Amy Saddington

AI is transforming healthcare, but without the right talent in place, that transformation will stall. In this spotlight from Kevin Anderson, ZRG outlines how health systems must evolve their workforce strategy to meet the rising demand for AI fluency. From diagnostic imaging and clinical decision support to revenue cycle management, healthcare now requires leaders who can navigate both AI systems and complex patient ecosystems. The message is clear. Building AI capabilities starts with building the right team.

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In a recent Accelerating Physician Leader Impact episode, Paul R. Hinchey, M.D., MBA, COO of University Hospitals, offers a compelling look at how UH is reimagining integration across a $6B enterprise with 21 hospitals and 200+ physician offices. His perspective is shaped by a career that began in paramedicine, grounding his leadership in scale, coordination, and value creation. Dr. Hinchey talks with Michael Anderson, MD, MBA about UH’s journey toward aligning culture, incentives, and operating models around the patient journey, not organizational silos. He also elevates the untapped potential of EMS as a proactive, payer‑agnostic, 24/7 extension of the care team—a critical asset for navigation, follow‑up, and care-at-home. It’s why UH chose a system CMO with deep prehospital expertise to lead what he calls “the spaces in between.” Looking ahead, Dr. Hinchey is energized by ambient AI, scalable virtual consults, and remote monitoring to reduce burden, enhance decision support, and expand access—while preserving the human connection at the heart of care. This is a worthwhile conversation for anyone focused on physician leadership, system integration, and the future of patient‑centered enterprise design. Listen here: https://lnkd.in/ekkyut9Y #ImpactfulLeaders #PhysicianLeaders #Podcast

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High clinical attrition—up to 60% in some roles—is fueling critical staffing shortages and costing US providers billions. Workforce programs often miss the mark by taking a one-size-fits-all approach, rather than addressing employees' diverse emotional and functional needs. Our research shows how workforce segmentation can reduce turnover and unlock up to 10% in labor cost savings. Learn more here: https://lnkd.in/e3r5RnYe #PeopleStrategy #HealthCareTalent

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Thank you Jay Bhatt and the authors of this valuable report. As you know our UK Centre has done similar research in the past including our 2018 report on Medtech and The Internet of Medical Things to our 2019 and 2020 reports on the digital transformation of healthcare in both the UK and in Europe. Its disappointing to see many of the problems we identified still undermining the potential of connected care. One statement in particular stands out for me 'Many medical devices are already connected, but as single-point solutions, rather than as part of a seamlessly integrated network With a wider range of interoperable data sets, connected devices can drive'. Also while medtech leaders surveyed were optimistic about the impact of connected care, they tempered their enthusiasm due to providers’ slower-than-anticipated adoption rates. The report states that ‘this disconnect highlights the importance of medtech companies aligning their innovations with the practical realities of health care delivery’. Furthermore that ‘many of the challenges faced in adopting connected care are interconnected and influence one another with the issue of lack of interoperability, or the ability to access and share data and insights from different IT systems, particularly significant and possibly the central or most critical factor affecting other challenges’. In my experience even if a company can demonstrate conclusively end user value it is often not enough but requires full engagement and buy in from clinicians as well as a willingness from leadership and end users to work differently.  It also requires new models of funding innovation. The report discusses these issues and so much more, don’t take my word for it but read it for yourselves!    Andrew Flockhart Kathryn Thompson Sara Siegel Karen Kirkham James Gregson Emily May Heena Dodhia Elizabeth Hampson Angela Bowden

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What makes a healthcare COO truly impactful today? WittKieffer, in collaboration with Vizient, Inc., explores the evolving role of the COO in a transforming healthcare landscape. Their new report introduces a leadership framework built around four key facets: 💡 Operations Driver 💡 Alignment Catalyst 💡 Forward Thinker 💡 Growth Accelerator These insights reveal how COOs are balancing strategy and execution, culture and performance, and today’s demands with tomorrow’s readiness. Dive into the full report: https://lnkd.in/ez-KSDYr

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430% ROI in healthcare workforce management. But how was it calculated? In this clip, our guest speaker, Forrester Principal Consultant Amy Harrison, explains how the Total Economic Impact™ study was conducted - including interviews with healthcare leaders and the creation of a composite organization model to quantify impact. The key takeaway: This was built from real customer outcomes.

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