The security of your data is of the utmost importance, and in order to maintain the highest levels of protection, we periodically and proactively update our app packages. As a Salesforce admin, you must update the SN for SFDC app package. While performing this upgrade procedure, you may come across the following errors:
While updating the SN for SFDC app, a common issue results in a client ID error or child app error such as the following:
To resolve this issue, complete the following steps:
Sign in to Salesforce and navigate to Setup Home.
Enter LinkedIn Sales Navigator Assistant in the quick find search bar.
From the LinkedIn Sales Navigator Assistant app, click the Setup tab and then click Edit displayed for the Schedule Data Validation Jobs option.
Click Deactivate to disable the scheduled job and disable the feature entirely by toggling Confirm Feature Enablement to Off.
Click Finish to return to the Setup screen.
On the Setup screen, toggle the Enable Enterprise Features to Off.
Return to App Exchange, navigate to the LinkedIn Sales Navigator for Salesforce app package page, and re-install the app.
Once completed, you should not see the error message in the Error Log. If you have further issues, please reach out to LinkedIn Support.
Return to the LinkedIn Sales Navigator Assistant Setup screen and re-activate the Data Validation job.
After updating the Salesforce app package, you may see an error indicating insufficient read access on object User/OAuth such as the following:
To resolve this error, you must create a permission rule for the custom object User OAuth that is created by the LinkedIn Sales Navigator app package.
Sign in to Salesforce and navigate to Setup Home.
Enter Permission Sets in the quick find search bar.
On the Permission Sets page, click New.
Enter LinkedIn OAuth User as the label for the new permission set.
In the License field, select Salesforce.
Click Save.
You are directed to a permission set settings page.
On the Settings page, enter User Oauths in the search bar and select the object.
Within the object settings, click Edit.
In the Object Permissions section, enable Read, Create, Edit, Delete and View All permissions.
In the Field Permissions section, enable the following permissions:
Read and Edit permission for:
Read permissions for:
Click Save.
Return to the permission sets page and select the newly created LinkedIn_Oauth_User.
Within the settings, select Manage Assignments.
Click Add Assignments.
Check the Action checkbox to mark all users and then click Assign.
Related tasks: