From the course: Quality Management Foundations
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Lean quality methods
From the course: Quality Management Foundations
Lean quality methods
- When I mention applying lean tools at work, most people immediately think of streamlining their processes, because lean is all about efficiency, moving material, information, and ideas in a smooth, well-organized manner, while removing waste and decreasing cost along the way. But lean can also reduce defects in your processes and help to improve your overall quality level. I'll talk about three different practices that can do that for you. First is kaizen, which is the Japanese word for improvement. Kaizen calls for small, incremental improvements that are continuously made over the long-term. It's the foundation of every company's continuous improvement program. And that certainly applies to quality teams looking for ways to reduce errors and eliminate defects. I once worked for a company that didn't allow reworks in the factory. At any process step, if the product wasn't within specification, it was thrown away. We then had to start a replacement from the very beginning. Believe…
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