City of Montréal built a hybrid AI assistant with Microsoft Copilot Studio—freeing call centers to focus on urgent issues. 👉 Read the full story: http://msft.it/6045Q2JpS

Montréal wanted to make it easier and faster for residents to get help. Using Microsoft Copilot Studio, they launched an AI assistant on their website that cuts through 40,000+ pages of content and connects to internal systems—so citizens get quick, accurate answers when they need them.

We all have those moments where we get a little too excited about new tech setups, even if they aren't strictly practical. I just watched a great breakdown on how maximizing your hardware stack can open up new doors for AI integration. It is a perfect reminder that sometimes we need to experiment with our tools to see what is possible. Key takeaways from this tech deep-dive: * Integrating AI assistants is becoming essential for future-proofing tasks. * Sometimes upgrading your infrastructure—even for a nerdy dual Mac Studio setup—can unlock unexpected performance. * Don't be afraid to tinker with your workflow to make the impossible, possible. Are you prioritizing your tech stack this quarter, or are you keeping your setup lean? Let me know below. #TechInnovation #BusinessProductivity #AITools #WorkflowOptimization #TechStrategy #FutureOfWork

Bard, Gemini, Agentspace, Gemini for Workspace, Gemini Enterprise, Studio, Flows... 🤔 Lots of names floating around over the past few years but what does what these days? Though Gemini is the overarching name for some of Google's AI offerings, there is a difference between them. To help clear things up, we've put together this handy comparison chart so you know just which Gemini you need and how it can help! ♊

I’ve had a few people ask which version of Gemini they actually need, it’s a fair question given how much the landscape has shifted. ♊️ This comparison doc clears up the noise, mapping out exactly where the line is between a personal assistant in your inbox and full-scale business automation. Well worth a look if you’re weighing up which tier is actually worth the investment for your team. If you’d like to chat through how this fits your specific workflow, feel free to drop me a message on here or email me at patrick.moynan@wursta.com Which version are you currently using? 👇 #GoogleGemini #AI #Workspace #Productivity

That's a wrap on #TDX26! Worried you missed some of the action? The TDX Live Blog is your source for on-the-ground coverage of the top sessions, biggest announcements, and happenings from the campground. Catch up on the key highlights from the developer event for the Agentic Enterprise, including: 🔹 How Headless 360 allows developers to code on any surface 🔹 Why Slackbot's ability to search “everything, everywhere, all at once” is a game changer 🔹 How to build an elite training program for AI agents 🔹 And more... Visit the Live Blog for all the highlights you missed: https://sforce.co/3QuBMkh

Interesting case study from Microsoft showing how Microsoft 365 Copilot is helping councils like Manchester City Council rethink how they work at speed without the need for large internal IT infrastructure. What stands out for me is the potential for frontline housing teams. Housing officers, neighbourhood teams and customer service colleagues spend huge amounts of time on admin, emails, notes, reports, case updates, meeting summaries. AI tools like Copilot can take a lot of that heavy lifting away, summarising information, drafting responses and surfacing the right policies or documents instantly. Even saving 20–30 minutes a day per colleague could mean more time where it matters most: ➡️ supporting residents ➡️ resolving issues faster ➡️ being visible in our neighbourhoods Technology shouldn’t replace the human side of housing, but if it removes the admin burden, it can absolutely strengthen it. Interested to hear of others in housing organisations are using co-pilot to be more efficient and effective 💭

We recently hosted a Tech Talk on safely deploying agentic AI — and the questions we got were exactly what enterprise teams are wrestling with right now. 🙌 Our Solutions Engineer Garrett Raska walked through how to get started, how to choose a first use case, and why #datastreaming infrastructure is uniquely suited to govern #agentic systems. Full recap and blog below! 👇 https://lnkd.in/eZpukG_R

Exciting launch from Hanwha Vision Europe - BLAZE, a hybrid AI video management platform designed to make deployment simpler and scaling across multiple sites much easier. It brings together some great features like AI-driven search (object, attribute, similarity), generative AI-powered semantic search, and a mix of on-prem reliability with cloud-based flexibility. 👉 Learn more: https://lnkd.in/eR_cS8g2

[#EPPC26 Session] Adaptive Cards & #Copilot: from Notification to Action Endless notifications. Endless clicks. What if every message became actionable right where you work? With Adaptive Cards, you can turn static updates into interactive actions inside Teams and Outlook. Approve a request, update a record, or trigger a workflow all without leaving your chat. And now, with Microsoft Copilot, Adaptive Cards get superpowers. Copilot can show you live, clickable cards directly in chat, so AI doesn’t just answer questions, it drives action. Find out how at #EPPC26 with Elianne B. https://lnkd.in/dsXyBsAG