From the course: Lean Foundations: 5S
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5S in healthcare
- [Instructor] The word patient comes from the Latin, patientem originally, meaning bearing, suffering, or enduring. It was later interpreted as awaiting or expecting an outcome calmly and without discontent. I like these definitions because anytime I need to visit a healthcare provider, I expect to have the best medical attention in the least amount of time. So how might 5S help support this need? Let's have a look at each of the five elements, sort, set in order, shine, standardize, and sustain, in a healthcare environment. Clinics, hospitals, and doctor's offices are operated by multiple teams that work in different areas with different roles. Because no one has a clear role to prevent clutter, obsolete or rarely use equipment or materials can accumulate and take up critical space and might even cause an accident or errors, like giving expired medicine. To sort, convene a team of people from every function. Take…
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