Network Engineer(s) Needed!

Apply at this link if interested: https://batesville.taleo.net/careersection/jobdetail.ftl?job=1700000131&lang=en

Job Description:

Leads and supports service delivery related to the following specialized areas: Network, including LAN, WAN, Internet, Wireless with secondary support for VoIP telephony and video conferencing systems. This individual is the subject matter expert and possesses an in-depth technical understanding of technologies used in the Hillenbrand IT global network.

Essential Duties and Responsibilities include the following:

• Work with telecommunications carriers to resolve complex issues (MPLS, SIP, Internet)
• Maintain software versions and upgrades for equipment
• Coordinates support tasks between different IT groups & disciplines
• Top level of ticket support. Work to resolution and maintain a short MTTIR (Mean Time To Incident Resolution)
• Performs day-to-day routine tasks independently
• Researches and maintains current in assigned technical area
• Troubleshoots and resolves expert level problems independently
• Assists with information security and processes
• Assists with user and group access management
• Technical lead on medium to large level projects 3-12 months in length
• Participates in projects of various complexity and length
• Provides after hours on-call level 2 support and level 3 support
• Monitors the system and reviews and analyzes system logs
• Manages vendor relationships and responsibilities in partnership with EIS VMO
• Mentors others and assists management with low-level peer review
• Implements process documentation in assigned technical area
• Delegates work where appropriate
• Works with the business, IT teams, and EIS to architect routine technical solutions
• Other duties may be assigned

Education

Bachelor’s degree (B.S./B.A.) or equivalent from a college or university in computer science or related degree; and a minimum of 5 years related experience and/or training; or equivalent combination of education and experience with an emphasis in information technology.

Skills/Experience

• Deep vendor-specific experience engineering and supporting the following:
• F5 Big-IP and Viprion LTM and ASM
• Juniper EX-series switches, MX-series routers and SRX firewalls
• Cisco ISR routers on MPLS networks and Internet VPN
• Aruba Wireless LAN
• Blue Coat Proxy SG and cloud proxy solutions
• Advanced knowledge and experience with all of the following protocols and technologies:
• OSI Data Model, TCP/IP Networking, DHCP, DNS, SNMP
• Analyzing and mentoring others to solve network problems independently
• Layer 3 Routing experience (OSPF, iBGP, eBGP, HSRP, VRRP, MPLS)
• Layer 2 Switching experience (ethernet, spanning tree, VLANs, trunking)
• Experience with other protocols/services (VRF, GRE, WCCP/FBF, CDP/LLDP/LLDP-Med)
• Layer 1 Network experience with media types including fiber optics (Single Mode, Multi-mode, CAT5/6, T1's, CSU/DSUs, etc.)
• Engineering and implementing Network security and security practices
• Performing WAN/LAN Configuration management and administration
• Enterprise firewall administration (Cisco ASA, Juniper SRX, etc.)
• Intermediate experience with the following technologies:
• VoIP Administration and troubleshooting skills (SIP, SCCP, Dial-Peers, etc.)
• Video conferencing systems (H.323, H.225, SIP)
• Creating telephony solutions
• Familiarity with some of the following types of technologies:
• Cisco Unified Communications Manager (v9 & v10), including:
• UCCX (multiple small implementations)
• Unity voice messaging
• Inter-cluster Cisco UCM call routing
• Centralized SIP trunking
• Polycom (RMX) and Cisco video conferencing systems
• Advanced problem-solving skills required
• Intermediate Microsoft Office skills (Visio, Word, Excel, PowerPoint) required
• Intermediate project management skills as a technical lead required
• Intermediate level architecture experience preferred

What We Offer

• Competitive Pay + Health & Welfare Plans
• Vacation & Paid Holidays
• Generous 401K Matching Program – 4% (base pay) automatic contribution + $.50 for each additional dollar saved on the first 6% of pay saved.
• Employee Assistance Program
• Life Insurance: Basic Life, Group Term Life, Voluntary AD&D & Business Travel Accident Coverage