Troy Stevenson

Proud to share what has truly been an incredible year for eBay. Our strategy is delivering results, with meaningful momentum across the business. Fashion continues to be a standout growth category with $10B in GMV and nearly 10% growth in the U.S. The addition of Depop accelerates our leadership in recommerce and deepens our connection to the next generation of fashion consumers. Energized for what's ahead!

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Retail media has become a multi-billion-dollar industry, but there's a fundamental problem: major retailers earn billions while leaving small businesses - 99.9% of all U.S. businesses - completely locked out. Today, we're changing that with PayPal Ads Manager. For over a year, we’ve been building a truly commerce-focused, privacy first advertising network that leverages true consumer purchase intent for the purposes of meeting consumers with truly personalized opportunities. Now we’re bringing this incredible opportunity to small businesses, helping tens of millions of small businesses who use PayPal monetize their store traffic with the same high-margin advertising model powering major retailers. No upfront costs. No minimum commitments. Take Tameika Lewis who founded BklynBarSoap who I will speak with at Advertising Week New York later today. She integrates a simple SDK into her site in minutes, PayPal starts serving the ads, and immediately she starts earning revenue with profits flowing directly into her PayPal account that can be reinvested into the business. This isn't just creating ad inventory. It's democratizing an entire industry that's been exclusive to enterprises with massive resources. When small businesses can participate in retail media at scale, everyone wins: SMBs unlock new revenue streams, brands reach high-intent shoppers, and consumers discover relevant products where they're already shopping. This is how we turn the open web into open commerce—one small business at a time. Read more about the news here: https://lnkd.in/eaaPdmpW

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Lowe's is strategically integrating AI across its operations, focusing on enhancing customer and associate experiences, driving growth through a "total home strategy," and building an AI-native organization with a strong emphasis on change management and responsible AI principles.

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I spoke to Katherine Tangalakis-Lippert at Business Insider about why gig workers can't wait for payday. Our 2025 Gig Driver Report found 65% have borrowed money while waiting to be paid, and nearly as many people have delayed bills because of slow pay. 70% of drivers now want instant or daily pay. For platforms, this isn't a bonus feature anymore. It's core to driver retention and trust. Thank you, Katherine, for covering our report! https://lnkd.in/gNA6gxcj

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We're thrilled to reach this exciting milestone with Capital One! Through our partnership, Capital One Travel has become one of the most successful credit card travel portals in the industry, earning top industry recognition and setting a new benchmark for innovation in bank-led travel. As we evolve our relationship to support the next phase of growth, we're excited to continue delivering our HTS Fintech products, such as Cancel For Any Reason and Disruption Assistance, which are beloved by Capital One cardholders.

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Excited to see Walmart's $1 billion investment in upskilling highlighted in a recent Forbes article. Our commitment to building career pathways for every associate is transforming lives and strengthening our business for the future. Here are three key takeaways from the article: ➡️ Skills over pedigree: We’ve removed college degree requirements for over 75% of our roles, focusing on what truly matters. This opens doors for more people to grow their careers, regardless of background. ➡️ Accessible, career-driving learning: Through Walmart Academy and programs like Live Better U, we’re making upskilling available from day one, with no barriers so every associate can pursue new opportunities and higher-skilled roles. ➡️ Listening and leading: Our approach is shaped by listening to our associates and building programs that address real needs. The success of our Associate to Technician and Associate to Driver programs is proof that when we invest in our people, everyone wins. Thanks to Lorraine "Lo" Stomski for her leadership in these programs. At Walmart, we’re creating a blueprint for career mobility that puts our associates at the heart of everything we do. #TeamWalmart #Upskilling #PeopleLedTechPowered

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Reposting this conversation with Tony Xu because it captures leadership traits that matter when building teams at scale. What stood out to me: • Deep customer empathy as a strategic advantage • Clear ownership and accountability in ambiguous environments • Strategy tightly coupled with execution, not PowerPoint • Resilient culture built for long-term compounding, not short-term wins DoorDash's success reflects leaders who consistently make high-quality decisions under pressure and align teams around outcomes. That operating mindset is increasingly rare and highly transferable. Worth the watch.

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🌍 While Instacart revolutionizes grocery shopping in America with AI agents, what does this mean for Africa's retail future? Instacart just launched AI solutions that turn grocery shopping into simple conversations. Major retailers like Kroger and Sprouts are already onboard, letting customers build baskets, get meal suggestions, and complete purchases through natural dialogue with AI agents. This "prompt economy" shift is fascinating for Africa's context. We're leapfrogging traditional e-commerce infrastructure in many regions. Imagine AI-powered shopping agents adapted for local markets - helping customers navigate seasonal produce availability, suggesting recipes with indigenous ingredients, or facilitating group buying for rural communities. In Uganda, Kenya, and Nigeria, we're already seeing mobile-first commerce solutions. Adding conversational AI could democratize access to quality groceries, especially in areas where traditional retail infrastructure is limited. The real opportunity? Building AI shopping solutions that understand African contexts - local languages, cultural food preferences, and community buying patterns. 💬 How do you see conversational AI transforming retail across Africa? What challenges and opportunities do you foresee? #ArtificialIntelligence #AfricaTech #AIForGood #FutureOfRetail #DigitalAfrica

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Cross shopping between #grocery stores has increased 8% in the last year. He's my conversation with Bill Wilson of Supermarket News where I break down the trends in consumer behavior & industry competition that make customers increasingly uncommitted. https://lnkd.in/gMn4pG2e

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At Expedia Group, we're passionate about experimenting with AI to empower our travelers. The Expedia app is now live in ChatGPT, bringing the power of our pricing and supply data directly into everyday conversations, to make travel planning easier. This integration is all about putting the traveler first, meeting our travelers where they are, and bridging the gap between inspiration and booking. Just ask a question like: “Expedia, find me a hotel in Amsterdam near the canals for November 26-30”, and ChatGPT will deliver dynamic pricing, interactive maps, and custom itineraries, all powered by Expedia. This is more than a feature launch. It’s a next step in making AI real for our travelers. Through partnerships like this and by embedding AI across our brands, it's our aim to create smarter, more intuitive, and more trustworthy experiences. Please give it a try and let me know what you think!

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