Peeklogic Digest – June 2025

June has been a busy month at Peeklogic, filled with learning, product updates, valuable content, and preparations for what’s coming next. In this edition of our digest, we highlight the top updates across our webinars, product showcases, and blog articles.

Upcoming Free Webinar – Salesforce Service Cloud + ChatGPT

We're excited to invite you to a free webinar taking place on August 7th at 12 PM CST: Salesforce Service Cloud + ChatGPT: Supercharge Chatbots with AI. We’ll be demonstrating two high-impact use cases. The first is Identity Verification in Financial Services, which shows how AI can help automate compliance and verification workflows. The second is Intelligent Proof-of-Payment Recognition, which brings together omni-channel support and Einstein Chatbot for a seamless customer experience. Don’t miss your chance to join – register here.

Webinar Replay – Salesforce, Jira, and ChatGPT Integration

In June, we hosted a webinar showcasing powerful integrations between Salesforce, Jira, and ChatGPT. We covered two compelling use cases. First, how to automatically create Jira Issues from Salesforce Cases, enhanced with smart formatting by ChatGPT. Second, how to display ChatGPT-generated Jira status summaries directly in Salesforce, saving time and improving visibility. The feedback we received was fantastic, and we’re happy to share the recording on our LinkedIn page for those who couldn’t attend live.

Case Study – Salesforce and AI for Patient Management

This month, we shared a new client case study focused on streamlining patient management using Salesforce and AI automation. The case outlines how we supported a healthcare organization in automating key workflows while improving visibility into patient records and follow-ups. You can read the full story here: Streamlining Patient Management with Salesforce and AI Automation.

AI Orchestrator – New Video Use Cases

To help our community better understand the capabilities of the Peeklogic AI Orchestrator, we published several practical video examples. These include automated contract follow-ups with AI-generated emails (watch here), an attorney dashboard enhanced by AI (watch here), and summarizing contracts and invoices using ChatGPT (watch here). Each use case highlights how AI can simplify daily tasks and improve productivity. 

Blog – 5 Project Management Trends for 2025

We recently published a blog article looking ahead to the key project management trends to watch in 2025. These include AI-powered project tools, hybrid work collaboration, sustainability metrics in project delivery, and more. The article breaks down how these trends are already taking shape and how project managers can start preparing today. Read the full blog here: 5 Project Management Trends to Watch Out for in 2025.

Salesforce–NetSuite Integration Blogs and Tutorial Playlist

We’ve also been expanding our content on Salesforce–NetSuite integrations. Two new blog posts cover modern use cases: Multi-Cloud Revenue Orchestration and Hyperautomation Workflows. Both articles highlight how to achieve smoother operations in distributed enterprise environments. In addition, we’ve released a full YouTube tutorial playlist to help you easily set up our NetSuite Connector: Watch the playlist here.

ServiceNow Connector – New Blogs

This month, we’ve shared a series of blog posts related to Salesforce and ServiceNow integrations using the Peeklogic Connector. Learn how to bring IT and business together with Milestones PM and ServiceNow, explore DevOps enablement with Copado and ServiceNow, compare solutions in Peeklogic Connector vs Zapier, and see how to unify support and IT workflows with Salesforce Service Cloud and ServiceNow. These articles are aimed at teams looking to optimize cross-platform workflows.

Azure DevOps Integration – Strategy Comparison Blog

Finally, we took a deeper look at how to approach Azure DevOps integration with Salesforce. In our new blog, we compare the Peeklogic Connector and MuleSoft approaches, focusing on cost-effectiveness, implementation complexity, and real-time flexibility. This guide is especially helpful for technical architects and IT leaders evaluating options. You can find it here: MuleSoft vs Peeklogic Connector for Azure DevOps.

Peeklogic Team News

Our team continues to focus on growth – both professionally and personally. In June, several team members earned new Salesforce certifications, reflecting our ongoing commitment to deepening expertise. And as always, we balance hard work with moments of fun. This month, we celebrated summer with a friendly and relaxed team picnic across our offices. It’s part of what makes working at Peeklogic both productive and enjoyable.