From the course: Quick Scripts for Difficult Conversations
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Script to hold someone accountable
From the course: Quick Scripts for Difficult Conversations
Script to hold someone accountable
- When I talk with leaders about holding their employees accountable, what I often get is, "What, I'm supposed to fire them for not getting their time sheets in on time?" No, that is not what accountability is. Accountability is just having clear conversations when your employees miss expectations, and helping them increase their level of ownership. Remember that you're trying to hold them accountable without making them feel bad. So tone matters. Think even-keeled, not nasty. More curious than furious. So here's your script. I want to talk with you about what I'm seeing from your team. What I see from your metrics is that the productivity of your team overall is going down. I'm also hearing from a few of your peers that your team is being kind of grouchy with their team. So I want to check in with you to make sure you know this,. And I want to talk with you about what's going on, and how you're planning to fix it. I'm…
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