Cindy Rockwell

So many succinct clarifications in this post from the Salesforce Architects team. My favorite is the focus on soft skills which are actually serious technical requirements. Assay and Communicate & Translate are critical for good Architects. <excerpt> Communication and leadership Translation: Explain complex technical concepts to non-technical stakeholders and “speak the language” of the business Business acumen: Understand underlying business processes to ensure that technology solves actual business problems rather than just building what was requested Active listening: Listen to stakeholders to uncover the root cause of a request, not just the surface-level symptom Continuous learning: Maintain the drive to constantly update their knowledge </excerpt> Check out the article, it's good.

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Did you know that 68% of organizations feel held back by outdated systems? And nearly half admit their oldest apps are over 11 years old! These systems may be vital, but they’re also the anchors slowing down innovation. That’s where Pega’s Blueprint solution comes in. This article in Forbes explains how organizations can use Pega Blueprint to reimagine transforming legacy applications—some running on 60-year-old COBOL—into modern workflows in weeks, not months. With over 150,000 Blueprints created already, the results speak for themselves. Learn how, with Pega's generative AI-powered tools, organizations are finally taking off the handbrake and accelerating into the future. #LegacyTransformation #AIInnovation #WorkflowAutomation #BuildForChange https://lnkd.in/gnqfSR2t

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Yesterday I heard a former public tech exec call Pega Blueprint "Claude Code Meets Enterprise Workflow Automation" - I wouldn't say that is a perfect comparison but if you've spent time with tools like Claude Code then I can see how the experience would be familiar. Most importantly - what we generate with Blueprint here is going to be predictable and compliant at scale because of how we manage these workflows... but more on that later. Today I'm back with another Pega Blueprint quick look - this time with a focus on taking what you already have documented today (ex. BPMN from legacy system, or even a process drawn on a whiteboard) and how quickly we can go from diagram into an AI-assisted collaboration space with the business. I'll be sharing more quick looks at Blueprint as we go - follow for more!

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When your internal IT team is stretched thin, projects stall and risks grow. Many Southwest Missouri businesses are finding that co-managed IT bridges that gap — giving in-house teams extra capacity without losing control. With co-managed IT, your staff keeps their hands on the wheel while our specialists handle what slows them down: advanced cybersecurity, 24/7 monitoring, patching, and compliance planning. It’s a partnership model, not a takeover. For businesses in healthcare, legal, and manufacturing, this approach adds experienced eyes on every system — preventing burnout and helping meet complex regulations like HIPAA or PCI-DSS. And because we’ve been serving Springfield-area organizations for over 25 years, you get local expertise that understands both your network and your neighborhood. The result: fewer fires to fight, less stress for your IT staff, and a stronger, more secure foundation for growth. Learn more: https://lnkd.in/gMGCwnJT #coManagedIT #managedit #cybersecurity #businesscontinuity #compliance #springfieldmo #acisitsolutions #sgf #sgfmo #showmespringfieldmo #springfieldmobusiness #springfieldmolocal #swmo #417land #417local #417smallbusiness #technicalsupport #itsupport

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How can enterprises protect against the unique vulnerabilities of AI agents? Consider treating them as their own identities. Pega's Don Schuerman explains how Pega supports auditing these agents for optimal results. https://lnkd.in/g5BnseMP

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https://lnkd.in/eryRSthc If you are a salesforce crm leader or pm working on an implementation project, here is a great article that talks about the human side of implementation challenges and how to manage your team with principles.

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