Project Assurance function
Establishing a project assurance function is essential for fostering meaningful discussions and driving informed decisions within project-centric organizations. This function should remain lean and focused, as its implementation represents a transformative journey that challenges the status quo and may raise concerns about authority among project directors. Striking the right balance is critical—providing effective project support while maintaining independence as an expert reviewer capable of identifying issues and presenting them clearly to executive management.
The project assurance function serves two primary, complementary objectives, which may initially appear conflicting to some stakeholders:
1. Project Support: Offering targeted assistance to project teams on critical topics that can significantly impact outcomes.
2. Independent Review: Delivering an unbiased second opinion on project health and future outlook to executive management, which may differ from the perspective of project directors.
For organizations managing extensive project portfolios, a third objective emerges: identifying systemic issues that require portfolio-wide resolution.
These objectives are interconnected. Building trust with project teams through constructive support and fostering transparency during reviews allows for deeper insight into project realities. This enables the identification of key concerns for executive management, facilitating well-informed discussions. By addressing differing viewpoints and presenting refined analyses, the project assurance function enhances decision-making quality across the organization. Ultimately, its activities should create productive tension that drives optimal decisions for organizational success.
The emphasis placed on these objectives may vary depending on the organization. Some may prioritize project support, while others focus more on independent review. However, both objectives must be pursued simultaneously to ensure the effectiveness of the project assurance function.
In summary, a well-implemented project assurance function acts as a catalyst for improvement, bridging gaps between project teams and executive management while promoting transparency, trust, and impactful decision-making.