Tagged in “Troubleshoot”

4 articles
  • Clear your cache and cookies

    Troubleshoot

    Clearing cache and cookies on your browser can be a helpful step in resolving any issues you may be experiencing with LinkedIn. This article provides links to the step-by-step instructions for clearing cache and cookies for several browsers. Learn…

  • Troubleshoot video/audio playback in Learning

    Courses and Videos and Troubleshoot

    You can troubleshoot and solve most audio and player issues in LinkedIn Learning by clearing the cache and cookies in your web browser, or logging out and logging back in. For more information, please review the below troubleshooting tips. Learn…

  • Create an EML file

    Troubleshoot

    Most email providers allow you to download an email as an EML file. The file can provide valuable information to our technical support teams when troubleshooting complex issues. A support agent may ask you to download an EML file and forward it to…

  • Troubleshoot course loading and completion issues in Learning

    Courses and Videos and Troubleshoot

    As a LinkedIn Learning user, you may encounter occasional issues loading, accessing, and viewing completions in Learning course videos, including:A course appearing as "In progress" after you've completed itA course fails to appear as "Complete"A…