Patient Preferences Drive Value in Direct-to-Patient Programs

Direct-to-patient (DTP) programs are one of pharma's most powerful levers for improving patient starts, adherence, and outcomes. But are current programs built around what truly drives value for today's patients? We surveyed 1,049 U.S. patients to find out — and today we're sharing the results in PHIL, Inc.'s new, groundbreaking research report. The data highlights actionable opportunities for manufacturers investing in DTP programs. Here are some key findings: ▫️ 6 in 10 patients never fill a prescription they're interested in - with access and affordability barriers cited as the top reasons for abandonment. ▫️ 32% of patients prefer a fully digital or hybrid medication access experience, and 1 in 3 won't pursue a medication if they can't get it through their preferred channel. ▫️ 95% of patients want DTP programs to mirror eCommerce experiences, and 60% say manufacturer branding is important for earning their trust. Read the full research report here: https://lnkd.in/gCiGiBcc #DirectToPatient #Pharma #HealthcareInnovation #PatientExperience #PatientAccess 

I would add that the abandoment due to affordability and access is rooted in a low understanding of how to navigate the system and gather the information needed to remove such barriers. So even in a DTP world with e-commerce like experiences - a patient must have advocates or navigators leading them though the journey.

To view or add a comment, sign in

Explore content categories