From the course: Tips for Writing Business Emails

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Use Reply All with caution

Use Reply All with caution

From the course: Tips for Writing Business Emails

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Use Reply All with caution

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- Picture this. You've just received a message that your boss has accepted a position at another firm. The email was sent to the entire company. Within minutes, you have 42 new messages in your inbox. Most of these are congratulatory with well wishes. These senders have all committed the email faux pas of hitting Reply All. We all dread these messages. People routinely overuse Reply All when they should instead simply hit Reply, or forward the message to the specific audience they want to address. You want to avoid being a chronic Reply All responder. It annoys everyone on the email chain, and if people regularly see your name associated with emails they didn't need to receive, they start getting comfortable ignoring your messages. Another reason to avoid this is you can put your colleagues in an awkward position. If most of the team has responded to an email in the thread, this leaves the non-responders wondering, do…

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