From the course: Salesforce Certified Agentforce Specialist Cert Prep

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Data selection

Data selection - Salesforce Tutorial

From the course: Salesforce Certified Agentforce Specialist Cert Prep

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Data selection

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Okay, the next step is going to be data selection. So you can choose to select data, or you can choose to not select data. This will help with additional context for your agent. Now depending on your user's access, when you have the user agent, you'll have access to various objects within Salesforce. So this can help with adding more context to your agent, or if you want your agent to know other things. Now, what this connects back to is a Data Cloud, and we'll have a whole section on Data Cloud. This is just going to be a simple overview. You can add various data libraries. Now, data libraries just house different sections of data. If you think of an actual library, you go and you have various sections. You're going to have fantasy, you're going to have non-fiction, you're going to have business books, you'll have all these different sections. This is how I like to think of using data libraries within Data Cloud. If we think of this in an agent force context, we will have various…

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