Update LinkedIn Sales Navigator for Salesforce app package

Last updated: 6 months ago

The security of your data is of the utmost importance, and in order to maintain the highest levels of protection, we periodically and proactively update our app packages. As part of these protocols, we recommend Salesforce customers with LinkedIn Sales Navigator Advanced or Advanced Plus contracts using Embedded Profiles in their Salesforce regularly update the app package to ensure you have the latest functionality and bug fixes.

Important to know

• Effective September 2025, Salesforce is updating how connected apps function in an effort to improve organization security and admin control. This change is needed to reduce the risk of unauthorized access while giving admins clearer oversight of the apps their users depend on. Admins are advised to review the Salesforce communications and complete the recommended next steps. Learn more.

• Only a Salesforce admin can update the app package.

To update your Sales Navigator app package on Salesforce:

  1. Sign in to Salesforce and navigate to Setup > Home.

  2. Enter Installed Packages in the quick find search bar.

  3. In the left rail, click Installed Packages.

    Installed Packages

  4. Look for the app titled SN for SFDC and check the version number your organization currently has installed.

    Sales Navigator for SFDC version

  5. Click Visit AppExchange displayed at the top of the page.

    Visit App Exchange

  6. On the AppExchange, search for LinkedIn Sales Navigator.

  7. Click the search result titled LinkedIn Sales Navigator for Salesforce.

    LinkedIn Sales Navigator for Salesforce in AppExchange

  8. Click Get It Now displayed at the top right of the screen.

    Get It Now option

  9. Ensure the correct Salesforce account is connected.

  10. Click Install in Production.

    Install in Production

  11. Click Confirm and Install.

  12. Select Install for All Users and click Upgrade.

    Install for all users and click Upgrade

  13. Return to Salesforce, and confirm in installed packages that the app now has the latest version as seen in the AppExchange.

    Post Upgrade version verification

  14. Assign the OAuth User permission set for all relevant users.

    See steps to troubleshoot insufficient read access on object User/OAuth error here.

  15. To be able to access Embedded Profiles, and Embedded Experiences, ensure that you've set up the required user permissions.

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