Integrating SAP SuccessFactors with LinkedIn Recruiter through Recruiter System Connect (RSC) helps you streamline your hiring process by syncing candidate data, job postings, and recruiter activity between platforms.
What this means for you
Recruiter System Connect (RSC) enables seamless data exchange between LinkedIn Recruiter and your SAP SuccessFactors ATS. With this integration, you can:
- View LinkedIn profiles directly in SAP SuccessFactors
- Export candidates from LinkedIn to your ATS
- Sync application history, notes, and interview feedback
- Improve collaboration across your hiring team
Access the steps below to activate Recruiter System Connect and SAP SuccessFactors ATS.
You can connect your SAP SuccessFactors ATS with LinkedIn Recruiter via the LinkedIn onboarding widget so you can access real-time candidate data without switching platforms.
You’ll need to complete the following actions, in sequence, to activate RSC in SuccessFactors. If you have more than one contract, you'll need to repeat the steps for each contract.
- Step 1: Assign SAP role-based permissions
- Step 2: Set up RSC Hiring API integrations in SuccessFactors
- Step 3: Connect individual SuccessFactors user accounts to LinkedIn Recruiter
- Step 4: Sync your data
See Integrate RSC with your SuccessFactors Recruiting Instance for the SAP SuccessFactors activation guide.
Before you begin
Review the following requirements so you can activate the integration in your ATS. Reach out to your internal IT team for help if needed.
- Make sure you’re an admin in LinkedIn Recruiter and your ATS. You must have a Hiring Project Creator license with admin permission in Recruiter. See Available license and permission types in Recruiter for more information about permissions.
- Remember your Recruiter dashboard name and contract ID. To find your dashboard name and ID, move your cursor over the profile photo on your Recruiter homepage.
- Use a supported internet browser, such as Microsoft Edge, Firefox, or Chrome.
- Use an incognito or private browser window.
- Disable any settings that block third-party cookies or cross-site tracking. Reach out to your internal IT team if you need help disabling cookies/tracking.
- If you have more than one contract, you'll need to repeat the following steps for each contract.
Important to know
You need to disable third-party (www.garudax.id) cookie blocking or content blocking for any widgets to render in your browser, regardless of the browser you use.
Step 1: Assign SAP role-based permissions
Similar to the LinkedIn Recruiter Admin license, SAP SuccessFactors requires that the person configuring the connector have the correct permissions. The user will not be able to access any of the configurations without these permissions.
To assign RSC permissions in SuccessFactors:
- Type and select “Manage Permission Roles” in the SuccessFactors search bar.
- Select Recruiting Admin > Edit > Add Permissions.
- Enter "LinkedIn" in the search bar and press Enter.
- Under Administrator Permissions select Manage Integration Tools, then select the Manage LinkedIn Setup and Implementation checkbox.
- Under User Permissions select MDF Recruiter Permissions, then select the Edit, Import, and Export checkboxes under LinkedInDeveloperApplication and LinkedInIntegrationConfiguration, respectively.
Step 2: Set up LinkedIn Hiring Integration API application in SuccessFactors
Once you have assigned permissions, configure your RSC instance by provisioning the LinkedIn API application in SuccessFactors. This action allows you to activate integrations in one instance, across all packages, within the LinkedIn onboarding widget.
Follow the steps below to configure the LinkedIn Hiring Integration API application in SuccessFactors.
Here's a tip
If an integration package or feature is disabled, it's likely your ATS is currently not offering it, or you don’t have permission to adjust this package. Check with your ATS to ensure all features are enabled or to request an integration.
Important to know
The default access level for the Recruiter System Connect integration is set at the contract level. The default access level for ATS-Enabled Reporting is set at the company level.
To set up the LinkedIn Hiring Integration API application in SuccessFactors:
-
In the SuccessFactors search bar, enter and select "Security center".
-
Select the LinkedIn Account Setup tile.
Here's a tip
ATS-Enabled Reporting is automatically selected by default. You can deselect this if you want to opt out of ATS-Enabled Reporting. -
On the LinkedIn Account Setup page select the Enable Customer LinkedIn Account checkbox and click Create Customer LinkedIn Account.
