From the course: Learning JakartaEE
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Jakarta Messaging in action
From the course: Learning JakartaEE
Jakarta Messaging in action
- [Instructor] One of the core features of the Support Ticket Notification System is the messaging function. The support-ticket-app and the ticket-receiver application are two separate applications, and the two need to communicate in some way. The support-ticket-app is where support tickets are submitted by users, and the ticket is handled by the ticket-receiver application that's used by the support team. When handling support tickets, the support team needs to first accept a ticket, which then will be sent to the status of Accepted, and once they've finished working on it, the ticket should update to a status of Done. There are two occasions in the Support Ticket Notification System scenario that need the help of Jakarta Messaging. One is the support-ticket-app application should notify the ticket-receiver application whenever a new ticket is submitted by a user. There could be many ways to do this, but in this case, a Jakarta Messaging message is used to do this notification. The…
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