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Visionary CTO and IBM Distinguished Engineer with 25+ years of experience at the…
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Articles by Rajesh
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✈️ The Fragility of Enterprise Design: Lessons from an Airline Disruption
✈️ The Fragility of Enterprise Design: Lessons from an Airline Disruption
What truly separates a mediocre company from a great one is its resilience—its ability to gracefully handle unforeseen…
10 Comments -
Are Your SSH Keys a ticking time bomb?
Are Your SSH Keys a ticking time bomb?
Introduction The SolarWinds supply chain attack is still fresh in our memories where the attacker inserted malicious…
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Five actions to prepare against AI threats.
Five actions to prepare against AI threats.
Introduction Artificial Intelligence (AI) capabilities are rapidly evolving and are easily accessible. Bad actors with…
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Why each of us need to act now on Artificial Intelligence!
Why each of us need to act now on Artificial Intelligence!
Context The goal of this article is to make everyone conscious of the recent advances in Artificial Intelligent and its…
22 Comments -
Unlock Innovation and Boost ROI: Why PaaS is Your Cloud Secret Weapon!
Unlock Innovation and Boost ROI: Why PaaS is Your Cloud Secret Weapon!
Tired of managing servers instead of building great applications? You're not alone. Many businesses still migrate to…
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Digital Experience needs to cross organizational boundaries!
Digital Experience needs to cross organizational boundaries!
In today’s world of smartphones and internet, users are increasingly looking for ways to complete transactions…
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AI: Age of personalized tutoring is coming!
AI: Age of personalized tutoring is coming!
AI is the new craze that is taking over many conversations. In my quest to learn more about AI, I was exploring various…
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Design is not about visual appeal
Design is not about visual appeal
What is design? To me, it is the process of creating something useful, which can be conveniently used, and eventually…
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DevOps in the outsourcing world!
DevOps in the outsourcing world!
DevOps originated around year 2007-2008. One of the core tenets of DevOps is to tear down the walls between…
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Fast and furious!
Fast and furious!
Automobiles are essential parts of our everyday life and managing the roadways are getting increasingly complex…
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Activity
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😨 I’ve been through three acquisitions, a major spin-off, and countless enterprise transitions. I’ve seen the same mistake too many times: Leaders…
😨 I’ve been through three acquisitions, a major spin-off, and countless enterprise transitions. I’ve seen the same mistake too many times: Leaders…
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❓ Ever been in a meeting that felt like it was moving through molasses? ⚔️ I once watched a multi-million dollar IT modernization project stall out…
❓ Ever been in a meeting that felt like it was moving through molasses? ⚔️ I once watched a multi-million dollar IT modernization project stall out…
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I'm attending the 𝐀𝐠𝐞𝐧𝐭𝐢𝐜 𝐀𝐈 𝐂𝐨𝐧𝐟𝐞𝐫𝐞𝐧𝐜𝐞 by Data Science Dojo this 𝐀𝐩𝐫𝐢𝐥 𝟔–𝟏𝟎, 𝟐𝟎𝟐𝟔. 👉 Register for 𝐅𝐑𝐄𝐄:…
I'm attending the 𝐀𝐠𝐞𝐧𝐭𝐢𝐜 𝐀𝐈 𝐂𝐨𝐧𝐟𝐞𝐫𝐞𝐧𝐜𝐞 by Data Science Dojo this 𝐀𝐩𝐫𝐢𝐥 𝟔–𝟏𝟎, 𝟐𝟎𝟐𝟔. 👉 Register for 𝐅𝐑𝐄𝐄:…
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Experience
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Publications
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Catalog-based Service Request Management
IBM Systems Journal
To manage the delivery of services competitively on a large, global scale, an IT (information technology) service provider must efficiently use service delivery resources—in particular, skilled service delivery teams. Service requests form a large and important component of the management of a client's IT infrastructure. Currently, the fulfillment of IT service requests is often managed on a per-account basis. Service-delivery teams fulfill service requests according to account-specific…
To manage the delivery of services competitively on a large, global scale, an IT (information technology) service provider must efficiently use service delivery resources—in particular, skilled service delivery teams. Service requests form a large and important component of the management of a client's IT infrastructure. Currently, the fulfillment of IT service requests is often managed on a per-account basis. Service-delivery teams fulfill service requests according to account-specific processes by using an account-specific service-request-management environment, making it difficult to leverage the skills of the various delivery teams for multiple accounts. The service delivery management platform (SDMP) uses reusable service components that can be performed by multiple delivery teams and can be assembled into service compositions to which multiple clients can subscribe. The SDMP catalog is the information repository that manages service components, composition, providers, and subscriptions and is used by the service-request runtime environment to implement specific customer service requests. In this paper, we describe a catalog-based architecture for service delivery management and demonstrate how its use can provide a global service-delivery organization with a platform for achieving significant productivity gains.
