As a Sales Navigator admin, you can make bulk updates to the email addresses associated with users’ profiles using a CSV template in LinkedIn Admin Center. For example, if your domain name changes due to a merger, acquisition, or company name change, you can change multiple email addresses from name@olddomain.com to name@newdomain.com. This change doesn't affect the email addresses associated with users’ personal LinkedIn profiles.
Important to know
• Sales Navigator Account Center has been rebranded to LinkedIn Admin Center. LinkedIn Admin Center is a self-serve tool that allows you to manage user and license management in one central location—without having to reach out to a sales or support representative. Learn more.
• Admin functionality isn’t available in the Sales Navigator mobile app. To access LinkedIn Admin Center, you must use a desktop device.
• Admin functionality isn’t available in the Sales Navigator mobile app. To access LinkedIn Admin Center, you must use a desktop device.
To update user email address domain names in bulk:
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Sign in to Sales Navigator.
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Click Admin in the top menu.
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Click Admin Center in the top menu.
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In the Users tab, click Add new users and select Add users by CSV from the dropdown menu.
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Click Get started, then click Download a CSV template
and select Update company email domain from the dropdown menu. -
Open the CSV file.
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In Column A (existing_email_address) paste the email address of your existing users. The email domain should be the original domain name.
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In Column B (invited_email_address) paste the email address of each user with the new email domain. The email usernames in each row should match for Column A and Column B.
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In the domain_name_change column (Column C) enter the value “TRUE” for all rows. You can quickly do this by dragging down to the last value of Columns A and B.
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Save the file as a CSV on your device.
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Return to the Users tab in LinkedIn Admin Center. Click Add new users and select Add users by CSV from the dropdown menu.
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Click Upload CSV to upload the file you updated. Changes to email addresses will be applied automatically.
Important to know
Learn what to do if you receive a duplicate profile error. -
Optional: Verify the email addresses by viewing a user's enterprise profile or downloading a new CSV file.
When you update user email addresses in bulk, the invitation email isn’t resent, as invitation emails are only for new users. Users who haven’t accepted their invitation must do so and complete their onboarding. Users who already accepted the invitation won’t need to complete onboarding again.