The Expert

I have gotten far enough up the food chain after all of these years to avoid suffering the middle management portrayed in this video.  But when you stop laughing at this video, you will realize that you had to laugh to avoid crying.  In the end, however the most important point is that, no matter how absurd the customer's request, the customer is always right!

I've worked with people like this. Some were even "clients". After a while, you just try to refocus them.

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