“We contracted Kevin and All Terrain Inc. while I was at the Hyatt Regency Woodfield. AT assisted and guided us through a hotel transition, with much success. Kevin and the group were a pleasure to work with! Their creativity, honesty and direction are what helped us to form a fantastic partnership. I would recommend Kevin and All Terrain Inc. to ALL.”
About
I lead global product marketing at Parloa, the industry-leading AI agent management…
Activity
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First time working for a non-U.S. based company. Jump scare until I expanded the calendar entry.
First time working for a non-U.S. based company. Jump scare until I expanded the calendar entry.
Liked by Kevin Boyer
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One more for the trophy case. Parloa has been recognized as a 2026 Excellence in Customer Service Award winner for Technology of the Year 🏆 Our AI…
One more for the trophy case. Parloa has been recognized as a 2026 Excellence in Customer Service Award winner for Technology of the Year 🏆 Our AI…
Shared by Kevin Boyer
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Then vs now. In 2017 and 2018, we gave roughly 100 keynotes about one idea: voice would become one of the most relevant interfaces between customers…
Then vs now. In 2017 and 2018, we gave roughly 100 keynotes about one idea: voice would become one of the most relevant interfaces between customers…
Liked by Kevin Boyer
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Co-Chair/Member Chicago Leadership Council
GLAAD
- 6 years 1 month
Human Rights
GLAAD's mission is to ensure fair and accurate treatment of LGBT people & issues in the media.
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Advisory Council, Pride Action Tank
AIDS Foundation of Chicago
- 3 years 1 month
Civil Rights and Social Action
The Pride Action Tank is a results-driven group that addresses challenges facing individuals and groups within the LGBTQ communities through a collaborative process of inquiry, advocacy, and action. The work of the Pride Action Tank focuses on six overlapping issue areas: aging, financial security, health, housing, safety, and youth
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Outforce Chicago Pride Committee
Salesforce
- Present 9 years 8 months
Civil Rights and Social Action
Active member of local employee resource group supporting LGBTQ equality through visibility campaigns, fundraising and community involvement.
Languages
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English
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Recommendations received
7 people have recommended Kevin
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Most enterprise AI initiatives are still stuck in pilot mode. The good news? At CCW Las Vegas, Parloa shows you exactly how to move past it. Come…
Most enterprise AI initiatives are still stuck in pilot mode. The good news? At CCW Las Vegas, Parloa shows you exactly how to move past it. Come…
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We just conducted the largest agent-led customer experience study to-date, and what our discovery agents found shocked us: 💡46% of websites bury…
We just conducted the largest agent-led customer experience study to-date, and what our discovery agents found shocked us: 💡46% of websites bury…
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Had a great chat with Johannes at the GetYourGuide Summit in Berlin about how AI is shaping the customer experience in travel and how AI and humans…
Had a great chat with Johannes at the GetYourGuide Summit in Berlin about how AI is shaping the customer experience in travel and how AI and humans…
Liked by Kevin Boyer
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🥳 So excited to be joining the Parloa Enablement Team as a Principal GTM Onboarding Program Manager! Parloa is doing something genuinely exciting…
🥳 So excited to be joining the Parloa Enablement Team as a Principal GTM Onboarding Program Manager! Parloa is doing something genuinely exciting…
Liked by Kevin Boyer
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This isn’t easy to hear, but your AI ROI model might have a hole in it. Gartner just said that more than half of customer service organizations will…
This isn’t easy to hear, but your AI ROI model might have a hole in it. Gartner just said that more than half of customer service organizations will…
Liked by Kevin Boyer
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Everyone in enterprise CX is chasing the same number: containment rate. (I.e. percentage of cases that are fully resolved without a human agent)…
Everyone in enterprise CX is chasing the same number: containment rate. (I.e. percentage of cases that are fully resolved without a human agent)…
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