Tools for working in the Connected Age
I’ve completed 2 of 3 days of a leadership bootcamp run by Satori Lab. This has been a superb course, which has introduced me to, and refreshed my understanding of a great mix of tools and ideas. I’m cataloguing the tools below for future reference, and will blog on my application of them in future posts.
- Connected age vs industrial age ways of doing things
- Ego-system vs Ecosystem
- Agile – scrum flavour:Product owner, Team, Delivery Manager
- Rapid prototyping – Reduce the length of time in feedback loops
- Problem statements
- User Stories – As a <service user> I need <feature> …. So that I can <reason>. (E.g. As a user, I need to upload photos so that I can share photos with others.) Focus on unmet needs and external customers.
- Epics are the daddy of User Stories e.g. As a person with disabilities, I need to be able to live independently.
- The Learning Organisation
- Gov.uk service-manual / GDS design principles
- Growth mindset
- Internal locus of control
- Psychological safety
- Google rework
- What is the irreducible core?
- 5 whys
- Replace Assumptions With Evidence
- Replace Fear Of The Unknown With Curiosity
- Working In Public / Working Out Loud
- Datavores
- Avoid the Us And Them mentality. Say We, not They.
- 100 questions.
- Focus on the whole person, not just the narrow skill set defined in their job description / person spec.
- Organisational values – if there’s a big disconnect between what’s on the wall and reality, staff will disengage.
- Personal values – unique to each of us. Useful to know what colleagues’ values are.
- 4mat / Kolb / adapted. Why, What, How, What if.
- The Connected Company, Dave Gray. The more idiot proof the system, the more people will act like idiots.
- Innovation drill (MIT)