Data Governance Escalation/Implementation Pyramid for Actionable Insight

The data governance model with an escalation/implementation pyramid approach would help in facilitating an adopting of a more comprehensive data management practice to foster a data driven culture. Data Governance, which is the process related to decision making and authority for all data-related matters should have actionable insight to make it more accountable.

A Data Governance Escalation/Implementation Pyramid approach helps in enabling transparency, accountability, consistent and trustworthy data for business. The process helps in converting data into actionable insight for end user’s

• Data Governance needs to have an escalation structured to allow an orderly and predictable issue escalation path for data issues that pulls together the right stakeholders at the right time with the right analytics and research, for an actionable insight that is right for the organization.
• Data Governance needs an implementation roadmap which can be easily processed and analyzed, leading to actionable insights that help the organization make better decisions. The enterprise self-serve reporting, dashboards and analytics solution dependent on quality enriched and well governed data helps to supports organization’s position of excellence as a knowledge, technical and financial partner. 

The Implementation and Escalation workflow is defined better with roles slabs and responsibility slicer Pyramid

The four blocks of pyramid would help define the roles associated in the structure

1. Leadership Block
2. Governance Operating Committee
3. Working Steward Group
4. Techno-Functional Work Group

The three slabs created across the pyramid would help define the responsibility in the structure

• Management Team
• Business Team
• Technical Team 

The escalation and implementation path would be defined in the reverse order. The responsibility of Management team slab would have more of escalation resolution and similarly the Technical Team slab would be more involved in Implementation.

The Overlap area between Management team and Business team is the critical aspect for successful strategy and roadmap for Governance activity. It helps in

• Overcoming Lack of Data Discipline and Siloed Systems
• Ownership and Control (business and data ownership accountability)
• Helps on cultural change for adoption of governance with data, business, and technical joint
• Addressing scalability and extensibility for data governance program

 The overlap area between business team and technical team is the critical aspect for successful implementation

• Binding the Data Governance with Data Quality.
• Resolution approach to issues with Data Reconciliation
• Unifying the Data definition/KPI Calculation
• Amplifying the business values from data governance. 

The five key attributes of actionable insight that can influence decision and drive changes are supported by the pyramid slabs and slicers implementation approach. Insights are generated by information analysis and drawing conclusions.

Data and information together set the stage for the insights discovery that can then influence decisions and drive transformation.

Alignment

Slicer labels “Management Team” helps to convert strategically aligned insights into tactical deliverable because they often relate directly to the goal and vision of your business.

Context

Slicer label “Business Team” Helps in benchmarking and defining KPI for comparison to provide proper context to data. This helps in converting insight to action and avoid skepticism and resolve ambiguity

Relevance

Slicer Label “Technical Team” and “Business Team together helps in delivering the insight to right person at right time in the right setting. To make sure insights get the attention it deserves to convert to actionable insight it should have the defined implementation route for it

Specificity

Slicer Label “Technical Team” and “Business Team” together work to have the insight more complete so that it can be acted upon. For an insight to be actionable it should help in explain the why, how and who. The slicer label of Business team helps on who and technical team helps on how, together they answer why

Clarity

Slicer Label “Management Team” and “Business Team” helps to have a clear communication and create a strong signal that is hard to ignore or miss.

A well-defined Data Governance Pyramid for implementation and Escalation helps provide actionable insight. The more the insights are lined up with the attributes using the pyramid, more actionable will it for the organization. It is particularly important to have the efforts spend on insight give you are the fruits of success by implementing the actionable insight.

Reference Documents

https://www.forbes.com/sites/brentdykes/2016/04/26/actionable-insights-the-missing-link-between-data-and-business-value/?sh=1588439851e5

 Images and clip from Microsoft Word and Microsoft PowerPoint