Most companies don't need more freight tech. They need fewer bad buying decisions. I talked with Gary Allen from Ryder Supply Chain Solutions at Manifest, and this episode is a useful gut check for anyone shopping for automation, AI, or yet another software platform that swears it will fix everything. Ryder is not operating in some clean little sandbox either. --They’ve got about 30 WMS's across the network. --They’ve looked at 400 automation companies in three years. --And Gary’s standard for new tech is refreshingly unsexy: prove the business case. Takeaways that stood out: ▪ Start with the business problem, not the vendor category ▪ Dirty data will kneecap good software every time ▪ AI can help, but only when it’s aimed at a specific pain point ▪ Change management still matters, even if the demo looks slick ▪ “Best of breed” sounds great until you have to make all of it work together “Demos are okay, but prove it to me, and I want to see it.” Hear more from Gary on Everything is Logistics--available on all channels.
Blythe Milligan says it best! Definitely a must listen with Gary Allen!
Ryder is an outstanding partner that brings decades of experience and fresh technology to the Supply Chain environment.
Right on, Gary!
“Prove the business case” sounds simple… until you realize most orgs can’t actually see the full system impact of a decision in the first place. So they optimize locally with a tool and pay for it globally. That’s why more tools don’t fix the problem.