-
The LinkedIn Account Setup page will expand to show Apply with LinkedIn and Recruiter System Connect. Follow the instructions on the page and click Enable under Recruiter System Connect.
-
Under Recruiter System Connect, click Select Contract to launch the LinkedIn Onboarding Widget popup.
Click Choose Integrations.
-
In the next popup, click the Recruiter System Connect checkbox.
-
Scroll down and click Save changes and Close.
You have activated RSC in SuccessFactors.
Step 3: Map SAP SuccessFactors fields to LinkedIn RSC API fields
All the required fields are automatically mapped. You may choose additional SuccessFactors fields you want to align with RSC fields.
To map SuccessFactors fields to the RSC API fields:
- On the LinkedIn Account Setup page under the Recruiter System Connect tile, click Review Sync Configuration.
- The Recruiter System Connect Sync Configuration page will have three tabs to configure: Data Transfer to LinkedIn, Data Transfer from LinkedIn, and Data Sync and Monitoring. Under SAP SuccessFactors Recruiting Field ID, select the field you want map. (Disabled fields are preset by SAP.)
- On the Candidate Type tab choose Candidate type, then select the candidate privacy preference (on the right side of the page).
- Click Save.
Here's a tip
Reach out to your SuccessFactors rep to sync historical data after completing the configuration.
Step 4: Sync your data
The sync will initiate the historical data sync of up to two full years of data. (It is dependent on their data timestamps.) When completed, it will rerun every 30 minutes to pick up changes since the last sync. To initiate data sync between RSC and SuccessFactors:
- In the Recruiter System Connect Sync configuration page click the Data Sync and Monitoring tab.
- Click Initiate sync, then confirm the sync in the popup.
- Click Refresh to see progress of the data sync.
Access reports to better understand your sourcing and hiring activities across your entire funnel. You must activate RSC before activating ATS-Enabled Reporting.
Before you begin
Review the following requirements so you can activate the integration in your ATS. Reach out to your internal IT team for help if needed.
- Make sure you’re an admin in LinkedIn Recruiter and your ATS. You must have a Hiring Project Creator license with admin permission in Recruiter. See Available license and permission types in Recruiter for more information about permissions.
- Remember your Recruiter dashboard name and contract ID. To find your dashboard name and ID, move your cursor over the profile photo on your Recruiter homepage.
- Use a supported internet browser, such as Microsoft Edge, Firefox, or Chrome.
- Use an incognito or private browser window.
- Disable any settings that block third-party cookies or cross-site tracking. Reach out to your internal IT team if you need help disabling cookies/tracking.
- If you have more than one contract, you'll need to repeat the following steps for each contract.
Sync your data
The sync will initiate the historical data sync of up to two full years of data. (This is dependent on their data timestamps.) When completed it will rerun every 30 minutes to pick up changes since the last sync. To initiate data sync between RSC and SuccessFactors:
- On the SuccessFactors Recruiter System Connect Sync Configuration page click the the Data Sync and Monitoring tab.
- Click Initiate sync, then confirm the sync in the popup.
- Click Refresh to see progress of the data sync.
ATS-Enabled Reporting is now activated in SuccessFactors.
Important to know
The default access level for the Recruiter System Connect integration is set at the contract level. The default access level for ATS-Enabled Reporting is set at the company level.
Here's a tip
Once you've enabled ATS-Enabled Reporting, register for the Interpret the ATS-Enabled Hiring Funnel and Source Reports course in the LinkedIn Learning Center to learn how to interpret the report.
Troubleshoot
If you’re having trouble setting up integrations in SuccessFactors, follow these troubleshooting tips:
- Check that you’re an admin for the contract or have authorization to access the LinkedIn dashboard.
- If you have more than one contract, make sure you complete the above steps for each contract.
Once you have completed the steps outlined above, the integrations should be activated in your ATS. For more support, you can contact SuccessFactors ATS support or email LinkedIn support at LTSATSIntegrations@LinkedIn.com.