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Patents
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Method and apparatus for discovering and utilizing atomic services for service delivery
Issued US20070282655A1
See patentA method, apparatus and computer readable medium for identifying and partitioning atomic services in an information technology (IT) environment are included within the invention. More specifically, the invention provides a method and system for identifying service boundaries and partitioning services into atomic services based on the services boundaries. In order to more efficiently provide services in an IT environment, this invention in at least one embodiment utilizes a method of…
A method, apparatus and computer readable medium for identifying and partitioning atomic services in an information technology (IT) environment are included within the invention. More specifically, the invention provides a method and system for identifying service boundaries and partitioning services into atomic services based on the services boundaries. In order to more efficiently provide services in an IT environment, this invention in at least one embodiment utilizes a method of partitioning services into atomic services based on natural services boundaries such that those atomic services may be standardized and reused as needed.
Languages
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Hindi
Native or bilingual proficiency
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Bengali
Professional working proficiency
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🤖 What would happen if AI with autonomy gets stubborn? ⚡ This simple experiment, got me thinking of a danger that we are ignoring. 🤦♂️ I was…
🤖 What would happen if AI with autonomy gets stubborn? ⚡ This simple experiment, got me thinking of a danger that we are ignoring. 🤦♂️ I was…
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Proud to share that DigitalXForce has been named a Winner at the 2026 Global InfoSec Awards for AI-Powered Risk Management 🏆 This recognition…
Proud to share that DigitalXForce has been named a Winner at the 2026 Global InfoSec Awards for AI-Powered Risk Management 🏆 This recognition…
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Patrick Clark
WakeMed Health & Hospitals enhanced mental health care access through data-driven initiatives, leveraging data and analytics to pinpoint operational inefficiencies amidst escalating demand and delayed responses. Through the strategic application of data and analytics, the organization successfully engaged physicians in solutions to improve consult turnaround time performance, ensuring the timely delivery of mental health services to those in need.
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Roshan Padmanabhan
Success depends entirely on how well a firm executes its change management, transforms its talent, and architects its systems for speed and scale. Nandan Nilekani outlines a critical framework when a company navigate the transition to AI. What still matters: - First Principles thinking - Leadership in effective change - Understanding enterprise context - Strong collaboration - Agnostic design - Intense focus on productivity - Getting the house in order - Engineering bent of mind
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Karthik Kalkur
How did we used Domain Driven Design concept to break down our monolithic system into bounded contexts, and modernize it into cloud-based microservices? Also, how did we implement the bubble context architecture pattern? Read our Engineering Technical blog Credits : Danish Garg https://lnkd.in/dhPSDf4V
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Thomas Cross
This video by @InterSystems introduces the OMOP Platform, a new service by InterSystems designed to support researchers by transforming EHR data into the OMOP format. 👉 https://lnkd.in/gAq42nhm The platform features a FHIR-to-OMOP transformation pipeline and an OMOP repository hosted on #InterSystems #IRIS Cloud #SQL.
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Muthu Chandra
The challenge isn't just automating pre-authorization, it is building systems that understand clinical context, regulatory nuance, and patient urgency simultaneously. That is where agentic AI architectures make the difference. When we talk about "empowering clinicians to act faster," we are really talking about intelligent orchestration: AI agents that can reason across policy documents, clinical guidelines, and member data in real-time, then route decisions to the right stakeholders with full transparency. This is the future we are building across our Healthcare Payer systems that don't just process faster, but think smarter. Worth watching for anyone working at the intersection of AI and healthcare operations. Valuable insights Babu Dhandapani #HealthcareAI #AgenticAI #HealthTech #citiusTech #Knewron
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Josep Vilalta - Marzo
Becoming Clinical Interoperability This Post discusses the multiple interconnected terms we use when faced with specifying clinical interoperability scenarios. We will introduce clear definitions and relationships between the core concepts of interoperability in a healthcare context. We are going to illustrate the relationship of the concepts through several interoperability workflow patterns rendered by sequence diagrams. We will focus on the following key workflows: 1. Basic FHIR API Workflow: Patient data retrieval via FHIR API. 2. Medical Device Integration Workflow: Infusion pump sending data to EHR. 3. Cross-Enterprise Document Sharing (XDS) Workflow: Sharing a clinical document between two different healthcare organizations. 4. Laboratory Result Delivery Workflow: From lab device to EHR via LIS and HIE. These diagrams depict the flow of data and the interactions between the clinical interoperability core concepts (Platform, System, Component, Device, API-interface, and Artifact) in various interoperability scenarios. Each diagram highlights the role of standards (like HL7, FHIR, IHE profiles) and the importance of APIs and interfaces in enabling these workflows. A System resides on a Platform. It is composed of several Components. It connects to other Systems and Devices via API-interfaces. It creates, consumes, and manages Artifacts. An Artifact is the data object created by a System, Component, or Device. It is transmitted from one entity to another via an API-interface. It is stored and managed on a Platform. In essence, Platforms provide the foundation, Systems perform the core functions, Components and Devices create and consume data, APIs are the communication channels, and Artifacts are the standardized data packages that flow through these channels. All this, to achieve continuity of care with seamless interoperable, and a medical outcome, that improves the citizen's functional health status. This comprehensive explanation of clinical interoperability concepts and workflows, along with conceptual frameworks, standards compliance regulation, and visual representation of conformance rules (IHE Implementation Guides), provides a holistic view of how healthcare systems achieve interoperability in practice. Enjoy! jvilalta@vico.org https://vicoacademy.com/ #VICOOPENAcademy @VICO OPEN Academy
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