Future-Proofing Operations with Lifetime Services & Predictive Maintenance

Unplanned breakdowns account for almost 50% of unscheduled downtime across manufacturing and logistics sectors, according to recent industry data. As operations scale and demands on uptime increase, businesses are moving away from traditional reactive maintenance models towards predictive, data-driven strategies that can better support long-term resilience.

At L-A-C Logistics Automation, we work closely with customers to extend the life of their automation systems, reduce unplanned downtime, and help maintain operational performance at consistently high levels. Our Lifetime Services programme is designed around the real-world demands of manufacturing, warehousing, and distribution environments, offering a flexible, scalable approach to system maintenance.

In line with findings from Deloitte’s 2025 Manufacturing Industry Outlook, predictive maintenance is increasingly seen not just as a cost-saving measure, but as a core part of risk management and business continuity planning.

Key Elements of L-A-C's Lifetime Services Offering:

Resident Services Onsite engineers embedded within the customer’s operations, trained in system-specific support. Resident services allow for faster fault diagnosis, quicker resolutions, and smoother day-to-day operations.

Visited Service & Call-Out Support Scheduled quarterly, bi-annual, or annual preventative maintenance visits tailored to operational hours and peak times. Services include detailed inspections, servicing, and system performance reporting.

24/7 Hotline & Remote Support Remote access to system diagnostics through a dedicated controls support team, enabling faster troubleshooting, technical assistance, and issue resolution without waiting for site attendance.

Spare Parts and Inventory Management Comprehensive spare parts strategies to ensure critical components are available when needed, reducing lead times and avoiding extended downtime from supply chain delays.

Data-Led Continuous Improvement Regular system performance reviews supported by real-time data. Targeted interventions help extend Mean Time Between Failures (MTBF) and shorten Mean Time To Repair (MTTR), ultimately improving operational availability.

Custom Maintenance Strategies Every site has different needs. Maintenance schedules, interventions, and service levels are tailored according to the specific operational requirements, usage patterns, and growth projections of each customer.

By adopting a proactive and predictive approach to maintenance, businesses can significantly improve system reliability, minimise operational disruption, and better plan for future capacity needs. L-A-C’s Lifetime Services Team provides the technical support and continuous improvement strategies needed to sustain high-performing operations over the full lifecycle of an automation system.

Key benefits of a predictive maintenance approach:

• Reduced operational risk and downtime
• Longer equipment lifecycles
• Lower reactive maintenance costs
• Improved asset visibility and performance tracking
• Better alignment with sustainability and energy efficiency goals

If you'd like to learn more about maintenance planning, system lifecycle extension, or predictive maintenance strategies, please reach out to our team for a discussion.