Decoding Salesforce Hyperforce!

Salesforce is the world's number one CRM, providing hundreds of thousands of global companies with a single source of truth that connects customer data across systems, apps, and devices to help themselves service market and conduct commerce from anywhere. With CRM's key differentiators it exceeds customer expectations even with teams working from anywhere in the world with the digital first Salesforce customer 360. And what's really powerful about the customer 360 is that all of these market-leading applications are built on top of trusted platform and today that platform is getting an upgrade. Hyperforce and Salesforce's public cloud architecture are powering the next generation of the Salesforce customer 360.

Hyperforce is designed as a cloud native foundation embedded with the highest levels of security, availability, and scalability to champion organization's ability to stay head of emerging industry and regional regulations while scaling to new heights. Hyperforce is ready to grow, offering in-country data storage to support local compliance and accelerating the delivery of product portfolio to new regions worldwide. Salesforce will no longer run the physical infrastructure, but run services on the public cloud provider's hardware instead. By taking advantage of infrastructure as a service, vendor is to manage the hardware and Salesforce can focus on the layers in control, the platform, the clouds, and the features, and ensure that they are compliant, secure, and that is innovating and delivering on the features that is needed. Hyperforce will bring all of applications and products on public cloud infrastructure. So processes and tools will become standardized. Another key Hyperforce goal is to bring that Salesforce customer 360 to customers, no matter the data center provider.

Why Hyperforce?

1. Hyperforce is hyper scalable-With Hyperforce, new infrastructure implementations is a non-issue as it will utilize infrastructure provided by public cloud providers rather than run on Salesforce data center. Salesforce has always ensured that infrastructure can scale to meet capacity demands and Hyperforce only strengthens infrastructure to handle whatever future innovation and customer growth may hold. By leveraging the scalability of the public cloud, customers can rapidly and seamlessly grow their business.

2.Hyperforce is hyper secure-Hyperforce is native encryption, so customer data is encrypted both at transit and in rest. For control and visibility into the encryption process and for the ability to bring your own key, Salesforce Shield can be used. Hyperforce is built on Zero Trust architecture. Every request will cross authorization and authentication. Hyperforce uses the principle of least privilege to ensure operations are approved for just a right amount of time with the right amount of access protecting exposure of sensitive information due to human error or misconfiguration. In Hyperforce, all service calls are encrypted by default.

Hyperforce is built on hearted internal services with an authentication and authorization at every step through programmatic security. In Hyperforce they break up network into smaller sub networks with specific access rules also called Salesforce Security Groups to which all hyperforce services are mapped. Each service within a Hyperforce functional domain has its own Virtual private cloud that allows separate IP address ranges to be defined for each service. In Hyperforce, they also use network access control lists as an additional layer of security to VPCs to help restrict and manage network traffic within and across functional domains. In Hyperforce, they have multiple identity and access management protocols to prevent non-privilege access by privileged users, which includes single sign-on, multi-factor authentication or MFA, second layer of authentication or Kerberos, which is a computer network authentication protocol that works on the basis of tickets to allow nodes communicating over a non-secure network to prove their identity to one another in a secure manner. Secure Directory service, a lightweight directory access protocol or LDAP based identity store used for hosting user identities to systems, apps and networks. With infrastructure as code, they took a layered approach.

On top of the infrastructure that is treated as code, the base OS image is carefully curated and tested and is also treated as code. Above that layer are the patches that get applied and above that the application itself. All of these are baked into an immutable image. Everything sits in source control. The definitions at the find which hardware we are running on, the definition of the operating system, definitions of the configurations and the patches, as well as, of course, the application logic. Everything gets packaged up together and is deployed at once. A hyperforce functional domain resides in a single region and uses multiple availability zones for disaster recovery. They monitor virtually every aspect of hyperforce and keep status on the health of every service. They use a read's metric system to keep tabs on health indicators

3.Hyperforce is hyper-compliant. With hyper-force, customers around the world can choose to store their data in a particular location to support compliance with regional regulations specific to their companies, industries, and regions, even in highly regulated industries like the public sector.

4.Hyperforce is hyper-compatible. It is also backwards compatible. This means that salesforce apps, customizations, and integrations, regardless of cloud, will run on hyperforce. From something about 10 years ago on classic to something actively developed today on lightning sales force is fully compatible.