One challenge I often observe in AI implementations is the lack of a strong feedback loop. AI features improve only when feedback from customers, internal users and teams is actively considered. Unfortunately, in some organizations feedback gets filtered through hierarchy and seniority instead of being evaluated on its actual value. For AI to truly succeed, companies must create a culture where ideas are validated by impact not by designation. Sometimes the most valuable insights come from the people closest to the real users. 😇
I laughed at first but actually - no. Chatbot maybe but this is to weak definition. If you make proper CLI or MCP directly from BE or dedicated service then old clunky system can become powerhouse. I’d say this is the only solution in some situations. But not simple “helpful assistant” working on 0,5% company context and naive rag out of the box but proper integration layer deeply into legacy part of system with RBAC. It make tone of sense especially for older software where reconstructing UI is too time consuming
Slapping an AI chatbot on legacy software is the fastest way to expose the cracks in your architecture. Real AI integration needs clean APIs, structured data and actual product thinking — not just a chatbot wrapper. Building properly takes longer, but it's the only way. 💪
Excellent analogy. When AI enters without context, without integration, and without solving the right problem, the result is exactly like this.
I'm trying to build one myself 😛😅 but hoping to do better than this..🙃
And 99.9999999999% of them are useless, but you all knew that already.
it's like you have a database a big boiler and it's somewhat safe and then you have these idiots like let's add a faucet to the boiler so some data can leak, or a better visual depiction you smash open a hole so almost all the data leaks.. I'm looking at you Mercor AI
I wish companies adding chatbots would first ask themselves "in what situation did I personally enjoy or want to interact with a chatbot? And in what situation did I not enjoy it?" I think that would get rid of 90% of chatbots because WHO LIKES INTERACTING WITH CHATBOTS? It might decrease traffic to human operators but how much of that is because people get frustrated and give up?