This week in process excellence
PEX Network’s industry reports offer distinctive, thought-leadership-driven insights into the most significant, timely, and forward-looking topics shaping process excellence.
Throughout the year, PEX Network released a suite of reports designed to showcase a wide range of perspectives, data, and real-world case studies. Each report is available to download for free on our website.
As we approach 2026, we’ve gathered the top five PEX Network reports, ranked by total downloads at the time of writing.
We hope you enjoy this report-focused look back, and we look forward to sharing even more cutting-edge industry insights in the year ahead!
1. PEX Report 2025/26: Global state of business transformation
In number one spot is the PEX Report 2025/26: Global state of business transformation, PEX Network’s flagship research study. Based on a global survey of more than 200 professionals, the PEX Report 2025/26 paints a comprehensive picture of the modern business transformation landscape, highlighting key trends, opportunities, challenges, and future trajectories shaping the landscape.
Enriched with contributions from almost 20 business and thought leaders such as:
🔹 Tony Saldanha – Co-founder, Inixia Inc.; Instructor of Certified Master of Dynamic Process Transformation
🔹 Ricardo Henriques – Transformation leader; Business automation professor, Católica Lisbon School of Business and Economics
🔹 Ekaterina (Katie) Curry – Managing Director, Head of Operations, Multifamily LeaseTrack MSI
🔹 Josèphe Blondaut – VP Product Marketing, SAP Signavio
🔹 Jeff Winter – Digital Transformation Thought Leader; Top LinkedIn Voice
🔹 Julie Ann Whitten – VP of Change Management and Communications, Upstate Niagara Cooperative, Inc.
🔹 Laura Karpf – Senior Manager, Change Management, Sodexo
🔹 Ryan Bazler – Senior Director, Product Marketing, Nintex
🔹 Nikhil Pal – Operational Excellence (OPEX) and Digital Transformation Expert
🔹 Diego Borquez – Regional Business Process Manager, LATAM, Pacific International Lines (PTE) Ltd
🔹 Andreas Welsch – Artificial Intelligence (AI) Thought Leader and Author
🔹 Doug Shannon 🪢 – AI and Intelligent Automation Thought Leader
🔹 Sana Zia Hassan – Senior Manager – AI, EY
🔹 Debashis Sarkar – Managing Partner, Proliferator Advisory & Consulting
🔹 Lee Bogner – Global Chief Generative AI and AI Strategic Enterprise Architect, Mars
🔹 Rahul Zende – Principal Data Scientist – Enterprise AI Strategy, Navy Federal Credit Union
Highlights include:
🔹 More than half of organizations are deploying enterprise-wide business transformation strategies.
🔹 Over half of respondents view business transformation as a mission-critical strategy to help drive growth, manage turnaround and deliver strategic objectives.
🔹 Business process management (BPM) is the most common technology organizations use to support business transformation.
🔹 Almost half of businesses plan to increase artificial intelligence (AI) investment in the next 12 months.
🔹 Less than half of businesses currently have an AI governance policy.
2. Task mining – unlocking new possibilities in process optimization
In second place is Task mining – unlocking new possibilities in process optimization. This report examines the exciting, emerging concept of task mining and why it offers vast potential to unlock new business process optimization possibilities.
With insight from leaders such as:
🔹 Tuhin Chakraborty, Co-founder and CEO at Mimica
🔹 Anna Fel, Business Transformation Expert and PEX Network Advisory Board Member
Recommended by LinkedIn
🔹 Pranjal Singh, Principal Industry Analyst, QKS Group
Who explores how, by recording and analyzing user actions, task mining reveals detailed steps, identifies inefficiencies, and pinpoints opportunities for automation.
Highlights include:
🔹 How task mining creates novel process improvement opportunities.
🔹 The key trends shaping task mining in 2025.
🔹 Task mining in action – Merck case study.
🔹 The biggest success factors and challenges of task mining.
3. BPM’s transformation in the era of AI & digital disruption
Taking third spot is BPM’s transformation in the era of AI & digital disruption, an intriguing examination of the evolution of BPM and the role it plays in the age of increasingly autonomous technology.
The report outlines how, for years, BPM has been the engine room of process excellence, considered both an organizational practice and a set of best practices that improve the way businesses operate.
However, a new age of autonomy and digital disruption is upon us. Emerging technologies, such as generative AI and agentic AI, are redefining business operations and process management. This introduces several important factors into the BPM sphere. The report features high-level insights from leaders including:
🔹 J-M Erlendson, Chief evangelist at ARIS
🔹Eric Roovers, VP, head of solutions architecture and customer success at ARIS
🔹Vikas Seth, Chief product officer (CPO) at ARIS
🔹Diego Borquez, Regional business process manager for Latin America at Pacific International Lines (PTE) Ltd and PEX Network Advisory Board
Highlights include:
🔹 How business process management (BPM) is evolving.
🔹 Key trends shaping the BPM landscape.
🔹 How BPM enhances AI and digital adoption.
🔹 The future of BPM.
4. How enterprise architecture (EA) optimizes AI governance
Next is How enterprise architecture (EA) optimizes AI governance. This report explores why EA is uniquely positioned to support AI strategy and ensure consistent governance. With insight from leaders at SAP , Navy Federal Credit Union, and QKS Group it illustrates how EA can ensure the methodical adoption of AI in alignment with the organization’s overall goals and existing technology ecosystem, helping companies avoid unmanaged AI sprawl while prioritizing responsible, value-driven AI use.
Highlights include:
🔹 The role of enterprise architecture in governing emerging AI.
🔹 The key trends shaping EA in 2025.
🔹 EA in action – pharmaceutical company case study.
🔹 The key success factors and challenges of EA.
5. Data governance in the age of generative AI & agentic AI
In fifth position is Data governance in the age of generative AI & agentic AI, a detailed exploration of the importance of data governance in an era of emerging AI technology. The report examines why, as businesses accelerate AI adoption, strong data governance becomes non-negotiable. It also outlines why importance of data governance will only intensify with the shift from generative AI to agentic AI.
With contribution from leaders at EdgeVerve , Marks and Spencer , Navy Federal Credit Union , AI in Cardiology Working Group, and Global Council for Responsible AI , this report is a must-read guide for anyone looking to drive success from AI adoption.
Highlights include:
🔹 How data governance drives AI success.
🔹 Key data governance frameworks, KPIs and metrics.
🔹 The biggest success factors and challenges of data governance for AI.
🔹 The future of data governance in the realm of agentic AI.
