For decades, SaaS was about hiring software, buying licenses and giving people tools to do the work. Agentic AI changes that. Now you can hire agents, bringing new skills and capacity to every revenue team, with AI agents augmenting people and orchestrating work on their behalf. That is the shift we’ve been building toward at Outreach. We believe the future belongs to revenue teams where human judgment and AI agents work side by side, making every rep perform more like your best rep and helping teams drive more growth without adding complexity. That is what we mean by an agentic AI platform for revenue teams. A system of action, not just a system of record. Today we launched Outreach Omni, a universal conversational agent that helps revenue teams turn insight into action through chat, alongside our Spring Release with new agents and innovations that help scale the behaviors of top performers across the organization. More on where revenue work is headed at Outreach.ai.
For more details on the product announcement, here’s the link to a post by Nithya Lakshmanan https://www.garudax.id/posts/nithya-lakshmanan_introducingoutreach-omni-theuniversal-activity-7454546446785200128-ePjG?utm_source=share&utm_medium=member_ios&rcm=ACoAAAAWTUUB6uIyGsoJmSlsCJXJ8N0iLn7QLCg
Really like this framing. The transition from “hiring software” to “software that does the job” is subtle but incredibly important. It forces a rethink of where value accrues. Less in seats and more in outcomes. This is where the next set of category leaders will define the market.
Having an Omni AI agent prese t was our vision for all sellers. They deserve the best technology No other company innovatives on behalf of sellers as outreach Abhijit Mitra Nithya Lakshmanan and team delivered for all sellers!!!
Wow, very excited to see a demo of this soon
Big moment! Excited to see how this redefines how revenue teams actually get work done. It also opens up a whole new layer for partners to build, integrate, and drive impact.
The one and only! 👏
Abhijit Mitra very exciting, keep shipping!
Congrats on the launch!
Revenue teams have been drowning in dashboards and data for years. The shift to agents that actually execute on insight is a game-changer. Congratulations on the launches!
Here's the link to the press release --> https://www.businesswire.com/news/home/20260427304135/en/Outreach-Launches-Omni-Reimagining-How-Revenue-Teams-Execute-with-AI-Agents