Robert Valentino - Lean Coach®

Robert Valentino - Lean Coach®

Los Angeles Metropolitan Area
14K followers 500+ connections

About

VALUE PROPOSITION

► I deliver solid results as a Lean Six Sigma Master Black Belt…

Services

Articles by Robert Valentino -

Activity

Experience

  • Lean Coach® Graphic

    Lean Coach®

    Los Angeles Metropolitan Area

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    Salt Lake City, Utah, United States

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    San Bernardino, CA

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    Louisville, Kentucky Area

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    Greater Salt Lake City Area

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Education

  • Stanford University Graduate School of Business Graphic

    Stanford University Graduate School of Business

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    The Stanford LEAD: Corporate Innovation Certificate is a year-long, 8-course program on key business fundamentals: finance, strategy, and critical thinking, as well as elective options such as design thinking and the innovation process, building business models, negotiation strategies, and overcoming resistance to change. Throughout the program, participants exchange ideas and collaborate on projects with small teams of like-minded, like-motivated peers, and engage with world-renowned Stanford…

    The Stanford LEAD: Corporate Innovation Certificate is a year-long, 8-course program on key business fundamentals: finance, strategy, and critical thinking, as well as elective options such as design thinking and the innovation process, building business models, negotiation strategies, and overcoming resistance to change. Throughout the program, participants exchange ideas and collaborate on projects with small teams of like-minded, like-motivated peers, and engage with world-renowned Stanford GSB faculty, Silicon Valley leaders, coaches, thought leaders, and luminaries through regular live events, discussions, and facilitated feedback.

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Licenses & Certifications

Volunteer Experience

Publications

  • 12 Strategies To Turn Your Customer Service Into A Five-Star Experience

    Forbes.com

    The adage “the customer is king” will always ring true, no matter what industry you’re in. A negative customer experience can lead to the demise of a business if its leaders can’t figure out how to fix it.

    Fortunately, there are plenty of things you can do to improve your customer support. Below, 12 members of Forbes Coaches Council discuss the best ways for businesses to transform their customer service into a five-star experience.

    See publication
  • Lean Leadership: Career Advice For Entry- And Mid-Level Managers

    Forbes.com

    "From my experience, it doesn't matter what industry you work in or your job function. Entry-level to mid-level management are typically rated in three categories: productivity, projects and people."

    See publication

Languages

  • English

    Native or bilingual proficiency

  • Spanish

    Elementary proficiency

Organizations

  • University of California, Riverside

    Advisory Board Member

    - Present

    Advisory Board Member for the University of California, Riverside's Design Thinking program.

  • Forbes Coaches Council

    Official Member

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    Sharing insights on Operational Excellence with Forbes Coaches Council, an invitation-only organization for successful senior-level executives in the coaching industry.

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