The fallibility of flat structure

We often hear that Organisations are becoming flat structured. That means decrease in number levels within Organisation hierarchy and easy Executive access to everyone within Organisation irrespective of their rank and file. We also have seen that office lay out changed dramatically from rooms to Executives to open cubicles to every one. The execs started using meeting rooms, which increased in numbers for their meetings and of course for bashing as well :) 

I am just wondering whether the flat structure really understood well by the Executives themselves and the other associates working within Organisation?? This doubt stems from personal experience through observation and sharing by professional acquaintances from different Organisations. 

The flat structure is good idea and improves the coordination and speed of communication between employees. Fewer levels of management encourage an easier decision-making process among employees.

On a flip side of flat structure also leads to by-passing in decision making, which I observed and heard. This is a result of over zealousness of executive. Some anecdotal experiences. 

  1. An appointment letter was issued to a potential candidate as a practice head for technology. Doing this, the executive (who is a bully) by-passed the head-hr and got the work done with a lower rung employee from HR was informed to keep it Confidential by the bully. When things started going out of control of this bully, the head -hr was roped in. 
  2. A manager(working in India) approached VP (who sits in USA) for a decision to increase head count in his/her Organisation. The VP without even consulting the local Director (who is sitting in India) acceded to the request. The Director in India is completely blind to the decision till HR sent an MIS on recruitment. 
  3. After completing an appraisal process, an employee approached his/her VP with questions on how that increment was awarded, what was the criteria selected etc. The VP, who participated in appraisal discussion with the said employee was completely blind folded on the decision of increment. He/she was not involved in salary increase discussions. The executive above VP, based on his/her bias (may be information) awarded the increment. 

All the above situations leads to animosity between people and which is easily avoidable. The psychological safety (https://rework.withgoogle.com/blog/five-keys-to-a-successful-google-team/) is violated in all three cases. The best way would have been communicating about their decisions and taking people in confidence instead of by-passing.

My few cents that is obvious in small companies, flat organization structure is the worst ever. You have lot of politics, gossips, sycophants, micro-management, intimidation, constant fear and excessive stress. Lacks mission and vision, priorities changes regularly, you do not have any work life balance ... Everything is open secret ... Imagine a scary nightmare ...

Like
Reply

To view or add a comment, sign in

More articles by Vivekanand Chittampally

  • The Leadership Lessons from Haryana Election

    In the recently concluded polls, the BJP won majority seats, which went against all prepoll and exit poll predictions…

  • Transparency at work place

    Transparency is a vital and very important binding factor between the employees in the organization. A transparent…

  • Checking for Wood in the Forest

    We heard this many times. I noticed this happens very much within the Organizations as well.

  • The Leadership lessons from TS Elections

    Apart from a professional, I always had a taste for the politics. I have been closely watching politics from long ago.

  • A case study of success in Govt Education

    It was the year 1971. Shri PV Narasimha Rao was the Chief Minister of the Andhra Pradesh state during that period.

  • Leadership Lessons from everyday life

    It was two decades ago, perhaps during 1984-1985. There is a Zillla Parishad High School, in Karimnagar District.

  • Shiva - The Leader to reflect

    A few months ago, we all celebrated the festival of Ganesh Chaturthi all over India. In India, we all believe that Lord…

    2 Comments
  • Humility and Leadership

    During my high school days, a Telugu language class was going on. The teacher was very good at teaching the language.

  • Kindness of the stranger

    An incident in my life that happened sometime back in November – 2016. I got a call from my Mumbai office to attend a…

    2 Comments
  • Are you communicating right while not speaking or emailing?

    There is enough research in academic circles, that non-verbal cues communicate more stronger than the verbal cues…

Others also viewed

Explore content categories