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Providing services: Customer Service, Customer Support, Technical Support, Content Strategy
Summary: Customer-focused professional with BPO experience in fast, effective problem-solving and client support.
Providing services: Technical Support, Outsourcing, Customer Service, Customer Support, Network Support
Summary: Bekommen deine Kunden den Support, den du als Kunde selbst gern hättest? Gerade einmal 2 von 10 Geschäftsführern von MSPs oder Systemhäusern beantworten diese Frage mit einem eindeutigen Ja. (Quelle: eigene Umfragen) Genau hier kommt mein Unternehmen MSP-Support GmbH ins Spiel: Gemeinsam sorgen wir dafür, dass deine Kunden den besten IT-Support bekommen. Den, den du als Kunde gern hättest. Ich unterstütze MSPs und Systemhäuser mit 5 bis 30 Mitarbeitern, die täglichen Herausforderungen im Support zu meistern: ▶ Annahme von Anrufen und Erstellen von qualifizierten Tickets ▶ Bearbeitung von Tickets im direkten Kundenkontakt ▶ Betrieb von Managed Services wie Monitoring, Backup oder Sicherheitsaudits ▶ Übernahme von Wartungsarbeiten ▶ Disposition und Steuerung des gesamten Ticketprozesses Das alles in deinen Systemen und 100 % White-label. Wenn ich die Geschäftsführer unserer Kunden frage, was sie an unserem Service schätzen, antworten diese: ▶ schnell, kompetent und freundlich am Telefon (knapp 80 % der Anrufe nehmen wir unter 20 Sekunden an) ▶ Tickets enthalten alle Informationen, die der Techniker benötigt, um mit der Bearbeitung zu starten ▶ maximal 4 Stunden, bis die Bearbeitung eines Tickets startet ▶ Entlastung der Mitarbeiter, die so ungestört am Projekt arbeiten können und zufriedener sind ▶ zufriedene Kunden, die jederzeit einen Menschen telefonisch erreichen Damit bleiben deine Kunden dauerhaft bei dir und vertiefen die Zusammenarbeit. Zusätzlich arbeiten wir mit jungen Unternehmen zusammen, die sich strategisch dafür entschieden haben, keinen eigenen Support aufzubauen. Für diese übernehmen wir den kompletten Support. Du möchtest deinen Kunden den Support bieten, den sie verdienen? Oben im Profil findest du einen Button, mit dem du uns einen Termin buchst. Wir nehmen uns dann 30 bis 60 Minuten Zeit und klären, wie dein Unternehmen, deine Mitarbeiter und du von einer Zusammenarbeit profitieren. Und ob das überhaupt sinnvoll für dich ist.
Providing services: Bookkeeping, Negotiation, Video Editing, Administrative Assistance, File Management, Invoice Processing, Outsourcing, Project Management, Technical Support, Typing
Summary: Strategic Planning, Material Management, Logistics framework,Supply Chain Management, Vendor Development, Contract administration, Inventory monitoring, Management, Client Servicing, Cost Optimization MIS Reporting.Team player, Quality assurance , sustainability, Total 16 + years of experience in UAE toward to Project procurement profession. +8 years in oil and gas pipeline laying,excavation , backfilling with civil infrastructure and electromechanical, instrument, service level agreement, fabrication of pressure reducing and metering skid and pressure vessel, 8 + years in integrated wastewater treatment, desalination and Diesel, Gas based power plant, with utilities supplied to industrial and residential area in RAK area including all required HDPE , CPVC, water pipeline, huge storage tank and HV and LV cable network with civil infrastructure. . Plant MEP, EPC contracting for water and power distribution. Local and globally sourcing, procurement, expediting, subcontracting, Vendor Development, Contractor Management, O & M procurement and Coordination with engineering and finance team. • APS Certified Purchasing Professional Manager (CPPM), APS Certified Purchasing Professional (CPP), completed training in SAP_ERP in material management. Supply Chain and Logistic Management (SCLM)
Providing services: Leadership Development, Management Consulting, Project Management, Strategic Planning, Technical Support, Loans, Financial Planning
Summary: I am a shipping professional that entered the business in 1992 after graduating from a Masters in Naval Architecture and Marine Engineering at Unversity of Michigan. I worked in Seacrest Shipping in London for 11 years in the technical, operations and then commercial department, gaining a junior executive position by 2000, while also obtaining my MBA at Imperial by 2003. I moved to Greece to work for Fairview Shipping until 2007 and then helped create Empire Chemical Tankers, while also creating a shipping fund. I have been CEO of Empire since 2007, managing the company and the investments in ships.
Summary: I posses over Thirty Eight and half years of experience in Execution, Quality Assurance & Quality Control works in Expressway and Highways, Cement Plants , Thermal Plant , Water Pipe line ,Highway and Structure Engineering works and managed to set high standards of quality control and timely completion. Brief of the associated projects are , Lafarge Cement plant at Chiitorgarh Rajas than capacity 5000MTPA, Civil Works of Thermal Power Station at Hardua Ganj Aligarh 2unit sof 250 MW , 6 KM 2.5 Dia Raw water Pipe line for Delhi Jal Board .Highway/Structure Projects such Nagpur Mumbai super Communication Expressway package 5 and 6 , 101 KM Pune –Sholapur Express Way From Km 150 to Km 251,117 KM Four Laning NH-7, NAGPUR BY PASS PROJECT India, 100 KM Four Laning and Strengthening of National Highway (NH-2) from Km 140 to KM 180 ( Package IVD)& from KM 180 To KM 240 ( Package VA) Road ,20 KM Eight/Six/Four laning and Strengthening of National Highway ( NH-8)& NH-11 at JAIPUR (Raj) uder the limits of Jaipur Municipal Corporation, 45KM Four Laning and Strengthening of National Highway (NH-2) Mohania-Sasaram Road Project at Bihar, 9.5 KM Four Laning and Strengthening of Road Project of Dwarka Sub City at New Delhi , 10.2KM Embankment Construction Project for Delhi Metro Rail Corporation. 10.0 KM ( Two lane) Flexible Pavement for internal roads of Daewoo Corporation’s Vision City Project in Malaysia and Structure works of 3.84 million sqft Floor Area consisting of four high rise towers (35 stories) and Commercial area (each having Four level Parking), Tunnelling, Water Retaining Structures (Dams, Coffer Dams), Aggregate Processing Plant and Batching Plants , 90 Rooms Five Star Hotel (Residency Manor) Of Jaiprakash Associates at Masoorie (1.90 million sqft), Residential cum Commercial Complex of ShapoorJi Pallon Ji & Co. Ltd. at Bombay (0.26 million Sqft) I also have very good experience in Budgeting and Costing.
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Providing services: Human Resources (HR), HR Consulting, Customer Service, Technical Support
Summary: Job World is a placement firm that is dedicated to providing exemplary permanent staffing services to a broad base of clients and applicants alike. In today's competitive marketplace, companies face an enormous challenge in trying to recruit and retain top performers. Highly qualified candidates are in demand and are seeking firms that are committed to excellence and positioned for growth. A well managed organization, we have a mature team of experts to evaluate candidates, from a large database of resumes.
Providing services: Technical Support, Virtual Assistance, Business Consulting, Project Management