Outlook Essential Training (Microsoft 365)
With Jess Stratton
Liked by 498 users
Duration: 2h 12m
Skill level: Beginner + Intermediate
Released: 4/22/2025
Course details
Description
What is this course about?
Discover how to set up and manage email, calendars, and contacts in the Microsoft 365 version of Microsoft Outlook. Jess Stratton starts this beginner-level course with a tour of the Outlook interface and then covers all the tools and features you need to work as a team, track assignments, collaborate effectively, and enhance productivity. Learn how to leverage the AI capabilities of Copilot to summarize emails, generate responses, and receive coaching assistance—alongside the latest accessibility features, automation tools, and advanced options in Outlook such as Quick Steps and mail rules to streamline everyday workflows. By the end of this course, you’ll have the know-how and skills you need to tame your inbox and make the world’s most widely used email and calendaring app work for you.Objectives
What will I be able to do by the end of this course?
- Identify key features of the Outlook interface, including navigation options, folders, and customization tools.
- Explain how to manage and organize emails, contacts, and calendars in Outlook to improve daily productivity.
- Demonstrate how to create, reply to, and organize emails, as well as configure Quick Steps and mail rules to streamline workflows.
- Compare different Outlook versions and interface customization options to optimize setup for individual work needs.
- Navigate the Copilot interface within Outlook, utilize its email summarization and generation capabilities, and implement Copilot coaching assistance features to enhance your productivity workflow.
- Assess collaborative tools in Outlook, such as shared calendars and meeting invitations, to improve team productivity and communication.
Audience
Who is this course for?
- Beginners to intermediate Outlook users
- Professionals in enterprise settings
- Small business employees
- General consumers who use Outlook
Prerequisites
What do I need to know before taking this course?
- Basic familiarity with email and computer usage
- Experience using Microsoft 365 applications is helpful but not required
- No prior experience with Microsoft Outlook is necessary
Skills you’ll gain
Earn a sharable certificate
Share what you’ve learned, and be a standout professional in your desired industry with a certificate showcasing your knowledge gained from the course.
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Showcase on your LinkedIn profile under “Licenses and Certificate” section
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Download or print out as PDF to share with others
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Share as image online to demonstrate your skill
Meet the instructor
Learner reviews
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Tina Smith
Tina Smith
Real Estate Associate | CBRE Global Workplace Services | Microsoft Account | Integrated Facilities Management | Licensed Georgia Real Estate…
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Contents
What’s included
- Test your knowledge 9 quizzes
- Learn on the go Access on tablet and phone
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