Error code 403 when writing a recommendation on Linkedin
First of all, I really like Linkedin :). I was able to get my first job as a Software Engineer right out of University because I had a Linkedin profile.
I'm not here to bash Linkedin or anything. It's just that I want to write a recommendation to my co-worker Kyle, but error code 403 for normRecommendations API is preventing me from doing so. I tried going through Linkedin's customer service, but could not find a way to directly report this issue.
I know you guys are busy, but not being able to write recommendations for coworkers is a deal breaker for some of us, especially for people that are using premium services.
Steps to reproduce the bug:
1) Log in to Linkedin. In my case, I'm logged in as Edward Han.
2) In the search bar on the top left corner, type "Kyle Hounslow", and click on his profile.
3) Click the "triple dot" button, and click "Recommend Kyle".
4) Select "You worked with Kyle in the same group" for "Relationship", and select "Computer Vision Engineer at Istuary Innovation Group" for "Position at the time". Click "Next" button to proceed.
5) Type your recommendation as shown below. I tried character count between 1-740, and none of them worked. So I assume it's not a character count issue.
6) Click the "Send" button.
Result:
No response from the UI. But I did notice that the "Send" button calls the normRecommendations API, which kept returning error code 403. Perhaps the UI code didn't handle 403? I also asked Kyle to remove my previous recommendation because it had a typo, but subsequent API calls returned 403. Maybe the deletion messed up the state in DB? I don't have your server logs, but I tried my best to provide debug information. Hope this helps :)
Here are some additional debug information:
Request URL: https://www.garudax.id/voyager/api/identity/profiles/ACoAAAyYOyIBeSz0V9li4nMRtqadHact70zTWHI/normRecommendations
Method: POST
Status Code: 403
Remote Address: 108.174.10.10:443
Request Payload:
{
"recommendeeEntity": "urn:li:fs_position:(ACoAAAyYOyIBeSz0V9li4nMRtqadHact70zTWHI,835202476)",
"relationship": "WORKED_IN_SAME_GROUP",
"recommendationText": [..],
"status": "PENDING",
"visibilityOnRecommenderProfile": "EVERYONE"
}
I agree about the lack of customer service/supervision when errors happen. I tried to post a recommendation this morning three times. Keep getting an error...please try again. NO...fix your system LinkedIn!
Still seeing this now, 7 years later :(
Did this ever got resolved? Me and my former colleague are trying get the recommendations to work. We tried both initiating from the requester and from the recomender. And as soon as we hit “Send”, it always gives us “Something went wrong “ error. we tried clearing cookies, incognito tab, switching browsers, using the app, and nothing worked. This issue seems persistent even 6 years after
So my workaround for this issue was to remove the connection and re-add. Bit of a pain, but it seemed to work.