As a Learning admin, you can view engagement with AI-powered features within the Engagement tab for a high-level overview of how learners are adopting AI-powered features over time. Admins with a Learning Hub account who have activated AI coaching have access to this reporting. If you’ve turned off access for your organization in admin settings, you can select Customize > Learner Features, and turn on AI-powered coaching. You can sort the data using a custom date range, or choose from one of our pre-determined date ranges (last 1, 3, 6, and 12 calendar months).
Learner conversations with AI-powered features
You can view the chart via the Engagement tab on the number of times a learner has a two-way interaction with one of the AI-powered coaching features, like course companion.
Here's a tip
A conversation is counted each time a learner engages with one of these features via at least one message. Learners can write a message, receive a response, and continue the conversation with additional messages.
Please review the below frequently-asked questions for more detail on reporting in Learning's AI-powered features.
Learners can initiate AI-powered conversations via several entry points in Learning:
- AI Coaching: Learners can use the full-screen AI-powered coaching experience accessible from the left-hand navigation (AI Coaching) to find content recommendations or get real-time advice.
- Course companion: Learners can use the AI-powered course companion to get instant summaries, explanations, and examples while watching LinkedIn Learning videos.
Important to know
The Reporting metric only counts interactions where learners can have ongoing conversations with AI features, such as Course Companion and AI Coaching
a) Course recommendations on the Homepage and in search results
a) Course recommendations on the Homepage and in search results
b) AI prompts on the search results page (e.g., "Summarize key learnings" or "Is this course a good fit for me?")
Reporting on learners’ AI-powered conversations is available in all LinkedIn Learning languages.
You can filter by Date range and Groups; custom benchmarks are not available.
No. You cannot download or export AI reporting data at this time. You currently can view reporting only in the Engagement tab.
You can access reporting data from the time the admin enabled the feature; reporting data for disabled metrics do not appear.