Sales Navigator users are automatically sent a welcome email when they're added to a Sales Navigator account. If their organizational email address is set as their primary email on LinkedIn, they will also receive push notifications.
If a user didn’t receive their original invitation email, admins can resend the invitation as a follow-up email or create a universal invitation link that can be sent directly to the user.
There are multiple ways in which admins can resend an invitation email to users:
- Using the user queue
- Using the quick actions bar
- Using the Users tab
Important to know
• Sales Navigator Account Center has been rebranded to LinkedIn Admin Center. LinkedIn Admin Center is a self-serve tool that allows you to manage user and license management in one central location—without having to reach out to a sales or support representative. Learn more.
• Admin functionality isn’t available in the Sales Navigator mobile app. To access LinkedIn Admin Center, you must use a desktop device.
• Admin functionality isn’t available in the Sales Navigator mobile app. To access LinkedIn Admin Center, you must use a desktop device.
To resend invitation emails using the user queue:
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Sign in to Sales Navigator.
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Click Admin in the top menu.
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Click Admin Center in the top menu.
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On the Users tab, click the License status filter and select Invited from the dropdown menu.
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Select the checkbox next to each user who should receive an invitation email and click Add to queue that appears in the lower-left corner of the page.
Note: If you'd like to resend invitations to all users, select the checkbox beside the User details column at the top of the page.
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After you've added the required users to your queue, scroll to the top of the page and click [number of users] in user queue.
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Click Resend Invite to send new invitations to the selected users. A confirmation message will confirm the invites were successfully sent.
To resend invitation emails using quick actions:
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Sign in to Sales Navigator.
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Click Admin in the top menu.
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Click Admin Center in the top menu.
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On the Users tab, click the License status filter and select Invited from the dropdown menu.
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Select the checkbox next to each user who should receive an invitation email and click Resend invite in the lower-right corner of the page.
Note: If you'd like to resend invitations to all users, select the checkbox beside the User details column at the top of the page.
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A confirmation message will confirm the invites were successfully sent.
To resend an invitation to a single user in your account:
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Sign in to Sales Navigator.
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Click Admin in the top menu.
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Click Admin Center in the top menu.
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On the Users tab, click the License status filter and select Invited from the dropdown menu.
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Select the checkbox next to the user who should receive an invitation email and click
Resend invite email in the License Status column. -
You can also click
Copy invite link, to copy the activation link. -
If you click
Resend invite email, a pop-up dialog appears. Select one of the following options:- Copy activation link - To get a copy of the activation link that you can share with the user using email or chat.
- Resend welcome email - To automatically send a new invitation. A confirmation message will confirm the invites were successfully sent.
Note: This feature isn't available in the Sales Navigator mobile app; you can copy and send activation links from your desktop.