With our new Deepgram and ElevenLabs partnerships, IBM watsonx Orchestrate gives businesses the flexibility to build the exact voice ecosystem they need. 🗣️ Discover how we’re combining industry-leading speech recognition, real-time processing, and natural speech synthesis to scale customer care: https://ibm.co/6044Eysmi
Reducing latency to sub-300ms is a massive step toward ending the 'stilted silence' that usually makes customers want to bypass automated systems.
IBM
4w
Love the partnership Deepgram ElevenLabs 🤝
Excited to see the innovation this partnership brings 👏
Ahmed Ismael
2w
The idea or think is how to make everything as a consumer with collaboration and AI to make solutions for everything and sustainability in this way you can solve all world problems
Ahmed Ismael
2w
1.consumers = People and Products 2. Collaboration = governance, companies and people 3. Sustainability = People and everything
The innovation brought by this collaboration
Partnerships between speech-to-text and synthetic voice providers are often treated as architectural wins. They are merely connectivity milestones that ignore the underlying data gravity. The technical debt starts accumulating the moment these tools are plugged into a CRM without a defined governance layer to manage the output. And in enterprise-scale deployments, the observability layer isn't a tooling choice. It is a governance decision that most Go-to-Market teams skip until the costs spike. I see this consistently in HubSpot rollouts where the API calls are active but the actual business intent remains unmapped and unmanaged. The stack is solvable. But the harder constraint in these integrations is always organizational—not technical.