Matthew Fiorentino

How do you scale automotive dealer analysis without losing accuracy? Stephanie Butterbrodt of OneMagnify and Brendan Sullivan of FordDirect are presenting at Domopalooza 2026: "The Dealer Winback Hack: Scaling Analysis with AI Agents in Domo." The session covers how FordDirect turned AI agents into a governed, repeatable workflow for dealer winback analysis. No theoretical use cases. Just what they built, how they tested it, and what it takes to get AI outputs you can trust at scale. Key focus: operationalizing agents, preserving analytical intent, and finding the right balance between automation and human review. March 26. Don't miss it. Register now: https://lnkd.in/gdmhsSc

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98% of dealer website traffic doesn’t convert. And that’s exactly where the opportunity lives. Most dealers blame traffic quality, agencies, or conversion tools. But the data tells a very different story. In this article, Eric Grabowski, Director of Automotive at Launch Labs, breaks down 6 of the biggest myths about dealer website traffic and why: • Most visitors are real, in-market shoppers • Non-conversion ≠ lack of interest • The real problem is what happens after they don’t convert The dealers who win won’t fight over the 2%. They’ll nurture the 98% who are still deciding. Read the full article by clicking the link in the comments. 👇

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STAR recently released it’s AI Governance playbook and compliance roadmap for #AutomotiveDealerships. RunBuggy is proud to have been a key contributor to this, specifically lending our expertise to the "Risks and Challenges of AI Adoption" section. As Stephen Zadoorian, Executive Director at STAR, noted in the release: "Good governance turns AI into a dependable teammate—fast, accurate, and aligned with the values of that specific dealership or group." We couldn't agree more. The section we contributed to highlights how ungoverned AI introduces severe risks around data privacy, cyber vulnerabilities, and operational control.  At RunBuggy, we ensure AI is a dependable teammate by building the guardrails first:  ✅ Human-in-the-Loop Reviews: Ensuring AI augments, rather than replaces critical decision-making. ✅ Rigorous Vendor Due Diligence: Vetting every partner for enterprise-grade security and least-privilege access.  ✅ Strict Internal Policies: Mandating exhaustive testing before any tool touches live logistics data. Innovation is mandatory, but so is responsibility.  Press Release: https://lnkd.in/gi_Pp_DS White Paper: https://lnkd.in/gi_Pp_DS Patrick Weinkam, Max G. #RunBuggy #AIGovernance #AutomotiveIndustry #CyberSecurity #STARStandard #NIST #ShipCarsSmarter 

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Recalls are turning into one of the strongest retention levers in fixed ops. Ryan Maher, CEO of BizzyCar, explains how early OEM data access is helping dealers turn recall outreach into lasting customer relationships. "The point here is recall is equal retention, and if I can get a customer into the store that's either never been there before, 'cause they bought their car used, at a used car lot or CarMax or whatever. If I can get that customer in and they've never been there before, it's an opportunity. Now they're in your CRM, you can market to them, right? There's a huge component that goes beyond fixing the recall." "If 70 million cars have a recall, one out of four, this is a massive part of our industry. Don't look at it as a negative, look at it as an opportunity." "It's the integration with the OEMs, and it's integration with the DMSs. And so we get the data before the dealers get it, and we see the remedy available, the part available, we see that before it hits FMCDealer, NNANet or HyundaiDealer.com, right? All these internal OEM portals, and so we are able to arm the service department and the parts department well in advance." Daily Dealer Live hosted by Sam D'Arc and Ulisse de' Martino - Thank you to our partner BizzyCar! Check them out by visiting https://cdgrecalls.com/

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Charisma! Insights’ 2025 report, AI in the Service Drive, details how AI transforms dealership operations, with 68% of early adopters reporting benefits - https://lnkd.in/dy9TZEKF “Service drives are stretched thin—fewer techs, more calls, higher costs. AI can help relieve those bottlenecks today,” said Laurie Halter, co-founder of Charisma. #CharismaInsights #AIAdoption #FixedOperations #TechIntelPro

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⚠️ Google’s new AI Max setting for Search has officially landed, and our team has been deep in the weeds testing what’s real, what’s risky, and what can actually help dealerships drive results. If you want the truth about what AI Max really does, how it impacts OEM compliance, and which settings are worth using, our Digital Marketing Subject Matter Expert, Katie Rio, breaks it all down in our latest blog! Check out how DEP is helping dealers stay ahead of Google’s latest changes here: https://bit.ly/4ppJKrm

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