The IT Factor: Tips for Picking the Right Tech Exec

Technology is integral to modern business. Manufacturers rely on intricately programmed machines to make sure production continues flawlessly. Almost any office setting requires desktop or laptop computers and mobile devices networked together to operate. Contractors use state-of-the-art equipment for greater precision and finer workmanship. Even cleaning services use technology to track employee performance and communicate with clients.

With all the technology needed for a modern business to succeed, IT oversight is essential. 

So how does a company determine how to administer and implement IT strategies and who should make the call? The answer depends on what fits best with the company’s structure and ultimately comes down to two different styles: IT management or chief information/technology officers (CIO/CTO).

Role

First, consider what role this person will play in the organization. If you don’t already have a designated department or employee to handle the technology the business uses constantly, IT management may be the best fit. IT management, whether in-house or outsourced, serves as both a monitor and a guardian of a company’s equipment, systems, and networks. They make sure staff members have functional, upgraded technology to do their jobs and communicate on networks that are protected from cybersecurity threats. In contrast, CIOs and CTOs act as facilitators and coaches, collaborating with companies on IT strategies for further modernization or special projects. 

Focus

Key differences between the two IT styles can be seen in their approach to company resources and their work timelines. Management focuses on the immediate IT needs of a company for day-to-day operations and maintains those systems and processes so short term goals are achieved. IT officers are instead future-focused. They develop long-term plans that help businesses grow and ensure IT keeps pace. Technology is used to innovate how a company will evolve rather than how it operates now, and officers augment and assist existing IT staff.

Goal

To make the right choice, companies must clearly define their goals. If a business owner is struggling to keep up with technology just to keep a facility running, an IT management specialist can save time and money acting as an authority and governing technology and personnel resources. An IT manager maintains technology that is needed for a business to meet its objectives as efficiently as possible. Conversely, information and technology officers are more concerned with potential than daily practicality. These officers look at the people and processes currently in place in a company and offer progressive ideas for possible infrastructure changes as technology advances and alters how goods and services are delivered.

Both approaches have inherent value to any company looking not only to compete but to win, and many businesses may find they have need for each at different times. IT management provides ongoing support while the leadership of an IT officer may be utilized situationally for major projects or long-term planning. Luckily, CMIT Solutions of Clayton provides a range of services clients need to succeed, including full IT management and virtual CIO/CTO consulting. Best of all, they’re flexible to guarantee companies get the support they need now and in years to come.