The content you input into the Generative AI (GAI) features won’t be used to train, fine-tune, or improve our GAI models without your approval. The content you input is only used to provide and improve individual customer experiences, and is not shared across or between other customers. Please note if you choose to provide optional feedback within the product, we may use the inputs and outputs relating to that feedback to improve our products in general.

For the purposes of generating a custom, personalized message, the GAI model used for Message Assist will use data attributes sourced from public LinkedIn member profiles and publicly available data from Bing. Customer data, other than seller or admin data entries, are not used by the feature. No customer personal data or member personal data is used by Message Assist to train the model.

Since personal data isn’t currently used to train the GAI models for Message Assist, there is no similar setting in Sales Navigator similar to the one you find in your LinkedIn profile settings. The setting in your personal LinkedIn account controls whether LinkedIn can use your data to train generative AI models that are used for content creation on LinkedIn.

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• Control whether LinkedIn uses your data to train generative AI models that are used for content creation on LinkedIn

No, Message Assist doesn’t use conversational AI.

No, Message Assist doesn’t currently use CRM data.

• LinkedIn first party data - Recent posts and member profile data for public profiles. This data aids message personalization such as shared experiences.
• Data from partnership with Microsoft and OpenAI - Account IQ sources from public records from Bing. This data aids message personalization by connecting users’ products to buyers’ strategic business needs.
• Seller or admin data entries - Sellers or admins may add their product or service’s name and create an AI-assisted product description using our Sales Navigator product and services personalization feature. This data is used to craft the value proposition portion of the message.
  

We leverage data that our customers and members have chosen to share on LinkedIn and then use AI to help format and create the elements of an outreach message. We also rely on Account IQ to generate insights at the account level for further message personalization.

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• Account IQ in Sales Navigator

While we have taken safety precautions in developing Message Assist, we still recommend reviewing the content recommended. If you use Message Assist in Sales Navigator, you should review the message draft for accuracy and make any necessary edits before sending it. Users are ultimately responsible for the messages they send to leads, and for adhering to applicable laws related to message content.

We have built signals into Message Assist to identify and address potentially biased content. Additionally in our testing phase, we have optimized the AI model with direct feedback from real sales professionals to help address any discriminatory, abusive, or biased content.

As with all our products, our teams continuously assess our systems, and if harmful biases are identified, we work to address them.

AI-Assisted Messages uses the GPT 4o model from OpenAI.