From the course: Google Workspace Administrator Associate Cert Prep

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File missing and restoration issues in Drive

File missing and restoration issues in Drive

Hello everyone, welcome back. After knowing the basic sharing permissions and ownership related issues in Google Drive that can be handled by the administrators, we need to deep dive and understand the other issues that the users might report from Google Drive perspective. Suppose if I am the user and in my drive, I see that there was a file that I was having access to. Now that file is not visible anymore. That means the file is missing. So I used to access the file from the shared with me folder. Now I reach out to the administrator stating that I had this file which was shared with me and it's not accessible. The file is missing. This is because as we discussed earlier, the owner of the file might have removed you from the access which can be confirmed through the drive log events. But there is one more scenario. Suppose I have shared a file with one of the user and that user can see the file in this shared with me folder. If the user tries to delete or remove the file from their…

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