, "I notice we're having trouble making a decision here" can shift the energy. This small act of leadership acknowledges the struggle and creates space to address it. Second, clarify the decision type using these levels: • Who has final authority? (One person decides after input) • Is this a group decision requiring consensus? • Does it require unanimous agreement? • Is it actually a collection of smaller decisions we're bundling together? Third, establish decision criteria before evaluating options. Ask: "What makes a good solution in this case?" This prevents the common trap of judging ideas against unstated or contradictory standards. Fourth, set a timeline. Complex decisions deserve adequate consideration, but every decision needs a deadline. One team I worked with was stuck for weeks on a resource allocation issue. We discovered half the team thought their leader wanted full consensus while she assumed they understood she'd make the final call after hearing everyone's input. This simple misunderstanding had cost them weeks of productivity. After implementing these steps, they established a clear practice: Every decision discussion began with explicitly stating what kind of decision it was, who would make it, and by when. Within a month, their decision-making improved dramatically. More importantly, team members reported feeling both more heard and less burdened by decision fatigue. Remember: The goal isn't making perfect decisions but making timely, informed ones that everyone understands how to implement. What's your go-to approach when team decisions get stuck? Share your decision-making wisdom. P.S. If you’re a leader, I recommend checking out my free challenge: The Resilient Leader: 28 Days to Thrive in Uncertainty https://lnkd.in/gxBnKQ8n
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