Debugging is about asking the right question

𝗪𝗵𝘆 𝗠𝗼𝘀𝘁 𝗗𝗲𝗯𝘂𝗴𝗴𝗶𝗻𝗴 𝗘𝗳𝗳𝗼𝗿𝘁𝘀 𝗙𝗮𝗶𝗹 ⸻ We spent hours debugging… and we were looking in the wrong place. ⸻ 💡 What usually happens: • Engineers debug symptoms, not root cause • Logs can be misleading • Assumptions waste time ⸻ 🧠 Core insight: 👉 Debugging is about asking the right question, not searching more logs ⸻ A recent incident reminded me of this. We had a failure in a QR code generation flow for a tenant. At first, everything looked correct: • feature was enabled • configuration seemed valid • another implementation had worked earlier So naturally, we assumed: 👉 the issue must be in the new implementation ⸻ We went deeper: • checked API flow • reviewed logs • compared implementations Everything pointed in one direction… But it was the wrong one. ⸻ The actual issue? 👉 A hidden tenant-level configuration. A fallback feature was configured directly for that tenant. So even after adding the correct implementation: • the system still picked the fallback • the expected flow never executed • and the error persisted ⸻ The tricky part? This wasn’t obvious in the code. It was buried in configuration. ⸻ That’s when the question changed: ❌ “Where is the bug in the code?” ✅ “What path is the system actually taking?” ⸻ And that’s where we found it. ⸻ 𝗗𝗲𝗯𝘂𝗴𝗴𝗶𝗻𝗴 𝗶𝘀𝗻’𝘁 𝗮𝗯𝗼𝘂𝘁 𝗿𝗲𝗮𝗱𝗶𝗻𝗴 𝗺𝗼𝗿𝗲 𝗹𝗼𝗴𝘀. 𝗜𝘁’𝘀 𝗮𝗯𝗼𝘂𝘁 𝗮𝘀𝗸𝗶𝗻𝗴 𝗯𝗲𝘁𝘁𝗲𝗿 𝗾𝘂𝗲𝘀𝘁𝗶𝗼𝗻𝘀. ⸻ Curious: 👉 What’s the most misleading bug you’ve debugged? ⸻ #SoftwareEngineering #Debugging #BackendEngineering #Microservices #EngineeringLessons

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Most debugging issues I’ve seen are not code problems. They’re configuration or assumption problems. That’s what makes them harder to spot.

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