Janet Richards

To accelerate this shift toward limitless digital labor capacity, #Salesforce today introduced three major pricing innovations explicitly designed to unlock #AI adoption at scale, empower organizations to expand their digital workforces, and deliver strategic investment flexibility enterprise-wide: 1. New Flex Credits to scale #Agentforce across every workflow  2. New Flex Agreement to shift investment as priorities change 3. New Agentforce user licenses, and add-ons with included Agentforce usage #CRM #Data #DigitalLabor #Agents #Cloud https://lnkd.in/gntAH799

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In an exclusive conversation with Express Computer, Yvette Cameron, senior vice president of Global HCM Product Strategy at Oracle shares growth and risk mitigation as the two primary themes for generative #AI adoption by enterprises within HR. #AIWorld https://lnkd.in/enzpirfV

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Exciting times for the enterprise tech ecosystem! Salesforce’s $8B acquisition of Informatica marks a pivotal moment for data-driven innovation. https://buff.ly/QB5zF8n As a long-time observer of and participant in hyperscaler ecosystems, I see this move as a game-changer for Salesforce’s partners and competitors alike. Here’s why it matters for executives navigating this space: 🔹 Unified AI and Data Powerhouse: By integrating Informatica’s robust data management tools—think data cataloging, governance, quality, and MDM—with Salesforce’s Data Cloud, MuleSoft, and Agentforce, we’re looking at a seamless architecture for secure, scalable AI solutions. This empowers enterprises to harness data for smarter, AI-driven customer experiences. 🔹 Partner Opportunities: For Salesforce services partners, this opens doors to new offerings—advanced data integration, compliance solutions, and AI-powered analytics. However, agility is key. Partners must quickly master Informatica’s tools to stay competitive in a crowded ecosystem, especially as new players join the fray. 🔹 Competitive Landscape: Hyperscalers like Microsoft and Oracle will feel the heat as Salesforce strengthens its foothold in the $150B data management market. Smaller vendors like Talend may face challenges, but the real test is how rivals counter with their own innovations. 🔹 Navigating Challenges: Integration complexities and potential cost pressures from Salesforce’s debt-financed deal could test partners. Strategic investment in skills and alignment with Salesforce’s AI vision will separate leaders from laggards. This acquisition signals a broader trend: data and AI are the new currency of enterprise success. For executives at Salesforce partners and beyond, now’s the time to rethink strategies and seize the opportunities this powerful combination unlocks. What’s your take on this shift? Let’s discuss! #Salesforce #Informatica #DataManagement #AI #EnterpriseTech #Hyperscalers

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This is a big deal. While everybody is trying to push agents, there is an acknowledgment that there is a gap. Data silos and poor integrity is still a massive blocker for AI adoption. Solid data management foundations are the bedrock of businesses that will thrive in the new economy. After people, it's all about the data. but if your data is all over the place, every initiative will cost more and take longer than it should. Both Salesforce and Microsoft are making big moves to consolidate data ecosystems. It's never been more important to make decisions that won't lock you into stacks you can't easily get away from.

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Excited to share that Cloudgaia has announced a strategic partnership with Swantide, redefining how Salesforce delivery gets done. Together, we are combining deep Salesforce and Agentforce expertise with AI-driven delivery automation to help customers adopt more features faster, with greater predictability and governance. This partnership challenges traditional service models by moving teams from idea to validated solution in days, not weeks, while improving consistency and accelerating time to value on Salesforce. Salesforce account teams, please contact Jon Parker at Cloudgaia to get the process started and begin to close deals faster, while offering value to Salesforce customers in a meaningful way! Thank you Mike Milburn for helping to drive the partnership! #Salesforce #Cloudgaia #Swantide #AI #Agentforce

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Just came across this timely read on how generative AI is not just reshaping enterprise software—but fundamentally transforming how we work. The shift from systems of workflow to systems of work goes far beyond automation. It’s about rethinking operating models from the ground up. And at the core of this transformation? 𝗗𝗮𝘁𝗮 𝗴𝗼𝘃𝗲𝗿𝗻𝗮𝗻𝗰𝗲 𝗮𝗻𝗱 𝗾𝘂𝗮𝗹𝗶𝘁𝘆—the true differentiators as AI scales from pilot projects to enterprise-wide impact. Whether you’re a CIO, data leader, or transformation strategist, the question is no longer if AI will take the wheel—but whether your data foundation is ready for it. Because without trusted, high-quality data, there is no intelligent automation—only noise. https://lnkd.in/gqyfFvHg

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95% of enterprise AI pilots fail to deliver ROI. Srini Tallapragada, President and Chief Engineering & Customer Success Officer at Salesforce shares the disconnect: Agents are treated as add-ons, instead of being natively embedded in the flow of work.

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Enterprise software sales isn’t about speed. It’s about alignment. When frontline users, IT, finance, and the C‑suite are aligned, deals move, commits are made. When they aren’t, no amount of pressure fixes it.

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🗓 Weekly Recap on Anthropic 1️⃣ Sets Claude as default model across ServiceNow AI workflows, rolling out to 29,000 employees. 2️⃣ Partners with UK government to deploy Claude on GOV.UK, strengthening public sector trust. 3️⃣ Expands Claude Excel add-in to Pro subscribers, boosting analyst productivity and retention. 🚀🚀🚀 #Anthropic #Weekly #Recap

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